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Co-authored-by: SamyOubouaziz <[email protected]>
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managed-services/transactional-email/reference-content/tem-capabilities-and-limits.mdx

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- Sender reputation
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- Adherence to best practices
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New users may face stricter initial limits, while well-known customers can benefit from higher limits, potentially sending up to millions of emails. These quotas are subject to validation by support.
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New users may face stricter initial limits, while well-known customers can benefit from higher limits, potentially sending up to millions of emails. These quotas are subject to validation by the Scaleway support team.
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<Message type="important">
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Customers must adhere to industry standards and our [acceptable use policy](https://www.scaleway.com/en/terms/), including compliance with [Scaleway's anti-spam policy](https://tem.s3.fr-par.scw.cloud/antispam_policy.pdf). Failure to comply may result in temporary or permanent restrictions to the service.
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As of **December 1st, 2023**, the Transactional Email service no longer applies an hourly quota for email sending.
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For more pricing information, visit the [Transactional Email pricing page](https://www.scaleway.com/fr/tarifs/managed-services/#transactional-email).
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For more information on pricing, visit the [Transactional Email pricing page](https://www.scaleway.com/fr/tarifs/managed-services/#transactional-email).
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### Types of attachments available
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