diff --git a/faq/assets/scaleway-edge-services-pipeline.webp b/faq/assets/scaleway-edge-services-pipeline.webp
deleted file mode 100644
index 49ffb573d9..0000000000
Binary files a/faq/assets/scaleway-edge-services-pipeline.webp and /dev/null differ
diff --git a/faq/assets/scaleway-switch-organization.webp b/faq/assets/scaleway-switch-organization.webp
deleted file mode 100644
index d62ca572e2..0000000000
Binary files a/faq/assets/scaleway-switch-organization.webp and /dev/null differ
diff --git a/faq/assets/scaleway-vpc-pn-diag.webp b/faq/assets/scaleway-vpc-pn-diag.webp
deleted file mode 100644
index 26d89b4957..0000000000
Binary files a/faq/assets/scaleway-vpc-pn-diag.webp and /dev/null differ
diff --git a/faq/dedibox.mdx b/faq/dedibox.mdx
deleted file mode 100644
index ab1a0fca40..0000000000
--- a/faq/dedibox.mdx
+++ /dev/null
@@ -1,156 +0,0 @@
----
-meta:
- title: Dedibox FAQ
- description: Discover Scaleway Dedibox dedicated servers.
-content:
- h1: Dedibox
-dates:
- validation: 2025-03-03
-category: bare-metal
-productIcon: DediboxProductIcon
----
-
-## Dedibox dedicated servers
-
-### Which dedicated server should I choose?
-We offer five ranges of Dedibox servers: **Start**, **Pro**, **Core**, **Store**, and **GPU**. Check the [Dedibox website](https://www.scaleway.com/en/dedibox/) to find detailed information on their specifications and discover the one that best fits your needs.
-
-### How long does it take to deliver my dedicated server?
-The delivery of Dedibox dedicated servers is ultra-fast: 2 minutes on average. Next, choose your operating system in our library or install your ISO image directly. Any configuration displayed on our website is available in stock for instant delivery.
-
-### Where are the Dedibox dedicated servers hosted?
-All Dedibox servers and associated services are hosted in our Paris & Amsterdam data centers. We also have a Warsaw data center.
-
-### Is my data secure?
-Scaleway does not have access to your data; however, you are responsible for your backups and the redundancy systems to be put in place to ensure continuity of service even in the event of hardware failure.
-
-### I need help, who can I talk to?
-When choosing your servers for your use case, you can contact our solution advisors [here](https://www.scaleway.com/en/contact/). For technical assistance on the configuration and use of your servers, our experts are at your disposal.
-
-### What is your policy regarding IP addresses?
-Public IPv4 addresses have become a rare and expensive resource. Each dedicated server is provided with a public IPv4 address at no extra cost. Additional addresses are available for an additional charge with the “IP Failover” option.
-
-### How is the price of my server calculated?
-Our prices are updated daily based on demand, available stocks, and component and energy market prices. Some components, such as RAM memory and SSD disks, have high volatility. Do not worry, the price at the time of order is guaranteed for the first 12 months of your subscription.
-
-### How long is my server contract?
-Your server operates on a monthly contract, with the billing cycle running from the first to the last day of each month. When placing an order, you will be billed pro rata for the current month, unless you pay via SEPA direct debit. In that case, your first invoice will be issued during your first complete month and include both the pro rata amount for the current month and the full amount for the following month.
-
- If you chose a commitment period during server creation, your contract will have a fixed duration of 12 or 36 months, depending on your selected option.
-
-
-### What are Dedibox commitment plans?
-A commitment plan allows you to commit to keeping your Dedibox for a period of 12 or 36 months. By choosing a commitment period, you benefit from lower monthly rent for your server and free setup, depending on the plan you choose.
-
-### Can I benefit from a commitment plan on a server I'm already renting?
-No, commitment plans are available only for new subscriptions.
-
-### Will my server options also benefit from the discount?
-No, the discount applies only to the Dedibox server.
-
-### Is there an automatic renewal of the commitment?
-Yes, by default, your commitment is renewed automatically at the end of the commitment period. You can disable the automatic renewal in your server's options.
-
-### At the end of the commitment, what will the price for my Dedibox be?
-At the end of the commitment, you will pay the standard price at the time of the subscription. Your commitment discount will no longer apply.
-
-### Can I terminate a Dedibox during the commitment period?
-You can request termination at any time, but it will only be effective after the end of the commitment period. You will retain access to your server until the commitment period ends.
-
-### Can I change the commitment period?
-No, the commitment period cannot be changed after the subscription.
-
-### Are there commitment plans for Elastic Metal or Dedibox VPS?
-No, commitment plans are only available for eligible Dedibox dedicated servers.
-
-### How much does a Windows Server license cost?
-
-Windows Server 2019 and 2022 licenses are billed monthly (no prorating) based on the following factors:
-- Number of physical CPUs
-- Number of cores per CPU
-- Operating System version: Standard or Datacenter
-
-**Important:**
-Starting **February 1, 2025**, the price of Windows licenses for new and existing Dedibox customers will increase due to a price adjustment from Microsoft.
-
-Below is a comparison of the current and updated pricing for Windows licenses on Dedibox servers:
-
-| **License Type** | **Current Price per Core** | **New Price per Core (Feb 1, 2025)** |
-|----------------------------|----------------------------|--------------------------------------|
-| Windows Server Standard | €2.75 /month | €3.15 /month |
-| Windows Server Datacenter | €17.88 /month | €21.00 /month |
-
-## Dedibox VPS
-
-### What is a Dedibox VPS?
-A Dedibox VPS (Virtual Private Servers) is a virtualized server that provides users with the power and flexibility of a dedicated server within a shared hosting environment, offering full control at a fraction of the cost.
-
-### How does a Dedibox VPS work?
-A Dedibox VPS works by partitioning a physical server into multiple isolated virtual environments, each functioning as an independent server with its own resources and configurations.
-
-### What are the benefits of using a Dedibox VPS?
-* Enhanced reliability and performance compared to traditional shared hosting environments.
-* Full root access and control over server configurations to tailor your environment to your needs.
-* Each Dedibox VPS is an isolated environment for enhanced protection of your data and applications.
-
-### Who should use a Dedibox VPS?
-Dedibox VPS are suitable for individuals, businesses, and developers seeking greater control, customization, and performance than traditional shared hosting can provide.
-They are ideal for hosting websites, web applications, development environments, and more.
-
-### What ranges of Dedibox VPS are available?
