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Copy file name to clipboardExpand all lines: pages/transactional-email/concepts.mdx
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@@ -18,7 +18,7 @@ An aggregate report (`rua`) is a periodic summary that provides data about a dom
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## Blocklist
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Blocklist is a feature that allows your to manage email addresses that generate errors, or “bounces”. Emails are automatically blocked when a mailbox does not exist, or is full, to prevent sending emails to a recipient address that is not reachable.
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Blocklist is a feature that allows you to manage email addresses that generate errors, or “bounces”. Emails are automatically blocked when a mailbox does not exist, or is full, to prevent sending emails to a recipient address that is not reachable.
Copy file name to clipboardExpand all lines: pages/transactional-email/how-to/manage-blocklists.mdx
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@@ -23,7 +23,7 @@ The Transactional Email blocklist feature allows your to manage email addresses
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## How to monitor temporary blocklists
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If any of your emails were bounced, you will see a temporary blocklist entry, with a duration of 48 hours, containing the details of the email that bounced and the reason, or flag. Some examples of bounce reasons are:
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If any of your emails bounced, you will see a temporary blocklist entry, with a duration of 48 hours, containing the details of the email that bounced and the reason, or flag. Some examples of bounce reasons are:
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-`Mailbox not found` - when mailbox does not exist
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-`Mailbox full` - when the mailbox is full.
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To see the blocklist:
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1. Click **Transactional Email** in the **Managed Services** section of the [console](https://console.scaleway.com/) side menu. Your domains display.
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2. Click the domain for which you want to manage the blocklist. An overview of your domain appears.
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3. Click the **Blocklist** tab. Your blocklist displays detailing the recipient email, the flags, the date the block began and when it ends.
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2. Click the domain whose blocklist you want to manage. An overview of your domain appears.
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3. Click the **Blocklist** tab. Your blocklist displays, detailing the recipient email, the flags, the date the block began, and when it ends.
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<Messagetype="tip">
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You can [create webhooks](/transactional-email/how-to/create-webhooks) for the following blocklist events:
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- `email_blocklisted` - An email was blocked by an active blocklist.
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- `blocklist_created` - A blocklist is created for an email address. Any new emails sent by the address will be blocked.
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- `blocklist_created` - A blocklist was created for an email address. Any new emails sent by the address will be blocked.
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By setting up a blocklist webhook, you can track changes to your blocklist in real time.
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</Message>
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</Message>
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1. Click **Transactional Email** in the **Managed Services** section of the [console](https://console.scaleway.com/) side menu. Your domains display.
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2. Click the domain for which you want to manage the blocklist. An overview of your domain appears.
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2. Click the domain whose blocklist you want to manage. An overview of your domain appears.
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3. Click the **Blocklist** tab. Your blocklist displays.
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4. Click **Unblock** next to the email address you wish to unblock. A pop-up appears to warn you to:
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