Review RoRo

Co-authored-by: Rowena Jones <[email protected]>

Author: jcirinosclwy

pages/account/faq.mdx

@@ -14,18 +14,18 @@ You can find your Organization ID by accessing the [Settings](https://console.sc
 You can also click the **Copy ID** button next to the Organization name to do so.
 
 ### Can I move a Project to another account?
-At this moment, it is not possible to move a Project from one account to another.
+At this time, it is not possible to move a Project from one account to another.
 
 ## Access and security
 
 ### My account is locked. What should I do?
 If your account is locked, [contact our support team](https://console.scaleway.com/support/tickets/create) to learn the reason for the blockage and discover how to regain access.
 
-### I cannot access my account, but I am still being billed
+### I cannot access my account, but I am still being billed. How do I resolve this?
 First, you must contact the support to help you [unlock your account](/account/troubleshooting/cannot-log-into-my-account/). Once you have regained access, identify what resources are still running and delete them. You can also [close your account](/account/how-to/close-account), and have all your remaining resources automatically shut down.
 
-### What should I receive a message saying that you have detected unusual activity on my account?
-This type of error requires manual intervention from our agents. Contact our Support team via a ticket, informing the message you received and requesting details about the lock and how to solve the problem.
+### I received a message saying that you have detected unusual activity on my account. What should I do?
+This type of error requires manual intervention from our agents. Contact our Support team via a ticket, informing us of the message you received, and requesting details about the lock and how to solve the problem.
 
 ### How can I report spam content that I received?
 You can report spam easily by installing the Signal Spam plugin, which is available for web browsers, email clients, and iOS devices. The plugin, represented by an owl-shaped button, allows you to flag unwanted emails or malicious URLs (such as phishing or scams) directly from your inbox.
@@ -34,12 +34,12 @@ When you report spam, your information is processed in real-time and shared with
 
 To get started, install the [plugin](https://www.signal-spam.fr/en/nos-modules/) (available for Firefox, Chrome, Safari, and Opera browsers and Mac Mail, Outlook, and Thunderbird mail clients) or follow the official reporting path at [Signal Spam](https://www.signal-spam.fr/en/parcours-signalant/) for further support.
 
-### I don't seem to have access to my Organization's resources
+### I don't seem to have access to my Organization's resources. What should I do?
 If you do not have access to certain Organization resources, you might not have the necessary [IAM](/iam/concepts/#iam) **permission set**.
 
 [Read the documentation on permission sets](/iam/reference-content/permission-sets/) to learn more about the different access levels.
 
-Contact an Organization owner or a member with the necessary permissions to request rights to the resources you require access to.
+Contact an Organization Owner or a Member with the necessary permissions to request rights to the resources you require access to.
 
 ## Quotas and limitations
 
@@ -89,7 +89,7 @@ If you need to move a resource, you must delete it and create it again in the ri
 Refer to the [How to delete your account and personal data](/account/how-to/close-account/) documentation.
 
 <Message type="note">
-  Once you request the deletion of your account and personal data, you will no longer be able to access your account or invoices. The request will take at least 72 hours to be processed. You must make sure all your bills are paid, and that you have not used any resources since the beginning of the current calendar month.
+  Once you request the deletion of your account and personal data, you will no longer be able to access your account or invoices. The request will take at least 72 hours to be processed. You must make sure all your invoices are paid, and that you have not used any resources since the beginning of the current calendar month.
 </Message>
 
 ## Support
@@ -119,7 +119,7 @@ Our support team can assist you in English and French, via ticket and/or phone,
 You can create and track your support tickets from the Scaleway console. [Follow this how to](/account/how-to/open-a-support-ticket/) for more details.
 
 ### How do I report abuse or suspected abuse coming from the Scaleway network?
-To report abuse or suspicion of abuse from our network, open a new abuse report via [abuse.scaleway.com](https://abuse.scaleway.com). Include as many details as possible in your report, such as logs, header, URL, and any information you might find relevant in your report.
+To report abuse or suspicion of abuse from our network, open a new abuse report via [abuse.scaleway.com](https://abuse.scaleway.com). Include as many details as possible in your report, such as logs, header, URL, and any other information you might find relevant.
 
 <Message type="tip">
   More information on how to report abuse can be found in [Scaleway's Abuse notice](https://www.scaleway.com/en/abuse-notice/).

pages/account/how-to/change-ownership-organization.mdx

@@ -11,7 +11,7 @@ import Requirements from '@macros/iam/requirements.mdx'
 At Scaleway, each Organization can have only one Owner, who is usually the person who created the account.
 For several reasons, such as the departure of an employee or enterprise acquisition, you may need to change the Owner of your Organization, transferring the title to another person.
 
-While there is no process for transferring an Organization between accounts or attributing that role to another Member, you do have some options to allow someone else to access the Organization as an Owner. This page shows you how to do so.
+While there is no process for transferring an Organization between accounts or attributing the Owner role to another Member, you do have some options to allow someone else to access the Organization as an Owner. This page shows you how to do so.
 