-Currently, we offer two ranges of Dedibox VPS:
- * **Dedibox VPS START**: Ideal for smaller projects and development, offering 1 to 16 vCores, 1 to 32 GB RAM, and SATA SSD storage ranging from 10 GB to 320 GB.
- * **Dedibox VPS PRO**: Designed for production workloads, with 1 to 16 vCores, 1 to 16 GB RAM, and NVMe storage ranging from 20 GB to 640 GB.
-
-### What are the available locations for Dedibox VPS?
-Dedibox VPS are available in 60+ different locations worldwide, allowing you to deploy a Dedibox VPS as close as geographically possible to your user base.
-
-### What operating systems can I run on a Dedibox VPS?
-We support various Linux distributions such as Ubuntu, CentOS, and Debian, providing flexibility for your specific requirements.
-
-### How do I manage my Dedibox VPS?
-You can manage your Dedibox VPS from the Dedibox console for administrative tasks such as restarting or reinstalling. For advanced users who prefer command-line interaction, you have full access as the root user via SSH.
-
-### Is my Dedibox VPS compatible with the Dedibox ecosystem?
-No, a Dedibox VPS is a standalone product and not compatible with the Dedibox ecosystem (RPN, Failovers IPs, Dedibackup, RPN-SAN, etc.).
-
-### Does my Dedibox VPS use shared resources or dedicated resources?
-Dedibox VPS provide an isolated environment in which you can access shared resources of the host system.
-
-### Does my Dedibox VPS come with unlimited traffic?
-Yes, but the bandwidth will be throttled beyond a certain amount of traffic (fair use).
-The amount of unthrottled bandwidth included with the VPS depends on the server configuration.
-
-* DEDIBOX VPS START
-| Product | Bandwidth (Mbps) | Fair use traffic (TB) | Throttle Mbps |
-|-------------------------|---------------------|------------------|-------------------|
-| VPS-START-XS | 100 | 1 TB | 2 |
-| VPS-START-S | 150 | 2 TB | 2 |
-| VPS-START-M | 200 | 3 TB | 5 |
-| VPS-START-L | 300 | 4 TB | 5 |
-| VPS-START-XL | 500 | 6 TB | 10 |
-| VPS-START-XXL | 750 | 8 TB | 10 |
-
-* DEDIBOX VPS PRO
-| Product | Bandwidth (Mbps) | Fair use traffic (TB) | Throttle Mbps |
-|-------------------------|---------------------|------------------|-------------------|
-| VPS-PRO-XS | 200 | 3 TB | 10 |
-| VPS-PRO-S | 300 | 4 TB | 10 |
-| VPS-PRO-M | 400 | 5 TB | 10 |
-| VPS-PRO-L | 600 | 10 TB | 10 |
-| VPS-PRO-XL | 800 | 15 TB | 10 |
-| VPS-PRO-XXL | 1000 | 20 TB | 10 |
-
-
-### What happens when I exceed my fair-use traffic?
-
-Your monthly fair-use traffic allowance includes all incoming and outgoing data. Each plan comes with a specified monthly data allocation.
-If you exceed this limit, your connection speed will be reduced for the remainder of the billing cycle, in accordance with your plan's terms.
-The speed of your connection will return to normal at the start of the next billing cycle when your data allocation resets.
-
-### How secure is a Dedibox VPS?
-Each Dedibox VPS is isolated from other virtual servers on the same host, ensuring security. However, best security practices, including regular updates, strong passwords, and firewall configurations, are essential to enhance security further.
-
-### Are IP addresses for Dedibox VPS assigned statically?
-IP addresses for Dedibox VPS are generally assigned statically. However, in rare cases, such as maintenance or replacement of a faulty host node, we may perform IP migrations, which can result in a change of IP address.
-You can find your updated IP address in the Dedibox console. Please note that we do not currently notify users of such changes. You can contact our [support team](https://console.online.net/en/assistance/ticket) if you experience any issues.
\ No newline at end of file
diff --git a/faq/index.mdx b/faq/index.mdx
deleted file mode 100644
index 3e87f7a5e6..0000000000
--- a/faq/index.mdx
+++ /dev/null
@@ -1,8 +0,0 @@
----
-meta:
- title: Frequently Asked Questions
- description: Select from the following list of products and browse through the FAQ to find answers to commonly asked questions
-content:
- h1: Frequently Asked Questions
- paragraph: Select from the following list of products and browse through the FAQ to find answers to commonly asked questions
----
\ No newline at end of file
diff --git a/faq/private-networks.mdx b/faq/private-networks.mdx
deleted file mode 100644
index f5f7687375..0000000000
--- a/faq/private-networks.mdx
+++ /dev/null
@@ -1,56 +0,0 @@
----
-meta:
- title: Private Networks FAQ
- description: Discover Scaleway Private Networks, and find answers to all your questions about attaching resources, how IP addressing works, and other configuration details.
-content:
- h1: Private Networks
-dates:
- validation: 2024-09-25
-category: network
-productIcon: PrivateNetworkProductIcon
----
-
-## What are Private Networks?
-
-Private Networks are a managed cloud service allowing you to create layer 2 ethernet-switched domains.
-
-These domains can also be called virtual LAN (VLAN). They are virtual but completely private local networks that securely connect your Scaleway resources without necessarily exposing them publicly. Scaleway resources including Instances, Elastic Metal servers, Load Balancers, and Databases are all compatible with Private Networks.
-
-## What's the difference between Private Networks and VPC?
-
-Scaleway VPC offers layer 3 network isolation, while layer 2 Private Networks are created inside a given VPC. See the VPC FAQ for [more information](/faq/vpc/).
-
-## Can I connect multiple Private Networks to the same Scaleway resource?
-
-Yes, you can configure multiple Private Networks on the same Scaleway resource. For example, you can connect up to 8 Private Networks to the same Instance. A virtual network interface is created for each Private Network the Instance is attached to. For Elastic Metal, some additional configuration is required: check out our documentation on [configuring the network interface](/elastic-metal/how-to/use-private-networks/#how-to-configure-the-network-interface-on-your-elastic-metal-server-for-private-networks).
-
-You can configure:
-- Up to 8 Private Networks per Scaleway resource
-- Up to 255 Private Networks per Organization
-- Up to 512 Scaleway resources per Private Network
-
-## Do I have to restart a Scaleway resource after adding Private Networks?
-
-No, Private Network interfaces will appear on your resources without any reboot.
-
-## Does Private Network support IPv6?
-
-Yes, when you create a Private Network both an IPv4 and an IPv6 CIDR block are defined. The IPv6 CIDR block is defined automatically and "invisibly" by default at the time of creating the Private Network. It cannot be modified either at the time of creation, or afterward.
