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2+ title : Missing memory and GPU metrics on the cockpit dashboard
3+ tags : cockpit instance
4+ dates :
5+ validation :
6+ posted :
7+ ---
8+
9+ ## Problem
10+ The memory pane in the ` Instance Overview ` dashboard or the ` Instance GPU `
11+ dashboard do not display any metrics.
12+
13+ ### Symptoms
14+ - No metrics are displayed in the CPU Cockpit dashboard.
15+ - No GPU metrics appear in the GPU Instances Cockpit dashboard (for offers with GPUs only)
16+
17+ ## Cause
18+ The scaleway-vmagent service is either:
19+ - Not installed on the instance, or
20+ - Not running properly.
21+ <Message type = " important" >
22+ The ` scaleway-vmagent ` is necessary to collect and report some system metrics (including memory and GPU usage) to the Cockpit Instance dashboards.
23+ </Message >
24+
25+ ## Solution
26+ - Verify that the scaleway-vmagent service is running and enabled:
27+ ``` bash
28+ systemctl status scaleway-vmagent
29+ ```
30+ - if missing install the ` scaleway-vmagent ` package:
31+ For Ubuntu: Check that the [ Scaleway PPA ] ( https://launchpad.net/~scaleway/+archive/ubuntu/stable ) is present before installing:
32+ ``` bash
33+ sudo add-apt-repository ppa:scaleway/stable
34+ sudo apt update
35+ sudo apt install scaleway-vmagent
36+
37+ For RHEL-based distributions: check that the [Scaleway COPR repository](https://copr.fedorainfracloud.org/coprs/g/scaleway/stable/) before installing:
38+ ```
39+ dnf copr enable @scaleway/instance
40+ dnf install scaleway-vmagent
41+ ```
42+ <Message type="note">
43+ On RHEL, services are not started after install. You may either start `scaleway-vmagent` manually or start wait for the next boot.
44+ </Message>
45+
46+ Once the service is running, metrics should begin appearing in the Cockpit dashboards within a few minutes.
Original file line number Diff line number Diff line change @@ -74,4 +74,5 @@ productIcon: InstanceProductIcon
7474 - [ Fix unreachable IPv6 RHEL-based Instances after transitioning to routed IP] ( /instances/troubleshooting/fix-unreachable-ipv6-rhel-based-instance )
7575 - [ Fix unreachable Ubuntu Noble Instances following a reboot] ( /instances/troubleshooting/fix-unreachable-noble-after-reboot )
7676 - [ Troubleshooting issues with faulty kernel installations] ( /instances/troubleshooting/reboot-from-faulty-kernel )
77+ - [ Missing memory and GPU metrics on the Cockpit dashboard] ( /instances/troubleshooting/filling-memory-and-gpu-metrics-on-the-cockpit-dashboard )
7778</LinksList >
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