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@@ -3,7 +3,7 @@ title: How to retrieve the header of an email
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description: This guide shows you how to retrieve the header of an email on Scaleway Web Hosting using different email clients like Thunderbird, Gmail, Outlook, and Mail for Mac.
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- A Scaleway account logged into the [console](https://console.scaleway.com)
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-[Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
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-[Registered a domain name](/domains-and-dns/how-to/register-internal-domain/) at Scaleway or another registrar
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-A Web Hosting plan with a shared IP address
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-[Ordered](/webhosting/how-to/order-webhosting/) a Web Hosting plan with a shared IP address
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## Activate a dedicated IP address for a Web Hosting plan
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## Order a dedicated IP address for a Web Hosting plan
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1. Navigate to the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu and click **Web Hosting**. This action will lead you to the **Web Hosting** overview page.
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2. Click either <Iconname="seeMore" /> or the domain name associated with the Web Hosting you want to configure. This will take you to the **Hosting Information** page.
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3. Within the hosting options area of your Web Hosting, click on **Manage Options**.
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4. Activate the **Dedicated IP** toggle to initiate the process of acquiring a dedicated IP address for your Web Hosting plan.
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5. Complete the process by clicking **Update Web Hosting Plan**.
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This action will not only update the configuration of your Web Hosting but also assign the newly acquired dedicated IP to it.
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1. Navigate to the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu and click **Web Hosting**. A list of your Web Hosting plans displays.
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2. Click the domain associated with the Web Hosting you want to configure. The Web Hosting's **Overview** tab displays.
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3. Scroll to the **Hosting options** section, then click **Manage options**. The **Manage hosting plan and options** page displays.
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4. Scroll to the **Configure options** section and check the **Dedicated IP** check box to order a dedicated IP address for your Web Hosting plan.
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5. Check the estimated cost, then click **Update Web Hosting**. This action will update the configuration of your Web Hosting but also assign the newly acquired dedicated IP to it.
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<Messagetype="tip">
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Alternatively, you can activate this option directly while configuring a new Web Hosting plan.
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</Message>
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## Deactivate a dedicated IP address for a Web Hosting plan
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## Remove a dedicated IP address from a Web Hosting plan
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1. Navigate to the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu and click **Web Hosting**. This action will lead you to the **Web Hosting** overview page.
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2. Click either <Iconname="seeMore" /> or the domain name associated with the Web Hosting you want to configure. This will take you to the **Hosting Information** page.
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3. Within the hosting options area of your Web Hosting, click on **Manage Options**.
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4. Deactivate the **Dedicated IP** toggle to initiate the process of removing the dedicated IP address of your Web Hosting plan.
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5. Complete the process by clicking **Update Web Hosting Plan**.
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This action will update the configuration of your Web Hosting plan by replacing the dedicated IP address with the shared IP address of the server.
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1. Navigate to the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu and click **Web Hosting**. A list of your Web Hosting plans displays.
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2. Click the domain associated with the Web Hosting you want to configure. The Web Hosting's **Overview** tab displays.
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3. Scroll to the **Hosting options** section, then click **Manage options**. The **Manage hosting plan and options** page displays.
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4. Scroll to the **Configure options** section and uncheck the **Dedicated IP** check box to initiate the process of removing the dedicated IP address from your Web Hosting plan.
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5. Check the estimated cost, then click **Update Web Hosting**. This action will update the configuration of your Web Hosting plan by replacing the dedicated IP address with the shared IP address of the server.
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<Messagetype="important">
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When deactivating the dedicated IP address for your Web Hosting, automated checks will be conducted to ensure that the IP is not blacklisted.
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If your IP address is found to be blacklisted, the option cannot be deactivated, and you should reach out to our [technical support](https://console.scaleway.com/support/tickets) for assistance.
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If your IP address is found to be blocklisted, the option cannot be deactivated, and you should reach out to our [Support team](https://console.scaleway.com/support/tickets) for assistance.
The [protected hosting](/webhosting/concepts/#protected-hosting) feature is designed to prevent any accidental or unauthorized deletions of your Web Hosting plan. When enabled, this feature ensures that your Web Hosting plan cannot be deleted, providing an extra layer of protection against unintended disruptions. This is particularly useful for preventing errors, such as accidental cancellations during routine maintenance or management activities.
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The [protected hosting](/webhosting/concepts/#protected-hosting) feature is designed to prevent any accidental or unauthorized deletions of your Web Hosting plan. When enabled, this feature ensures that your Web Hosting plan cannot be deleted, providing an extra layer of protection against unintended disruptions. This is particularly useful for preventing errors, such as accidental cancelations during routine maintenance or management activities.
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<Requirements />
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- A Scaleway account logged into the [console](https://console.scaleway.com)
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-[Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions within the intended Organization
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-An active [Web Hosting plan](/webhosting/how-to/order-webhosting/)
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-[Ordered](/webhosting/how-to/order-webhosting/) a Web Hosting plan
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1. Click **Web Hosting** in the **Domains & Web Hosting** section of the side menu. The [Web Hosting dashboard](https://console.scaleway.com/webhosting) displays.
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2. Select the Web Hosting plan you want to protect. The **Overview** page for that plan displays.
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3.Scroll down to the **Hosting Information** section and click **Enable** next to **Protection** to activate the protected hosting feature.
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2. Select the Web Hosting plan you want to protect. The **Overview** page displays.
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3.In the **Hosting information** section, click **Enable** next to **Protection** to activate the protected hosting feature.
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A pop-up displays, asking you to confirm the action.
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4. Click **Enable protection** to activate the feature.
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<Messagetype="tip">
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To disable protection for your hosting plan, repeat the steps above and toggle off the protection.
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</Message>
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By following these steps, you ensure that your Web Hosting plan remains secure and protected against any unintended changes.
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To disable protection for your hosting plan, repeat the steps above, and click **Disable**, then **Disable protection** to confirm.
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