-
-It is a `/64 block`, guaranteed to be unique within the VPC and not overlapping with any of your other Private Networks. Resources that support private IPv6 addressing, e.g. Instances, can then acquire an IPv6 address when they join the Private Network.
-
-## Do resources in a Private Network require a public IPv4 address?
-
-No, they do not require a public IPv4 address.
-
-## Can resources in a Private Network access the internet without a public IPv4 address?
-
-Yes. You can attach a [Public Gateway](/public-gateways/how-to/create-a-public-gateway/) to your Private Network to provide internet access to your Instances, Elastic Metal servers, and other attached Scaleway resources.
-
-## Do non-IP protocols work over Private Networks?
-
-Technically, any ethernet payload should work over Private Networks. However, only IPv4 and IPv6 are officially supported. If you have real use cases for other protocols, let us know by reaching us on the [Scaleway Community Slack](https://scaleway-community.slack.com/).
-
-## Do Private Networks support IP autoconfiguration?
-
-Yes, DHCP is an inbuilt function of Private Networks and provides IP autoconfiguration for your attached resources. Alternatively, you can use Scaleway IPAM to [reserve specific IP addresses](/ipam/how-to/reserve-ip/) on a Private Network and use these to attach resources.
\ No newline at end of file
diff --git a/faq/support.mdx b/faq/support.mdx
deleted file mode 100644
index 92922a93de..0000000000
--- a/faq/support.mdx
+++ /dev/null
@@ -1,78 +0,0 @@
----
-meta:
- title: Scaleway Support FAQ
- description: Discover Scaleway Support plans.
-content:
- h1: Scaleway Support
-dates:
- validation: 2024-09-30
-category: console
-productIcon: SupportProductIcon
----
-
-## What is my current support plan?
-You can find your support plan on [the support plan page within the Scaleway console](https://console.scaleway.com/support/plans). The free Basic support plan is included for all Scaleway customers automatically.
-
-## How can I change my current support plan?
-You can [change your support plan](/account/how-to/configure-support-plans/) on the support plan page via the Scaleway console.
-
-## How frequently can I change my plan?
-You can switch plans once a month.
-
-## I would like to upgrade my plan to get faster responses. Once I upgrade, how soon will I receive the benefits of my new plan?
-When you change your plan, the upgrade is applied immediately.
-
-## If I upgrade my support plan in the middle of the month, how will I be billed?
-You will be billed on a pro rata basis. For example, if you switch from the Silver plan to the Gold plan on the 20th of the month, you will be billed from the first to the 19th for the Silver plan. Starting from the 20th until the end of the month, you will be charged for the Gold plan.
-
-## How does the Gold plan pricing work?
-For the Gold plan, we will charge you whichever is greater, either €499 (excluding taxes) or 3% of your net spend. For example:
-
- - If your net monthly spend is €15,000, then 3% of €15,000 = €450. In this case, €450 is less than €499, so you will pay the fixed price at €499.
- - If your net monthly spend is €17.000, then 3% of €17.000 = €510. In this case €510 is higher than €499, so you will pay the price of €510 for the month.
-
-## Which language does the support team speak?
-Our support team can assist you in English and French, via ticket and/or phone, depending on your support plan level.
-
-## How do I create a support ticket?
-You can create and track your support tickets from the Scaleway console. [Follow this how to](/account/how-to/open-a-support-ticket/) for more details.
-
-## How do I report abuse or suspected abuse coming from the Scaleway network?
-To report abuse or suspicion of abuse from our network, open a new abuse report via [abuse.scaleway.com](https://abuse.scaleway.com). Include as many details as possible in your report such as logs, header, URL and any information you might find relevant in your report.
-
- More information on how to report abuse can be found in [Scaleway’s Abuse notice](https://www.scaleway.com/en/abuse-notice/).
-
-
-## I am a Bronze plan subscriber. Can I keep my old plan?
-Your plan remains unchanged until January 1, 2023. Past this date, the Bronze plan will be removed from our pages, and you will automatically be moved to the Silver plan. If you do not wish to be subscribed to the Silver plan, you can downgrade your support plan to Basic.
-
-## What will be included in my future Silver plan?
-
-| | New Silver Plan |
-:--: | :--: |
-| Pricing | €59/month excluding taxes |
-| Dedicated assistance | Mon-Fri from 9 AM to 6 PM |
-| Guaranteed response time | \< 1 hour |
-| Team support | Dedicated Premium Team |
-| Custom Onboarding | - |
-| Quarterly technical review | - |
-| On demand architecture review | - |
-
-## I subscribed to the Silver Plan before October 1. Can I keep it unchanged?
-
-Your plan remains unchanged until January 1st, 2023. Past this date, the new modalities of the Silver plan will apply.
-
-## What changes with the new Silver plan?
-| | Old Silver Plan | New Silver Plan |
-| ------------ | ------------------- | ------ |
-| Pricing | €59/month excluding taxes | €59/month excluding taxes |
-| Dedicated assistance | Hotline 24/7 | Mon-Fri from 9 AM to 6 PM |
-| Guaranteed response time | \< 20 minutes | \< 1 hour |
-| Team support | Technical Account Manager | Dedicated Premium Team |
-| Custom Onboarding | - | - |
-| Quarterly technical review | - | - |
-| On demand architecture review | - | - |
-
-## How frequently can I benefit from an architecture review?
-
-You can benefit from an architecture review every 6 months (maximum). Architecture reviews are available only after the third month of subscription to the Gold Plan. If you would like to benefit from an architecture review right away after subscribing, you can reach out to your Customer Success Manager or [contact the support team](/account/how-to/open-a-support-ticket/).
