|
| 1 | +--- |
| 2 | +meta: |
| 3 | + title: Troubleshooting Hub |
| 4 | + description: Find information, assistance, and solutions related to Scaleway products and services. |
| 5 | +content: |
| 6 | + paragraph: Find information, assistance, and solutions related to Scaleway products and services. |
| 7 | +--- |
| 8 | + |
| 9 | +<ProductHeader |
| 10 | + productName="Troubleshooting Hub" |
| 11 | + productLogo="generic" |
| 12 | + description="Browse the troubleshooting hub to find information, assistance, and solutions related to Scaleway products and services" |
| 13 | +/> |
| 14 | + |
| 15 | +<Grid> |
| 16 | + <DefaultCard |
| 17 | + title="Scaleway billing" |
| 18 | + description="Understand how Scaleway resources are billed." |
| 19 | + url="/billing/" |
| 20 | + label="See more" |
| 21 | + /> |
| 22 | + <DefaultCard |
| 23 | + title="Product Quotas" |
| 24 | + description="Discover how quotas work." |
| 25 | + url="/organizations-and-projects/additional-content/organization-quotas/" |
| 26 | + label="See more" |
| 27 | + /> |
| 28 | + <DefaultCard |
| 29 | + title="IAM Permissions" |
| 30 | + description="Become an IAM expert." |
| 31 | + url="/iam/reference-content/permission-sets/" |
| 32 | + label="See more" |
| 33 | + /> |
| 34 | +</Grid> |
| 35 | +<Grid> |
| 36 | + <DefaultCard |
| 37 | + title="Ask AI" |
| 38 | + description="Ask your questions to our AI chatbot." |
| 39 | + url="/ai-search/" |
| 40 | + label="See more" |
| 41 | + /> |
| 42 | + <DefaultCard |
| 43 | + title="Request a feature" |
| 44 | + description="Request a new feature for a product." |
| 45 | + url="https://feature-request.scaleway.com/" |
| 46 | + label="See more" |
| 47 | + /> |
| 48 | + <DefaultCard |
| 49 | + title="See services status" |
| 50 | + description="See the current state of Scaleway services" |
| 51 | + url="https://status.scaleway.com/" |
| 52 | + label="See more" |
| 53 | + /> |
| 54 | +</Grid> |
| 55 | + |
| 56 | +## Most viewed pages |
| 57 | + |
| 58 | +<table> |
| 59 | + <tr> |
| 60 | + <td> |
| 61 | + - [My account has been locked](/faq/account/#my-account-is-locked-what-do-i-do) |
| 62 | + - [I can't connect to my instance using SSH](/instances/troubleshooting/cant-connect-ssh/#warning-remote-host-identification-has-changed) |
| 63 | + - [I can't connect to my Mac Mini using VNC](/apple-silicon/troubleshooting/cant-connect-using-vnc/) |
| 64 | + - [How to add a payment method](/billing/how-to/add-payment-method/) |
| 65 | + - [How to rename an Organization]() |
| 66 | + </td> |
| 67 | + <td> |
| 68 | + - [How to delete an account](/account/how-to/close-account/) |
| 69 | + - [How to verify your identity](/account/how-to/verify-identity/) |
| 70 | + - [My API key does not work with Object Storage](/object-storage/troubleshooting/api-key-does-not-work/) |
| 71 | + - [I need help installing NVIDIA drivers on Ubuntu 22.04](/gpu/troubleshooting/install-nvidia-drivers-ubuntu/) |
| 72 | + - [I am not allowed to perform actions on resources](/iam/troubleshooting/cannot-use-resources/) |
| 73 | + </td> |
| 74 | + </tr> |
| 75 | +</table> |
| 76 | + |
| 77 | +## Browse troubleshooting pages by product |
| 78 | + |
| 79 | +<Grid> |
| 80 | + |
| 81 | + <ProductCardIllustration |
| 82 | + productLogo="accountExperience" |
| 83 | + url="/account/troubleshooting/" |
| 84 | + label="Account" |
| 85 | + /> |
| 86 | + |
| 87 | + <ProductCardIllustration |
| 88 | + productLogo="accountBilling" |
| 89 | + url="/billing/troubleshooting/" |
| 90 | + label="Billing" |
| 91 | + /> |
| 92 | + |
| 93 | + <ProductCardIllustration |
| 94 | + productLogo="auditTrail" |
| 95 | + url="/audit-trail/troubleshooting/" |
| 96 | + label="Audit Trail" |
| 97 | + /> |
| 98 | + |
| 99 | + <ProductCardIllustration |
| 100 | + productLogo="iam" |
| 101 | + url="/iam/troubleshooting/" |
| 102 | + label="Identity & Access Management" |
| 103 | + /> |
| 104 | + |