 <Requirements />
 
@@ -20,29 +20,29 @@ While there is no process for transferring an Organization between accounts or a
 
 <Message type="important">
   - You cannot have more than one Owner per Organization.
-  - It is not possible to be the Owner of more than one Scaleway Organization using the same email.
+  - It is not possible to be the Owner of more than one Scaleway Organization using the same email address.
   - If the Owner of your Organization is an employee of your company who will be leaving soon, we recommend replacing their email with that of the new Owner before their departure.
 </Message>
 
-The process of changing the Owner of an Organization depends on whether you have access to the Owner's account.
+The process of changing the Owner of an Organization varies, depending on whether you have access to the Owner's account.
 
 ## I have access to the Owner account
 
 1. Open the [Settings page](https://console.scaleway.com/settings/organization) of your Organization on the Scaleway console. You can find this option on the left-side navigation menu.
   Alternatively, click your **Profile avatar** on the right side of the header navigation, then click **Settings**. On the left-side navigation menu, scroll down to the **Account** section, and click **User information**.
 2. Go to the [User information](https://console.scaleway.com/settings/account/profile#profile-information) section of your Owner's **Profile** page and click **Edit**. A pop-up appears.
-3. Replace the current email with that of the desired new Owner in the **email address** field.
-  You can also change the first and last names to those of the new Owners, if you wish.
+3. Replace the current email address with that of the desired new Owner in the **email address** field.
+  You can also change the first and last names to those of the new Owner, if you wish.
     <Message type="important">
       - It is not possible to be the Owner of more than one Scaleway Organization using the same email.
-      - If the person you want to transfer the ownership to has an Organization of their own, they will have to either create a new email address or delete their personal Organization before you make the update.
+      - If the person you want to transfer ownership to has an Organization of their own, they will have to either create a new email address or delete their personal Organization before you make the update.
     </Message>
 4. Click **Confirm** changes to save your modification(s).
 
   The Owner account is now registered under the newly entered email address.
 
 ### Ownership transition
-Ensure you communicate the current password to the new Owner and [disable MFA](/account/how-to/use-2fa/#how-to-disable-mfa), if enabled, so they can easily access the Owner account and re-enable multifactor authentication on their personal device later on.
+Ensure you communicate the current password to the new Owner and [disable MFA](/account/how-to/use-2fa/#how-to-disable-mfa), if enabled. This lets them easily access the Owner account, and they can re-enable multifactor authentication on their personal device later on.
 
 If the old Owner must still have access to the Organization, you can [create a Member account](/iam/how-to/manage-members/#how-to-create-a-member) using their email address.
 Then, using permission sets, you can grant them rights to view, edit, and manage resources within the Organization. [Learn more about permission sets](/iam/reference-content/permission-sets/#scoped-by-project)

pages/account/troubleshooting/manual-further-review.mdx

@@ -15,4 +15,4 @@ You see a warning banner on your Scaleway console stating that your account requ
 
 ### Solution
 If you encounter one of these two messages, it means your account has been temporarily locked and requires manual intervention from our agents.
-[Contact our Support team](https://console.scaleway.com/support/tickets/create), informing the message you received and requesting details about the lock and how to resolve the problem.
+[Contact our Support team](https://console.scaleway.com/support/tickets/create), informing us of the message you received and requesting details about the lock and how to resolve the problem.

pages/billing/faq.mdx

@@ -70,7 +70,7 @@ If after several manual attempts you cannot manage to trigger a successful trans
 </Message>
 
 <Message type="important">
-  If you are unable to settle your invoice after the due date, your account is going to be suspended, and your resources will be unreachable. You will then have another ten days to regularize your invoice before your resources are deleted.
+  If you are unable to settle your invoice after the due date, your account will be suspended, and your resources will become unreachable. You will then have another ten days to regularize your invoice before your resources are definitively deleted.
 </Message>
 
 ### Can I use a prepaid card as a payment method?
@@ -99,7 +99,7 @@ If your case does not match the situations above and you still cannot remove you
 
 ## Invoices
 
-### How to read my invoice?
+### How do I read my invoice?
 Refer to the [Reading an invoice](/billing/additional-content/reading-an-invoice/) documentation page for a detailed description of your invoices.
 
 ### When are invoices issued?

pages/block-storage/faq.mdx

@@ -37,10 +37,10 @@ You can attach a maximum of 16 volumes (including the mandatory boot volume) to
   Refer to the [dedicated documentation](/block-storage/reference-content/differences-between-5kiops-volumes/) for more information on the differences between Block Storage 5K legacy volumes and Block Storage Low Latency 5K volumes.
 </Message>
 
-### What are the performances expected from a block volume?
+### What level of performance is expected from a block volume?
 
 Block Storage offers 5,000 input/output operations per second (IOPS) through powerful SSDs.
-However, this performance is subject to fluctuation during peak load periods.
+However, this is subject to fluctuation during peak load periods.
 
 ### What is the behavior of the block volume when an Instance is stopped, deleted, or crashed?