\ No newline at end of file
diff --git a/menu/navigation.json b/menu/navigation.json
index 04afc14b5a..a107c97853 100644
--- a/menu/navigation.json
+++ b/menu/navigation.json
@@ -20,7 +20,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/account"
+ "slug": "faq"
},
{
"items": [
@@ -156,7 +156,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/billing"
+ "slug": "faq"
},
{
"items": [
@@ -331,7 +331,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/iam"
+ "slug": "faq"
},
{
"items": [
@@ -467,7 +467,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/audit-trail"
+ "slug": "faq"
},
{
"items": [
@@ -527,7 +527,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/secret-manager"
+ "slug": "faq"
},
{
"items": [
@@ -619,7 +619,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/key-manager"
+ "slug": "faq"
},
{
"items": [
@@ -726,7 +726,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/environmental-footprint"
+ "slug": "faq"
},
{
"items": [
@@ -786,6 +786,10 @@
"label": "Quickstart",
"slug": "quickstart"
},
+ {
+ "label": "FAQ",
+ "slug": "faq"
+ },
{
"items": [
{
@@ -930,6 +934,10 @@
"label": "Quickstart",
"slug": "quickstart"
},
+ {
+ "label": "FAQ",
+ "slug": "faq"
+ },
{
"items": [
{
@@ -1051,7 +1059,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/apple-silicon"
+ "slug": "faq"
},
{
"items": [
@@ -1147,7 +1155,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/elastic-metal"
+ "slug": "faq"
},
{
"items": [
@@ -1319,7 +1327,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/dedibox"
+ "slug": "faq"
},
{
"items": [
@@ -1430,7 +1438,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/instances"
+ "slug": "faq"
},
{
"items": [
@@ -1805,7 +1813,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/kubernetes"
+ "slug": "faq"
},
{
"items": [
@@ -2025,7 +2033,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/containerregistry"
+ "slug": "faq"
},
{
"items": [
@@ -2205,7 +2213,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/databases-for-postgresql-and-mysql"
+ "slug": "faq"
},
{
"items": [
@@ -2393,7 +2401,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/databases-for-redis"
+ "slug": "faq"
},
{
"items": [
@@ -2546,7 +2554,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/transactional-email"
+ "slug": "faq"
},
{
"items": [
@@ -2682,7 +2690,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/iothub"
+ "slug": "faq"
},
{
"items": [
@@ -2958,7 +2966,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/data-lab"
+ "slug": "faq"
},
{
"items": [
@@ -3009,7 +3017,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/vpc"
+ "slug": "faq"
},
{
"items": [
@@ -3105,7 +3113,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/ipam"
+ "slug": "faq"
},
{
"items": [
@@ -3169,7 +3177,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/public-gateways"
+ "slug": "faq"
},
{
"items": [
@@ -3235,7 +3243,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/loadbalancer"
+ "slug": "faq"
},
{
"items": [
@@ -3379,7 +3387,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/edge-services"
+ "slug": "faq"
},
{
"items": [
@@ -3465,7 +3473,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/domains-and-dns"
+ "slug": "faq"
},
{
"items": [
@@ -3584,7 +3592,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/cockpit"
+ "slug": "faq"
},
{
"items": [
@@ -3715,7 +3723,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/serverless-functions"
+ "slug": "faq"
},
{
"items": [
@@ -3871,7 +3879,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/serverless-containers"
+ "slug": "faq"
},
{
"items": [
@@ -4019,7 +4027,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/serverless-jobs"
+ "slug": "faq"
},
{
"items": [
@@ -4119,7 +4127,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/messaging-and-queuing"
+ "slug": "faq"
},
{
"items": [
@@ -4247,7 +4255,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/serverless-sql-databases"
+ "slug": "faq"
},
{
"items": [
@@ -4362,7 +4370,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/objectstorage"
+ "slug": "faq"
},
{
"items": [
@@ -4574,7 +4582,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/blockstorage"
+ "slug": "faq"
},
{
"items": [
@@ -4963,7 +4971,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/dedibox"
+ "slug": "faq"
},
{
"items": [
@@ -5065,7 +5073,7 @@
},
{
"label": "FAQ",
- "slug": "../faq/dedibox"
+ "slug": "faq"
},
{
"items": [
diff --git a/faq/account.mdx b/pages/account/faq.mdx
similarity index 54%
rename from faq/account.mdx
rename to pages/account/faq.mdx
index c7d9d8b37e..f6a56240b3 100644
--- a/faq/account.mdx
+++ b/pages/account/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Account FAQ
description: Get answers to your most common account-related questions.
content:
- h1: Account
+ h1: Account FAQ
dates:
validation: 2025-03-11
category: console
@@ -77,9 +77,79 @@ You can get more quotas by adding and verifying your [payment method](/billing/h
If you have already completed these two steps and still need an increase in quotas, contact our [support team](https://console.scaleway.com/support/tickets/create) and inform them which product you need more quotas for.
-## I don’t seem to have access to my Organization's resources
+### I don’t seem to have access to my Organization's resources
If you do not have access to certain Organization resources, you might not have the necessary [IAM](/iam/concepts/#iam) **permission set**.
[Read the documentation on permission sets](/iam/reference-content/permission-sets/) to learn more about the different access levels.
-Contact an Organization owner or a member with the necessary permissions to request rights to the resources you require access to.
\ No newline at end of file
+Contact an Organization owner or a member with the necessary permissions to request rights to the resources you require access to.
+
+## Support
+
+
+### What is my current support plan?
+You can find your support plan on [the support plan page within the Scaleway console](https://console.scaleway.com/support/plans). The free Basic support plan is included for all Scaleway customers automatically.
+
+### How can I change my current support plan?
+You can [change your support plan](/account/how-to/configure-support-plans/) on the support plan page via the Scaleway console.
+
+### How frequently can I change my plan?
+You can switch plans once a month.
+
+### I would like to upgrade my plan to get faster responses. Once I upgrade, how soon will I receive the benefits of my new plan?
+When you change your plan, the upgrade is applied immediately.
+
+### If I upgrade my support plan in the middle of the month, how will I be billed?
+You will be billed on a pro rata basis. For example, if you switch from the Silver plan to the Gold plan on the 20th of the month, you will be billed from the first to the 19th for the Silver plan. Starting from the 20th until the end of the month, you will be charged for the Gold plan.
+
+### How does the Gold plan pricing work?
+For the Gold plan, we will charge you whichever is greater, either €499 (excluding taxes) or 3% of your net spend. For example:
+
+ - If your net monthly spend is €15,000, then 3% of €15,000 = €450. In this case, €450 is less than €499, so you will pay the fixed price at €499.
+ - If your net monthly spend is €17.000, then 3% of €17.000 = €510. In this case €510 is higher than €499, so you will pay the price of €510 for the month.
+
+### Which language does the support team speak?
+Our support team can assist you in English and French, via ticket and/or phone, depending on your support plan level.
+
+### How do I create a support ticket?
+You can create and track your support tickets from the Scaleway console. [Follow this how to](/account/how-to/open-a-support-ticket/) for more details.
+
+### How do I report abuse or suspected abuse coming from the Scaleway network?
+To report abuse or suspicion of abuse from our network, open a new abuse report via [abuse.scaleway.com](https://abuse.scaleway.com). Include as many details as possible in your report such as logs, header, URL and any information you might find relevant in your report.
