Skip to content

Commit 843f0de

Browse files
fix(rdb): reviews
Co-authored-by: Bastien Wirtz <[email protected]>
1 parent 035b9fd commit 843f0de

File tree

2 files changed

+3
-3
lines changed

2 files changed

+3
-3
lines changed

pages/managed-databases-for-postgresql-and-mysql/troubleshooting/database-instance-connectivity-issues.mdx

Lines changed: 2 additions & 2 deletions
Original file line numberDiff line numberDiff line change
@@ -49,13 +49,13 @@ I cannot connect to my Database Instance through a Private Network.
4949

5050
- Client network issue
5151
- You have reached the maximum number of connections
52-
- You have a high memory usage
52+
- The Database Instance is experiencing instabilities due to a high load
5353

5454
### Solution
5555

5656
You can carry out the following actions:
5757

58-
1. Check if you are you able to connect to the Database Instance from the public endpoint, if one is available.
58+
1. Try to connect to the Database Instance from the public endpoint, if one is available, to identify the possible origin (network or instance). This information can help you or the support team to identify the issue.
5959
2. [Use Cockpit](/managed-databases-for-postgresql-and-mysql/how-to/monitor-databases-cockpit) to check database logs and look for any activity or behavior that could explain the issue.
6060
3. Create a support ticket if the first two steps do not help troubleshoot the issue. In the body of the ticket, make sure you provide:
6161

pages/managed-databases-for-postgresql-and-mysql/troubleshooting/database-instance-unavailable.mdx

Lines changed: 1 addition & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -31,4 +31,4 @@ You can monitor your Database Instance activity to be able to quickly identify a
3131

3232
- Check if the usage is regular. Database Instance can be impacted by high data loads or unexpected high traffic from an app or website, for example
3333
- Check if there are slow queries in the Database Instance log. Huge or sub-optimized queries can fill up all the memory and trigger OOM kills
34-
- Check Database Instance logs and look for anything else that could explain the issue
34+
- Check the Database Instance logs for any unusual or suspicious activity

0 commit comments

Comments
 (0)