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fix(bil): faq (#4524)
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faq/billing.mdx

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category: console
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productIcon: BillingProductIcon
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## Billing and invoicing
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## Billing and invoicing
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### How am I billed for Scaleway services?
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All Public Cloud services are based on the "pay as you go" model, which means that you only pay for what you use.
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### Can I use a virtual or prepaid card as a payment method?
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No. Virtual or prepaid cards are **not** accepted as payment methods. When using a credit card, ensure you are using a physical card, protected by 3D secure.
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### Can I pay my invoice using a different payment method?
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### Can I pay my invoice using a different payment method?
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Unpaid invoices have to be paid with a credit card. You can [add new credit cards](/billing/how-to/add-payment-method/) to your account.
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### How can I obtain a SEPA Mandate?
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If you are not located in one of the 27 member states of the European Union, no other tax will be added to your invoice, per application of EU laws.
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European B2B customers (excluding French B2B customers) are exempted from VAT, as long as they provide a registered VAT number. Just add your VAT registry number to your profile, and your invoice will be updated accordingly.
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If you do not provide a valid VAT number, you will be considered an individual customer (B2C), and the local rate will be applied.
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### Do I have to provide a VAT number?
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[The prices shown on our website include EU VAT](/faq/billing/#do-the-prices-shown-on-the-website-include-eu-vat). If you do not provide a valid VAT number, you will be considered an individual customer (B2C), and the local rate will be applied.
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If you do not provide a valid VAT number, you will be considered an individual customer (B2C), and the local rate will be applied.
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### How can I remove or update my VAT number?
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It is impossible to edit your VAT number once a value has been set. [Contact our support team](https://console.scaleway.com/support/tickets/create) if you need to update it.

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