+
+ More information on how to report abuse can be found in [Scaleway’s Abuse notice](https://www.scaleway.com/en/abuse-notice/).
+
+
+### I am a Bronze plan subscriber. Can I keep my old plan?
+Your plan remains unchanged until January 1, 2023. Past this date, the Bronze plan will be removed from our pages, and you will automatically be moved to the Silver plan. If you do not wish to be subscribed to the Silver plan, you can downgrade your support plan to Basic.
+
+### What will be included in my future Silver plan?
+
+| | New Silver Plan |
+:--: | :--: |
+| Pricing | €59/month excluding taxes |
+| Dedicated assistance | Mon-Fri from 9 AM to 6 PM |
+| Guaranteed response time | \< 1 hour |
+| Team support | Dedicated Premium Team |
+| Custom Onboarding | - |
+| Quarterly technical review | - |
+| On demand architecture review | - |
+
+### I subscribed to the Silver Plan before October 1. Can I keep it unchanged?
+
+Your plan remains unchanged until January 1st, 2023. Past this date, the new modalities of the Silver plan will apply.
+
+### What changes with the new Silver plan?
+| | Old Silver Plan | New Silver Plan |
+| ------------ | ------------------- | ------ |
+| Pricing | €59/month excluding taxes | €59/month excluding taxes |
+| Dedicated assistance | Hotline 24/7 | Mon-Fri from 9 AM to 6 PM |
+| Guaranteed response time | \< 20 minutes | \< 1 hour |
+| Team support | Technical Account Manager | Dedicated Premium Team |
+| Custom Onboarding | - | - |
+| Quarterly technical review | - | - |
+| On demand architecture review | - | - |
+
+### How frequently can I benefit from an architecture review?
+
+You can benefit from an architecture review every 6 months (maximum). Architecture reviews are available only after the third month of subscription to the Gold Plan. If you would like to benefit from an architecture review right away after subscribing, you can reach out to your Customer Success Manager or [contact the support team](/account/how-to/open-a-support-ticket/).
\ No newline at end of file
diff --git a/faq/apple-silicon.mdx b/pages/apple-silicon/faq.mdx
similarity index 99%
rename from faq/apple-silicon.mdx
rename to pages/apple-silicon/faq.mdx
index ce9c06866a..2594481b9a 100644
--- a/faq/apple-silicon.mdx
+++ b/pages/apple-silicon/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Apple silicon FAQ
description: Discover how to use Apple silicon for application development.
content:
- h1: Apple silicon
+ h1: Apple silicon FAQ
dates:
validation: 2025-03-11
category: bare-metal
diff --git a/faq/audit-trail.mdx b/pages/audit-trail/faq.mdx
similarity index 98%
rename from faq/audit-trail.mdx
rename to pages/audit-trail/faq.mdx
index ae417e336a..3d0a8b7be4 100644
--- a/faq/audit-trail.mdx
+++ b/pages/audit-trail/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Audit Trail FAQ
description: Get answers on using Scaleway's Audit Trail to monitor events, enhance security, and track activities across your resources
content:
- h1: Audit Trail
+ h1: Audit Trail FAQ
productIcon: AuditTrailProductIcon
dates:
validation: 2024-11-28
diff --git a/faq/assets/scaleway-Billing-FaaS-1-DEF.webp b/pages/billing/assets/scaleway-Billing-FaaS-1-DEF.webp
similarity index 100%
rename from faq/assets/scaleway-Billing-FaaS-1-DEF.webp
rename to pages/billing/assets/scaleway-Billing-FaaS-1-DEF.webp
diff --git a/faq/assets/scaleway-Billing-FaaS-2-DEF.webp b/pages/billing/assets/scaleway-Billing-FaaS-2-DEF.webp
similarity index 100%
rename from faq/assets/scaleway-Billing-FaaS-2-DEF.webp
rename to pages/billing/assets/scaleway-Billing-FaaS-2-DEF.webp
diff --git a/faq/billing.mdx b/pages/billing/faq.mdx
similarity index 99%
rename from faq/billing.mdx
rename to pages/billing/faq.mdx
index 045b18efce..6eab142612 100644
--- a/faq/billing.mdx
+++ b/pages/billing/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Billing FAQ
description: Discover billing methods, plans, and pricing for Scaleway products. Learn about invoicing details, billing events, pro-rata billing, invoice statuses, payment methods, and managing your billing efficiently.
content:
- h1: Billing
+ h1: Billing FAQ
dates:
validation: 2025-02-17
category: console
diff --git a/faq/blockstorage.mdx b/pages/block-storage/faq.mdx
similarity index 99%
rename from faq/blockstorage.mdx
rename to pages/block-storage/faq.mdx
index b761f97d34..7e9ca10601 100644
--- a/faq/blockstorage.mdx
+++ b/pages/block-storage/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Block Storage FAQ
description: Explore Scaleway Block Storage with our comprehensive FAQ covering performance, persistence, and more. Learn how Block Storage compares to Local Storage and its compatibility with Scaleway resources.
content:
- h1: Block Storage
+ h1: Block Storage FAQ
dates:
validation: 2025-03-03
category: storage
diff --git a/faq/cockpit.mdx b/pages/cockpit/faq.mdx
similarity index 99%
rename from faq/cockpit.mdx
rename to pages/cockpit/faq.mdx
index fc1c6b1deb..d492e19f15 100644
--- a/faq/cockpit.mdx
+++ b/pages/cockpit/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Cockpit FAQ
description: Discover Scaleway's Cockpit
content:
- h1: Cockpit
+ h1: Cockpit FAQ
dates:
validation: 2024-11-25
category: observability
diff --git a/faq/containerregistry.mdx b/pages/container-registry/faq.mdx
similarity index 98%
rename from faq/containerregistry.mdx
rename to pages/container-registry/faq.mdx
index 00cdacd7ae..e591df7cc4 100644
--- a/faq/containerregistry.mdx
+++ b/pages/container-registry/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Container Registry FAQ
description: Discover Scaleway Container Registry.
content:
- h1: Container Registry
+ h1: Container Registry FAQ
dates:
validation: 2025-02-11
category: containers
diff --git a/faq/data-lab.mdx b/pages/data-lab/faq.mdx
similarity index 99%
rename from faq/data-lab.mdx
rename to pages/data-lab/faq.mdx
index deed008c88..509b66bb48 100644
--- a/faq/data-lab.mdx
+++ b/pages/data-lab/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Distributed Data Lab FAQ
description: Discover Scaleway Distributed Data Lab powered by Apache Spark, and how to use it.
