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Copy file name to clipboardExpand all lines: pages/elastic-metal/troubleshooting/troubleshoot-ssh-issues.mdx
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@@ -29,6 +29,7 @@ You are unable to connect to your Scaleway Elastic Metal server via SSH.
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- Incorrect SSH credentials or key configuration.
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- The server is in rescue mode and requires a different login method.
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- A recent security policy change has disabled SSH access.
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- You recently change your SSH keys and it hasn't be added to Elastic Metal system
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## Solution
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@@ -54,4 +55,9 @@ You are unable to connect to your Scaleway Elastic Metal server via SSH.
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#### Verify the SSH service status
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- Use the remote console from the Scaleway dashboard to access your server.
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- Run `systemctl status ssh` to check if the SSH service is running.
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- If the service is stopped, restart it using `systemctl restart ssh`.
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- If the service is stopped, restart it using `systemctl restart ssh`.
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#### Add the new SSH key to the existent system
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- Reboot in rescue mode as explain in this [documentation](/elastic-metal/how-to/use-rescue-mode/)
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- Mount filesystem in rescue mode to access data and files by folowing these [steps](/elastic-metal/troubleshooting/troubleshoot-rescue-your-data/##mounting-partitions)
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- Modify the "authorized_keys" file to add your new SSH public key at the end
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