diff --git a/menu/navigation.json b/menu/navigation.json index 90b5717fd6..7dee41e83e 100644 --- a/menu/navigation.json +++ b/menu/navigation.json @@ -1064,18 +1064,10 @@ }, { "items": [ - { - "label": "Troubleshooting issues related to FileVault preventing system boot", - "slug": "filevault-preventing-system-boot" - }, { "label": "Troubleshooting inaccessibility issues to Mac minis", "slug": "mac-mini-inaccessible" }, - { - "label": "Troubleshooting Mac mini installation issues", - "slug": "mac-mini-installation-issues" - }, { "label": "Troubleshooting remote desktop connections to Mac mini servers", "slug": "cant-connect-using-vnc" diff --git a/pages/apple-silicon/troubleshooting/filevault-preventing-system-boot.mdx b/pages/apple-silicon/troubleshooting/filevault-preventing-system-boot.mdx deleted file mode 100644 index b0704d815f..0000000000 --- a/pages/apple-silicon/troubleshooting/filevault-preventing-system-boot.mdx +++ /dev/null @@ -1,67 +0,0 @@ ---- -meta: - title: Troubleshooting issues related to FileVault preventing system boot - description: This page explains how to prevent FileVault from stopping your system from booting. -content: - h1: Troubleshooting issues related to FileVault preventing system boot - paragraph: This page explains how to prevent FileVault from stopping your system from booting. -tags: filevault boot booting -dates: - validation: 2025-01-30 - posted: 2021-05-26 -categories: - - bare-metal ---- - - -- A Scaleway account logged into the [console](https://console.scaleway.com) -- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization -- An [SSH key](/organizations-and-projects/how-to/create-ssh-key/) -- A [Mac mini](/apple-silicon/how-to/create-mac-mini/) - -## Problem -FileVault encryption is preventing your Mac mini from booting properly. - -### Symptoms -- The Mac mini does not complete the boot process. -- A FileVault password prompt appears at startup. -- Remote access via SSH or VNC is unavailable after a reboot. - -### Possible causes -- FileVault is enabled on the system disk. -- The Mac mini rebooted and requires a FileVault password to proceed. -- Remote access is blocked because the system is waiting for manual decryption. - -### Solution - -#### Verify if FileVault is enabled -To check FileVault status: -1. Open **System Preferences**. -2. Go to **Security & Privacy**. -3. Click the **FileVault** tab. -4. If FileVault is enabled, it will indicate that disk encryption is active. - -#### Disable FileVault to ensure boot continuity -1. Open **System Preferences**. -2. Click **Security & Privacy** > **FileVault**. -3. Click **Turn Off FileVault**. -4. Enter the administrator password if prompted. -5. Allow the decryption process to complete. - -#### Reboot and verify boot success -After turning off FileVault: -- Reboot your Mac mini and confirm that it starts up without requesting the FileVault password. -- Test remote access via SSH or VNC to ensure connectivity remains available. - - -If FileVault is enabled and your Mac mini reboots unexpectedly, you will be required to enter the FileVault password manually. Remote access will not be possible until the disk is unlocked, and you may risk data loss. - - -## Preventing future issues -To prevent FileVault from causing boot issues in the future: -- **Avoid enabling FileVault** on Scaleway Mac minis. -- **Use alternative encryption methods** that do not require manual intervention on reboot. -- **Ensure proper backups** before making changes to encryption settings. - -## Further troubleshooting -If the issue persists, contact [Scaleway's support](https://console.scaleway.com/support) for further troubleshooting. diff --git a/pages/apple-silicon/troubleshooting/mac-mini-installation-issues.mdx b/pages/apple-silicon/troubleshooting/mac-mini-installation-issues.mdx deleted file mode 100644 index 1b3c9a44a9..0000000000 --- a/pages/apple-silicon/troubleshooting/mac-mini-installation-issues.mdx +++ /dev/null @@ -1,44 +0,0 @@ ---- -meta: - title: Troubleshooting Mac mini installation issues - description: Learn how to resolve common installation problems with Scaleway Apple silicon Mac mini. -content: - h1: Troubleshooting Mac mini installation issues - paragraph: Learn how to resolve common installation problems with Scaleway Apple silicon Mac mini. -tags: installation, setup, mac-mini -dates: - validation: 2025-01-31 - posted: 2025-01-31 -categories: - - bare-metal ---- - - -- A Scaleway account logged into the [console](https://console.scaleway.com) -- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization -- An [SSH key](/organizations-and-projects/how-to/create-ssh-key/) -- A [Mac mini](/apple-silicon/how-to/create-mac-mini/) - -## Problem -The installation of your Mac mini failed. - -### Symptoms -The installation of your hosted Mac mini could not be completed successfully. - -### Possible causes -- Incompatible installation image. -- Network interruptions during installation. -- Hardware compatibility issues. - -### Solution -1. Verify installation image: - - Ensure that the installation image is compatible with your Mac mini version. If unsure, try a different version and relaunch the installation process. - -2. Check network connectivity: - - Confirm that your network connection is stable throughout the installation process. - -3. Reinstall macOS: - - Navigate to the Scaleway console, select your Mac mini, and initiate a [reinstallation of macOS](/apple-silicon/how-to/reinstall-mac-mini/). - -4. Contact support: - - If issues persist, reach out to [Scaleway's support](https://console.scaleway.com/support) for further troubleshooting.