content:
- h1: Distributed Data Lab
+ h1: Distributed Data Lab FAQ
dates:
validation: 2025-02-18
category: managed-services
diff --git a/faq/dedibox-in-scaleway-console.mdx b/pages/dedibox-scaleway/faq.mdx
similarity index 99%
rename from faq/dedibox-in-scaleway-console.mdx
rename to pages/dedibox-scaleway/faq.mdx
index 47e9aa4cd2..e991dbfb7a 100644
--- a/faq/dedibox-in-scaleway-console.mdx
+++ b/pages/dedibox-scaleway/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Dedibox in the Scaleway console FAQ
description: Discover how to link your Dedibox servers to your Scaleway account.
content:
- h1: Dedibox in the Scaleway console
+ h1: Dedibox in the Scaleway console FAQ
dates:
validation: 2024-12-19
category: bare-metal
diff --git a/pages/dedibox-vps/faq.mdx b/pages/dedibox-vps/faq.mdx
new file mode 100644
index 0000000000..0942a3ae24
--- /dev/null
+++ b/pages/dedibox-vps/faq.mdx
@@ -0,0 +1,85 @@
+---
+meta:
+ title: Dedibox VPS FAQ
+ description: Discover Scaleway Dedibox VPS (Virtual Private Servers).
+content:
+ h1: Dedibox VPS FAQ
+dates:
+ validation: 2025-03-18
+category: bare-metal
+---
+
+## What is a Dedibox VPS?
+A Dedibox VPS (Virtual Private Servers) is a virtualized server that provides users with the power and flexibility of a dedicated server within a shared hosting environment, offering full control at a fraction of the cost.
+
+## How does a Dedibox VPS work?
+A Dedibox VPS works by partitioning a physical server into multiple isolated virtual environments, each functioning as an independent server with its own resources and configurations.
+
+## What are the benefits of using a Dedibox VPS?
+* Enhanced reliability and performance compared to traditional shared hosting environments.
+* Full root access and control over server configurations to tailor your environment to your needs.
+* Each Dedibox VPS is an isolated environment for enhanced protection of your data and applications.
+
+## Who should use a Dedibox VPS?
+Dedibox VPS are suitable for individuals, businesses, and developers seeking greater control, customization, and performance than traditional shared hosting can provide.
+They are ideal for hosting websites, web applications, development environments, and more.
+
+## What ranges of Dedibox VPS are available?
+Currently, we offer two ranges of Dedibox VPS:
+ * **Dedibox VPS START**: Ideal for smaller projects and development, offering 1 to 16 vCores, 1 to 32 GB RAM, and SATA SSD storage ranging from 10 GB to 320 GB.
+ * **Dedibox VPS PRO**: Designed for production workloads, with 1 to 16 vCores, 1 to 16 GB RAM, and NVMe storage ranging from 20 GB to 640 GB.
+
+## What are the available locations for Dedibox VPS?
+Dedibox VPS are available in 60+ different locations worldwide, allowing you to deploy a Dedibox VPS as close as geographically possible to your user base.
+
+## What operating systems can I run on a Dedibox VPS?
+We support various Linux distributions such as Ubuntu, CentOS, and Debian, providing flexibility for your specific requirements.
+
+## How do I manage my Dedibox VPS?
+You can manage your Dedibox VPS from the Dedibox console for administrative tasks such as restarting or reinstalling. For advanced users who prefer command-line interaction, you have full access as the root user via SSH.
+
+## Is my Dedibox VPS compatible with the Dedibox ecosystem?
+No, a Dedibox VPS is a standalone product and not compatible with the Dedibox ecosystem (RPN, Failovers IPs, Dedibackup, RPN-SAN, etc.).
+
+## Does my Dedibox VPS use shared resources or dedicated resources?
+Dedibox VPS provide an isolated environment in which you can access shared resources of the host system.
+
+## Does my Dedibox VPS come with unlimited traffic?
+Yes, but the bandwidth will be throttled beyond a certain amount of traffic (fair use).
+The amount of unthrottled bandwidth included with the VPS depends on the server configuration.
+
+* DEDIBOX VPS START
+| Product | Bandwidth (Mbps) | Fair use traffic (TB) | Throttle Mbps |
+|-------------------------|---------------------|------------------|-------------------|
+| VPS-START-XS | 100 | 1 TB | 2 |
+| VPS-START-S | 150 | 2 TB | 2 |
+| VPS-START-M | 200 | 3 TB | 5 |
+| VPS-START-L | 300 | 4 TB | 5 |
+| VPS-START-XL | 500 | 6 TB | 10 |
+| VPS-START-XXL | 750 | 8 TB | 10 |
+
+* DEDIBOX VPS PRO
+| Product | Bandwidth (Mbps) | Fair use traffic (TB) | Throttle Mbps |
+|-------------------------|---------------------|------------------|-------------------|
+| VPS-PRO-XS | 200 | 3 TB | 10 |
+| VPS-PRO-S | 300 | 4 TB | 10 |
+| VPS-PRO-M | 400 | 5 TB | 10 |
+| VPS-PRO-L | 600 | 10 TB | 10 |
+| VPS-PRO-XL | 800 | 15 TB | 10 |
+| VPS-PRO-XXL | 1000 | 20 TB | 10 |
+
+
+## What happens when I exceed my fair-use traffic?
+Your monthly fair-use traffic allowance includes all incoming and outgoing data. Each plan comes with a specified monthly data allocation.
+If you exceed this limit, your connection speed will be reduced for the remainder of the billing cycle, in accordance with your plan's terms.
+The speed of your connection will return to normal at the start of the next billing cycle when your data allocation resets.
+
+## How can I send email from my Dedibox VPS?
+For security reasons the SMTP ports of your Dedibox VPS are blocked and it is not possible to send email from your virtual machine.
+
+## How secure is a Dedibox VPS?
+Each Dedibox VPS is isolated from other virtual servers on the same host, ensuring security. However, best security practices, including regular updates, strong passwords, and firewall configurations, are essential to enhance security further.
+
+## Are IP addresses for Dedibox VPS assigned statically?
+IP addresses for Dedibox VPS are generally assigned statically. However, in rare cases, such as maintenance or replacement of a faulty host node, we may perform IP migrations, which can result in a change of IP address.
+You can find your updated IP address in the Dedibox console. Please note that we do not currently notify users of such changes. You can contact our [support team](https://console.online.net/en/assistance/ticket) if you experience any issues.