| 105 | + <ProductCardIllustration |
| 106 | + productLogo="cockpit" |
| 107 | + url="/storage/troubleshooting/" |
| 108 | + label="Cockpit" |
| 109 | + /> |
| 110 | + |
| 111 | + <ProductCardIllustration |
| 112 | + productLogo="generativeApi" |
| 113 | + url="/generative-apis/troubleshooting/" |
| 114 | + label="Generative APIs" |
| 115 | + /> |
| 116 | + |
| 117 | + <ProductCardIllustration |
| 118 | + productLogo="appleSilicon" |
| 119 | + url="/apple-silicon/troubleshooting/" |
| 120 | + label="Apple silicon" |
| 121 | + /> |
| 122 | + |
| 123 | + <ProductCardIllustration |
| 124 | + productLogo="elasticMetal" |
| 125 | + url="/elastic-metal/troubleshooting/" |
| 126 | + label="Elastic Metal" |
| 127 | + /> |
| 128 | + |
| 129 | + <ProductCardIllustration |
| 130 | + productLogo="instance" |
| 131 | + url="/instances/troubleshooting/" |
| 132 | + label="Instances" |
| 133 | + /> |
| 134 | + |
| 135 | + <ProductCardIllustration |
| 136 | + productLogo="instance" |
| 137 | + url="/gpu/troubleshooting/" |
| 138 | + label="GPU Instances" |
| 139 | + /> |
| 140 | + |
| 141 | + <ProductCardIllustration |
| 142 | + productLogo="containerRegistry" |
| 143 | + url="/container-registry/troubleshooting/" |
| 144 | + label="Container Registry" |
| 145 | + /> |
| 146 | + |
| 147 | + <ProductCardIllustration |
| 148 | + productLogo="k8sKapsule" |
| 149 | + url="/kubernetes/troubleshooting/" |
| 150 | + label="Kubernetes" |
| 151 | + /> |
| 152 | + |
| 153 | + <ProductCardIllustration |
| 154 | + productLogo="managedDatabase" |
| 155 | + url="/managed-databases-for-postgresql-and-mysql/troubleshooting/" |
| 156 | + label="Managed Database for PostgreSQL and MySQL" |
| 157 | + /> |
| 158 | + |
| 159 | + <ProductCardIllustration |
| 160 | + productLogo="distributedDataLab" |
| 161 | + url="/data-lab/troubleshooting/" |
| 162 | + label="Distributed Data Lab" |
| 163 | + /> |
| 164 | + |
| 165 | + <ProductCardIllustration |
| 166 | + productLogo="transactionalEmail" |
| 167 | + url="/transactional-email/troubleshooting/" |
| 168 | + label="Transactional Email" |
| 169 | + /> |
| 170 | + |
| 171 | + <ProductCardIllustration |
| 172 | + productLogo="domainsAndDns" |
| 173 | + url="/domains-and-dns/troubleshooting/" |
| 174 | + label="Domains and DNS" |
| 175 | + /> |
| 176 | + |
| 177 | + <ProductCardIllustration |
| 178 | + productLogo="loadBalancers" |
| 179 | + url="/load-balancer/troubleshooting/" |
| 180 | + label="Load Balancer" |
| 181 | + /> |
| 182 | + |
| 183 | + <ProductCardIllustration |
| 184 | + productLogo="publicGateway" |
| 185 | + url="/public-gateways/troubleshooting/" |
| 186 | + label="Public Gateways" |
| 187 | + /> |
| 188 | + |
| 189 | + <ProductCardIllustration |
| 190 | + productLogo="vpc" |
| 191 | + url="/vpc/troubleshooting/" |
| 192 | + label="VPC" |
| 193 | + /> |
| 194 | + |
| 195 | + <ProductCardIllustration |
| 196 | + productLogo="containers" |
| 197 | + url="/serverless-containers/troubleshooting/" |
| 198 | + label="Serverless Containers" |
| 199 | + /> |
| 200 | + |
| 201 | + <ProductCardIllustration |
| 202 | + productLogo="serverlessJob" |
| 203 | + url="/serverless-jobs/troubleshooting/" |
| 204 | + label="Serverless Jobs" |
| 205 | + /> |
| 206 | + |
| 207 | + <ProductCardIllustration |
| 208 | + productLogo="functions" |
| 209 | + url="/serverless-functions/troubleshooting/" |
| 210 | + label="Serverless Functions" |
| 211 | + /> |
| 212 | + |
| 213 | + <ProductCardIllustration |
| 214 | + productLogo="serverlessDB" |
| 215 | + url="/serverless-sql-databases/troubleshooting/" |
| 216 | + label="Serverless SQL Databases" |
| 217 | + /> |
| 218 | + |
| 219 | + <ProductCardIllustration |
| 220 | + productLogo="objectStorage" |
| 221 | + url="/object-storage/troubleshooting/" |
| 222 | + label="Object Storage" |
| 223 | + /> |
| 224 | + |
| 225 | +</Grid> |
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