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pages/account/how-to/close-account.mdx

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- console
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---
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If you do not want to use Scaleway services anymore, you can close your account and/or [erase your personal data](/account/how-to/manage-my-personal-data-gdpr/#how-to-erase-your-account-and-personal-data).
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## Closing your account or erasing your personal data: what’s the difference
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When your account is closed, you can still access the Scaleway console. A red banner at the top navigation bar will display to inform you that your account has been closed. If you want to reopen it, you can [open a support ticket](https://console.scaleway.com/support/tickets/create).
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<Lightbox src="scaleway-account-closed.webp" alt="Screenshot of the Scaleway console. A banner informs you that the Organization is deactivated and can be reopened by submitting a support ticket." />
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<Lightbox src='scaleway-account-closed.webp' alt="Screenshot of the Scaleway console. A banner informs you that the Organization is deactivated and can be reopened by submitting a support ticket." />

pages/account/how-to/configure-support-plans.mdx

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categories:
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- console
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---
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import image from './assets/scaleway-support-plans-overview.webp'
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import image2 from './assets/scaleway-support-plan-confirmation.webp'
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import image3 from './assets/scaleway-support-history.webp'
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<Macro id="requirements" />
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1. Click on the name of your Organization in the top-right corner of the console, then select **Support plan**.
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<Lightbox src="scaleway-support-plans-overview.webp" alt="" />
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<Lightbox src={image} alt="" />
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2. Select a plan, and click **Select Plan** to proceed. A pop-up displays a disclaimer message informing you that your payment will be made automatically on the current month's invoice.
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3. Read the message carefully, then click **I understand** to confirm the change.
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<Lightbox src="scaleway-support-plan-confirmation.webp" alt="" />
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<Lightbox src={image2} alt="" />
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An overview of your previous and current plans is available under **Support Plans History**.
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<Lightbox src="scaleway-support-history.webp" alt="" />
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<Lightbox src={image3} alt="" />

pages/account/how-to/log-in-to-the-console.mdx

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categories:
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- console
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---
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import image from './assets/scaleway-magic-link-email.webp'
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<Macro id="requirements" />
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A magic link will be sent to your email inbox.
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3. Check your email inbox for an email with the subject **Scaleway - Passwordless Authentication** and open it.
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4. Click **Authenticate Myself** to connect to the Scaleway console.
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<Lightbox src="scaleway-magic-link-email.webp" alt="" />
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<Lightbox src={image} alt="" />
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You will be redirected to and logged into your management console.
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pages/account/how-to/manage-notifications.mdx

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categories:
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---
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import image from './assets/scaleway-notif-icon.webp'
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The **notification manager** allows you to configure different types of notifications about Organization events, for the users in your Organization. These events include incidents, technical issues or maintenance, security alerts and billing. The notification manager also provides shortcuts to your [Budget alerts](/billing/how-to/use-billing-alerts/), [Cockpit alerts](/cockpit/how-to/enable-alert-manager/), and the Scaleway [status page](https://status.scaleway.com/).
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## How to notify users in your Organization
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1. Click the bell icon, or **notification manager** icon, in the top-right menu of the Scaleway console. You are directed to the Notification Manager page.
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<Lightbox src="scaleway-notif-icon.webp" alt="" />
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<Lightbox src={image} alt="" />
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2. Scroll to the **User notifications** section.
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3. Check the box(es) next to the email of the user for who you want to set up the notifications. Four [types of notifications](#types-of-notifications) are available: **Incident**, **Technical**, **Security** and **Billing**.
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<Message type="important">

pages/account/how-to/switch-account-to-corporate.mdx

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import image from './assets/scaleway-billing-personal-info.webp'
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import image2 from './assets/scaleway-billing-corporate-info.webp'
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The [Scaleway console](https://console.scaleway.com) allows you to choose between two types of accounts, Personal and Corporate. All users are given the possibility to select one or the other option when first signing up for a Scaleway account. If you signed up for a personal account and need to convert to a corporate one, follow these instructions.
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1. From your [Organization dashboard](https://console.scaleway.com/organization), click Billing in the top right drop-down menu. The **Billing** dashboard displays.
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2. Click the **Payment and billing tab**.
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3. Scroll down to billing information, then click <Icon name="edit" /> **Edit**. A pop-up with your billing information displays.
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<Lightbox src="scaleway-billing-personal-info.webp" alt="" />
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<Lightbox src={image} alt="" />
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4. Check the box at the top to confirm you wish to have a corporate account. A new form displays.
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<Lightbox src="scaleway-billing-corporate-info.webp" alt="" />
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<Lightbox src={image2} alt="" />
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5. Enter your company's information, including name, address, and valid VAT number.
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<Message type="note">
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European B2B customers are exempted from VAT, as long as they provide a registered VAT number. Learn more about our [tax policy](/billing/faq/#do-the-prices-shown-on-the-website-include-eu-vat).