\ No newline at end of file
diff --git a/pages/dedibox/faq.mdx b/pages/dedibox/faq.mdx
new file mode 100644
index 0000000000..88d88d8aa4
--- /dev/null
+++ b/pages/dedibox/faq.mdx
@@ -0,0 +1,79 @@
+---
+meta:
+ title: Dedibox FAQ
+ description: Discover Scaleway Dedibox dedicated servers.
+content:
+ h1: Dedibox FAQ
+dates:
+ validation: 2025-03-03
+category: bare-metal
+productIcon: DediboxProductIcon
+---
+
+## Which dedicated server should I choose?
+We offer five ranges of Dedibox servers: **Start**, **Pro**, **Core**, **Store**, and **GPU**. Check the [Dedibox website](https://www.scaleway.com/en/dedibox/) to find detailed information on their specifications and discover the one that best fits your needs.
+
+## How long does it take to deliver my dedicated server?
+The delivery of Dedibox dedicated servers is ultra-fast: 2 minutes on average. Next, choose your operating system in our library or install your ISO image directly. Any configuration displayed on our website is available in stock for instant delivery.
+
+## Where are the Dedibox dedicated servers hosted?
+All Dedibox servers and associated services are hosted in our Paris & Amsterdam data centers. We also have a Warsaw data center.
+
+## Is my data secure?
+Scaleway does not have access to your data; however, you are responsible for your backups and the redundancy systems to be put in place to ensure continuity of service even in the event of hardware failure.
+
+## I need help, who can I talk to?
+When choosing your servers for your use case, you can contact our solution advisors [here](https://www.scaleway.com/en/contact/). For technical assistance on the configuration and use of your servers, our experts are at your disposal.
+
+## What is your policy regarding IP addresses?
+Public IPv4 addresses have become a rare and expensive resource. Each dedicated server is provided with a public IPv4 address at no extra cost. Additional addresses are available for an additional charge with the “IP Failover” option.
+
+## How is the price of my server calculated?
+Our prices are updated daily based on demand, available stocks, and component and energy market prices. Some components, such as RAM memory and SSD disks, have high volatility. Do not worry, the price at the time of order is guaranteed for the first 12 months of your subscription.
+
+## How long is my server contract?
+Your server operates on a monthly contract, with the billing cycle running from the first to the last day of each month. When placing an order, you will be billed pro rata for the current month, unless you pay via SEPA direct debit. In that case, your first invoice will be issued during your first complete month and include both the pro rata amount for the current month and the full amount for the following month.
+
+ If you chose a commitment period during server creation, your contract will have a fixed duration of 12 or 36 months, depending on your selected option.
+
+
+## What are Dedibox commitment plans?
+A commitment plan allows you to commit to keeping your Dedibox for a period of 12 or 36 months. By choosing a commitment period, you benefit from lower monthly rent for your server and free setup, depending on the plan you choose.
+
+## Can I benefit from a commitment plan on a server I'm already renting?
+No, commitment plans are available only for new subscriptions.
+
+## Will my server options also benefit from the discount?
+No, the discount applies only to the Dedibox server.
+
+## Is there an automatic renewal of the commitment?
+Yes, by default, your commitment is renewed automatically at the end of the commitment period. You can disable the automatic renewal in your server's options.
+
+## At the end of the commitment, what will the price for my Dedibox be?
+At the end of the commitment, you will pay the standard price at the time of the subscription. Your commitment discount will no longer apply.
+
+## Can I terminate a Dedibox during the commitment period?
+You can request termination at any time, but it will only be effective after the end of the commitment period. You will retain access to your server until the commitment period ends.
+
+## Can I change the commitment period?
+No, the commitment period cannot be changed after the subscription.
+
+## Are there commitment plans for Elastic Metal or Dedibox VPS?
+No, commitment plans are only available for eligible Dedibox dedicated servers.
+
+## How much does a Windows Server license cost?
+
+Windows Server 2019 and 2022 licenses are billed monthly (no prorating) based on the following factors:
+- Number of physical CPUs
+- Number of cores per CPU
+- Operating System version: Standard or Datacenter
+
+**Important:**
+Starting **February 1, 2025**, the price of Windows licenses for new and existing Dedibox customers will increase due to a price adjustment from Microsoft.
+
+Below is a comparison of the current and updated pricing for Windows licenses on Dedibox servers:
+
+| **License Type** | **Current Price per Core** | **New Price per Core (Feb 1, 2025)** |
+|----------------------------|----------------------------|--------------------------------------|
+| Windows Server Standard | €2.75 /month | €3.15 /month |
+| Windows Server Datacenter | €17.88 /month | €21.00 /month |
diff --git a/faq/domains-and-dns.mdx b/pages/domains-and-dns/faq.mdx
similarity index 99%
rename from faq/domains-and-dns.mdx
rename to pages/domains-and-dns/faq.mdx
index 4116116c3d..461bda015a 100644
--- a/faq/domains-and-dns.mdx
+++ b/pages/domains-and-dns/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Domains and DNS FAQ
description: From understanding DNS features to managing domain ownership, explore everything you need to know about domains and DNS zones with Domains and DNS.
content:
- h1: Domains and DNS
+ h1: Domains and DNS FAQ
tags: dns domain transfer extension
dates:
validation: 2024-12-19
diff --git a/faq/edge-services.mdx b/pages/edge-services/faq.mdx
similarity index 99%
rename from faq/edge-services.mdx
rename to pages/edge-services/faq.mdx
index 1cd854137b..47e2804296 100644
--- a/faq/edge-services.mdx
+++ b/pages/edge-services/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Edge Services FAQ
description: Get answers to the most frequently asked questions about Scaleway Edge Services. Learn about compatible products, billing, key features, and more.
content:
- h1: Edge Services
+ h1: Edge Services FAQ
dates:
validation: 2025-03-03
category: network
diff --git a/faq/elastic-metal.mdx b/pages/elastic-metal/faq.mdx
similarity index 99%
rename from faq/elastic-metal.mdx
rename to pages/elastic-metal/faq.mdx
index 425b3d9013..0fcbf43bdf 100644
--- a/faq/elastic-metal.mdx
+++ b/pages/elastic-metal/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Elastic Metal FAQ
description: Explore Scaleway Elastic Metal servers, pioneering 100% cloud bare metal solutions. Learn about billing, server ranges, installation guides, and more.
