docs(sdb): update

Author: SamyOubouaziz

pages/serverless-sql-databases/troubleshooting/database-unavailable.mdx

@@ -0,0 +1,36 @@
+---
+meta:
+  title: My database is unavailable
+  description: Find solutions for unavailable databases with serverless SQL databases.
+content:
+  h1: My database is unavailable
+  paragraph: Find solutions for unavailable databases with serverless SQL databases.
+tags: database serverless-sql-database unavailable error state status
+dates:
+  validation: 2025-04-10
+  posted: 2025-04-10
+categories:
+  - serverless
+---
+
+## Problem
+
+My database is unavailable or in an error state.
+
+## Cause
+
+There are several factors that can put Serverless SQL Databases in an error state:
+
+- Scheduled maintenance operations led by Scaleway
+- Incident on the Scaleway infrastructure
+- Incident on the Scaleway network
+
+## Possible solutions
+
+1. Using the [Scaleway console](https://console.scaleway.com/), check the status of your Serverless SQL Database from its **Overview** tab to make sure it is in an error state. If it is **Ready to use**, or **Running**, make sure that your [database connection is properly set](/serverless-sql-databases/how-to/connect-to-a-database/).
+
+2. Refer to the [documentation on planned maintenance](/serverless-sql-databases/reference-content/planned-maintenance/) to check if you are currently in a maintenance period.
+
+3. Go to the [Scaleway Status](https://status.scaleway.com/) website to check if an incident is currently ongoing.
+
+4. Wait a few minutes, then check the status of your Serverless SQL Database using the [Scaleway console](https://console.scaleway.com/) again.