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Copy file name to clipboardExpand all lines: pages/billing/additional-content/understanding-contractual-commitments.mdx
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@@ -13,7 +13,7 @@ Contractual commitments are custom agreements between Scaleway and Scaleway Orga
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Contractual commitments can define and apply tailored pricing models, including volume-based discounts, product-specific incentives, and minimum spend requirements.
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When you sign a contractual commitment, the contract information, such as specific terms, including discounts, duration, and scope, are detailed in the contract you signed. The information is entered into the Scaleway system, ensuring that your contractual discounts are applied automatically and are clearly detailed in your invoices for the next month.
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When you sign a contractual commitment, the contract information, such as specific terms, including discounts, duration, and scope, is detailed in the contract you signed. The information is entered into the Scaleway system, ensuring that your contractual discounts are applied automatically and are clearly detailed in your invoices for the next month.
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### Eligibility and Quotas
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### Scope
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The scope of coverage is fully customizable and defined in your contract. The products to which discounts will apply and for how long are defined between your Organization and Scaleway upon contract negotiation.
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The scope of coverage is fully customizable. The products to which discounts will apply and for how long are defined between your Organization and Scaleway upon contract negotiation.
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### Commitment amount and duration
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- Discounts are applied automatically to eligible services, within the scopes defined in the contract.
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- They can be either percentage-based (rate) or fixed-value (value).
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- If the committed amount is not reached, penalties may apply — and any agreed discounts will also apply to those penalties, but only if the product scope matches.
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- If the committed amount is not reached, penalties may apply. Any agreed discounts will also apply to those penalties, but only if the product scope matches.
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### Cancellation
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Cancellation terms are strictly defined in your signed contract. Keep in mind that:
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- Early contract termination may result in penalties or full payment of the remaining commitment.
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- We advise you to directly contact the Scaleway account manager in charge of your Organization when you have questions about the terms and conditions of your contract. for details.
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- We advise you to directly contact the Scaleway account manager in charge of your Organization when you have questions about the terms and conditions of your contract.
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