fix(tem): doc blocklist

Author: ldecarvalho-doc

managed-services/transactional-email/how-to/manage-blocklists.mdx

@@ -21,36 +21,35 @@ The Transactional Email blocklist feature allows your to manage email addresses
 - [Owner](/identity-and-access-management/iam/concepts/#owner) status or [IAM permissions](/identity-and-access-management/iam/concepts/#permission) allowing you to perform actions in the intended Organization
 - [Configured your domain(s) with Transactional Email](/managed-services/transactional-email/how-to/configure-domain-with-transactional-email/)
 
-## How to add an email address to the blocklist
+## How to monitor temporary blocklists
 
-Manually adding an email address to a domain's blocklist is only available for users who have a Scaleway domain.
-When you add an email to the blocklist, it will remain block indefinitely unless you decide to [unblock it](#how-to-unblock-an-email-adress).
+If any of your emails were bounced, you will see a temporary blocklist entry, with a duration of 48h, containing the details of the email that bounced and the reason, or flag. Some examples of bounce reasons are:
 
-Avoid sending emails to recipients who have unsubscribed from your list.
+  - `Mailbox not found` - when mailbox does not exist
+  - `Mailbox full` - when the mailbox is full.
 
-Exclude addresses identified as inactive or irrelevant.
+The temporary blocklist entry is created automatically to prevent repeated attempts to send e-mails, which could damage your reputation.
 
-Addresses added manually will remain blocked until you decide to remove them.
+To see the blocklist:
 
 1. Click **Transactional Email** in the **Managed Services** section of the [console](https://console.scaleway.com/) side menu. Your domains display.
 2. Click the domain for which you want to manage the blocklist. An overview of your domain appears.
-3. Click the **Blocklist** tab.
-4.
-
-## How to manage temporary blocklists
+3. Click the **Blocklist** tab. Your blocklist displays detailing the recipient email, the flags, the date the block began and when it ends.
 
-If any of your emails were bounced, you will see a temporary blocklist, with a duration of 48h, containing the details of the email that bounced and the reason, or flags. Some examples of bounce reasons are:
-
-  - `Mailbox not found` - when mailbox does not exist
-  - `Mailbox full` - when the mailbox is full.
+## How to unblock an email address
 
-The temporary blocklist is created automatically to prevent repeated attempts to send e-mails, which could damage your reputation.
+You can unblock any address that was added to the blocklist. This is useful in cases where:
 
-A temporary error has been corrected (e.g. the recipient has freed up space in their mailbox).
+- A temporary error has been corrected. The recipient has freed up space in their mailbox, for example.
+- An address becomes valid again after an update.
 
-An address becomes valid again after an update.
-
-An address newly created by an administrator but not yet active can also be unblocked once activated.
-
-
-## How to unblock an email address
+1. Click **Transactional Email** in the **Managed Services** section of the [console](https://console.scaleway.com/) side menu. Your domains display.
+2. Click the domain for which you want to manage the blocklist. An overview of your domain appears.
+3. Click the **Blocklist** tab. Your blocklist displays.
+4. Click **Unblock** next to the email address you wish to unblock. A pop-up appears to warn you to:
+
+    <Message type="important">
+      Make sure the issue causing the email's rejection is resolved before unblocking it to protect your reputation score and ensure optimal email deliverability.
+    </Message>
+5. Type **UNBLOCK** and click **Unblock** if you wish to continue.
+    The email address is removed from your blocklist.