pages/account/how-to/verify-identity.mdx

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import image from './assets/scaleway-add-id-document.webp'
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import image2 from './assets/scaleway-choose-country-of-issue.webp'
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Verifying your identity allows you to [unlock resource quotas](/organizations-and-projects/additional-content/organization-quotas/) and fully benefit from the console's features and products.
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- A valid payment method linked to your account
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1. Click **Add ID document** under **(Optional) Verify my ID document** on the [Organization dashboard](https://console.scaleway.com/organization/). You can also verify your identity from the [Settings tab](https://console.scaleway.com/organization/settings) of your Organization dashboard.
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<Lightbox src={image} alt="" />
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2. Click **Start** to proceed.
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<Lightbox src={image2} alt="" />
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<Message type="important">
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Use a valid government-issued photo ID. A residence permit is also considered a valid identity card.
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These are some examples of documents **not accepted** by the ID verification tool:

pages/account/troubleshooting/cannot-log-into-my-account.mdx

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import image from './assets/scaleway-unrecognized-ip.webp'
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If you encounter issues when connecting to your Scaleway account, there are several procedures you can follow to make sure you can log in securely.
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## Unrecognized IP address error
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This means you tried to log into your account from an unknown [IP address](/public-gateways/concepts/#ip-address). You may be logging in from a new device or location. As a security measure, we require you to use a [magic link](/account/concepts/#magic-link) to complete authentication.
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pages/apple-silicon/how-to/access-remote-desktop-mac-mini.mdx

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import image2 from './assets/scaleway-apple-silicon-remote-desktop.webp'
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import image3 from './assets/scaleway-m1-remote-desktop.webp'
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This guide provides detailed instructions on how to access your [Mac mini](/apple-silicon/concepts/#mac-mini) using remote desktop clients.
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If your local machine runs macOS, you can use the Scaleway console to connect to your Mac mini using the built-in Apple ARD client.
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1. Click **Apple silicon** in the **Bare Metal** section of the side menu. A list of your Mac minis displays.
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<Lightbox src="scaleway-apple-silicon-dashboard.webp" alt="Scaleway Apple Silicon Dashboard" />
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<Lightbox src='scaleway-apple-silicon-dashboard.webp' alt="Scaleway Apple Silicon Dashboard" />
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2. Click the Mac mini you want to connect to. The **Overview** page of your Mac mini displays.
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3. Click **Open remote desktop** in the **Access remote desktop from macOS ①** section to launch Apple's built-in screen sharing client for a seamless remote desktop experience.
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<Lightbox src="scaleway-apple-silicon-remote-desktop.webp" alt="Scaleway Apple Silicon remote desktop selector" />
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<Lightbox src={image2} alt="Scaleway Apple Silicon remote desktop selector" />
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Once your screen displays in your remote desktop client, log in to the graphical environment of macOS using the remote user and your password (available on the **Overview** page of your Mac mini).
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You are now logged in and can use your Mac mini as if you were physically present.
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<Lightbox src={image3} alt="Scaleway remote desktop" />
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<Concept>
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1. Click **Apple silicon** in the **Bare Metal** section of the side menu. A list of your Mac minis displays.
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<Lightbox src="scaleway-apple-silicon-dashboard.webp" alt="Scaleway Apple Silicon Dashboard" />
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<Lightbox src='scaleway-apple-silicon-dashboard.webp' alt="Scaleway Apple Silicon Dashboard" />
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2. Click the Mac mini you want to connect to. The **Overview** page of your Mac mini displays.
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3. Configure your remote desktop client for Windows for the connection. We suggest using one of these two remote desktop clients:
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1. Click **Apple silicon** in the **Bare Metal** section of the side menu. A list of your Mac minis displays.
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<Lightbox src='scaleway-apple-silicon-dashboard.webp' alt="Scaleway Apple Silicon Dashboard" />
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2. Click the Mac mini you want to connect to. The **Overview** page of your Mac mini displays.
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- **Remmina:**

pages/apple-silicon/how-to/connect-to-mac-mini-ssh.mdx

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import image2 from './assets/scaleway-apple-silicon-ssh.webp'
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You can connect directly to the terminal of your Mac mini using the SSH protocol and your [SSH key](/organizations-and-projects/concepts/#ssh-key).
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1. Navigate to the [Scaleway console](https://console.scaleway.com) and log in with your credentials.
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2. Click **Apple silicon** under the **Bare Metal** section in the side-menu. This displays a list of your Mac minis.
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<Lightbox src='scaleway-list.webp' alt="List of Mac minis in Scaleway console" />
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3. Click the name of the Mac mini you want to connect to. The **Overview** page for your selected Mac mini displays.
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<Message type="tip">
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<Lightbox src={image2} alt="SSH command details in Scaleway console" />
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- The SSH command will be in the format:

pages/apple-silicon/how-to/reboot-mac-mini.mdx

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This page shows how to reboot your [Mac mini](/apple-silicon/concepts/#mac-mini) from the Scaleway console. This is useful if your Mac mini is unreachable, or you want to reboot it remotely.
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<Macro id="requirements" />
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1. Click **Apple silicon** in the **Bare Metal** section of the side menu. A list of your Mac minis displays.
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2. Click the Mac mini you want to reboot. Your Mac mini information page displays.
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3. Scroll down to the **Reboot Mac mini** section, and click **Reboot**.
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4. Click **Reboot Mac mini** to confirm.

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