content:
- h1: Elastic Metal
+ h1: Elastic Metal FAQ
hero: assets/elasticmetal.webp
dates:
validation: 2024-12-19
diff --git a/faq/environmental-footprint.mdx b/pages/environmental-footprint/faq.mdx
similarity index 98%
rename from faq/environmental-footprint.mdx
rename to pages/environmental-footprint/faq.mdx
index ba1fe07ad3..f4d6ddc7ad 100644
--- a/faq/environmental-footprint.mdx
+++ b/pages/environmental-footprint/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Environmental Footprint FAQ
description: Get answers to the most frequently asked questions about Scaleway Environmental Footprint calculator.
content:
- h1: Environmental Footprint
+ h1: Environmental Footprint FAQ
dates:
validation: 2025-01-29
category: environmental-footprint
diff --git a/pages/faq/index.mdx b/pages/faq/index.mdx
new file mode 100644
index 0000000000..0abc9fd972
--- /dev/null
+++ b/pages/faq/index.mdx
@@ -0,0 +1,236 @@
+---
+meta:
+ title: Frequently Asked Questions
+ description: Select from the following list of products and browse through the FAQ to find answers to commonly asked questions.
+content:
+ paragraph: Select from the following list of products and browse through the FAQ to find answers to commonly asked questions.
+---
+
+
+
+## Browse FAQ pages by product
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
diff --git a/faq/generative-apis.mdx b/pages/generative-apis/faq.mdx
similarity index 99%
rename from faq/generative-apis.mdx
rename to pages/generative-apis/faq.mdx
index c24f8ff94f..154d6753fa 100644
--- a/faq/generative-apis.mdx
+++ b/pages/generative-apis/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Generative APIs FAQ
description: Get answers to the most frequently asked questions about Scaleway Generative APIs.
content:
- h1: Generative APIs
+ h1: Generative APIs FAQ
dates:
validation: 2025-02-12
category: ai-data
diff --git a/faq/iam.mdx b/pages/iam/faq.mdx
similarity index 98%
rename from faq/iam.mdx
rename to pages/iam/faq.mdx
index 1ac9f59bf7..62666ff8fc 100644
--- a/faq/iam.mdx
+++ b/pages/iam/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Identity and Access Management FAQ
description: Discover Scaleway's Identity and Access Management system.
content:
- h1: Identity and Access Management
+ h1: Identity and Access Management FAQ
dates:
validation: 2024-09-24
category: identity-and-access-management
diff --git a/faq/instances.mdx b/pages/instances/faq.mdx
similarity index 99%
rename from faq/instances.mdx
rename to pages/instances/faq.mdx
index 1c88aa53be..f472222a5c 100644
--- a/faq/instances.mdx
+++ b/pages/instances/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Instances FAQ
description: Discover Scaleway Instances and learn the difference between images and snapshots.
content:
- h1: Instances
+ h1: Instances FAQ
tags: instances, pricing, scaleway
dates:
validation: 2024-09-16
diff --git a/faq/iothub.mdx b/pages/iot-hub/faq.mdx
similarity index 99%
rename from faq/iothub.mdx
rename to pages/iot-hub/faq.mdx
index b1c4e5ee79..9232a4cb52 100644
--- a/faq/iothub.mdx
+++ b/pages/iot-hub/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: IoT Hub FAQ
description: Discover IoT Hub.
content:
- h1: IoT Hub
+ h1: IoT Hub FAQ
dates:
validation: 2024-09-19
category: managed-services
diff --git a/faq/ipam.mdx b/pages/ipam/faq.mdx
similarity index 99%
rename from faq/ipam.mdx
rename to pages/ipam/faq.mdx
index a16f44a0c1..11c8c14410 100644
--- a/faq/ipam.mdx
+++ b/pages/ipam/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: IPAM
description: Discover Scaleway IPAM.
content:
- h1: IPAM
+ h1: IPAM FAQ
dates:
validation: 2025-03-17
category: network
diff --git a/faq/key-manager.mdx b/pages/key-manager/faq.mdx
similarity index 98%
rename from faq/key-manager.mdx
rename to pages/key-manager/faq.mdx
index 2f07b96fa6..bf6baea115 100644
--- a/faq/key-manager.mdx
+++ b/pages/key-manager/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Key Manager FAQ
description: Explore Scaleway Key Manager with our comprehensive FAQ covering security, key types, and more.
content:
- h1: Key Manager
+ h1: Key Manager FAQ
dates:
validation: 2025-02-06
category: identity-and-access-management
diff --git a/faq/kubernetes.mdx b/pages/kubernetes/faq.mdx
similarity index 99%
rename from faq/kubernetes.mdx
rename to pages/kubernetes/faq.mdx
index d487230db6..d03736c71d 100644
--- a/faq/kubernetes.mdx
+++ b/pages/kubernetes/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Kubernetes FAQ
description: Discover Scaleway Kubernetes Kapsule and Kosmos - a managed Kubernetes service.
content:
- h1: Kubernetes
+ h1: Kubernetes FAQ
dates:
validation: 2024-09-16
category: containers
diff --git a/faq/loadbalancer.mdx b/pages/load-balancer/faq.mdx
similarity index 99%
rename from faq/loadbalancer.mdx
rename to pages/load-balancer/faq.mdx
index c48dcabeed..145a056f0c 100644
--- a/faq/loadbalancer.mdx
+++ b/pages/load-balancer/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Load Balancer FAQ
description: Discover Scaleway Load Balancer and find the answers to all your questions about flexible IP addresses, IPv6, multi-cloud offers and more.
content:
- h1: Load Balancer
+ h1: Load Balancer FAQ
dates:
validation: 2024-09-25
category: network
diff --git a/faq/databases-for-postgresql-and-mysql.mdx b/pages/managed-databases-for-postgresql-and-mysql/faq.mdx
similarity index 99%
rename from faq/databases-for-postgresql-and-mysql.mdx
rename to pages/managed-databases-for-postgresql-and-mysql/faq.mdx
index 7cc22eef42..2ecc52c2e9 100644
--- a/faq/databases-for-postgresql-and-mysql.mdx
+++ b/pages/managed-databases-for-postgresql-and-mysql/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Managed Database for PostgreSQL and MySQL FAQ
description: Discover Scaleway Managed Databases and how to access them for PostgreSQL and MySQL.
content:
- h1: Managed Database for PostgreSQL and MySQL
+ h1: Managed Database for PostgreSQL and MySQL FAQ
dates:
validation: 2025-01-29
category: managed-databases
diff --git a/faq/assets/scaleway-endpoints-redis.webp b/pages/managed-databases-for-redis/assets/scaleway-endpoints-redis.webp
similarity index 100%
rename from faq/assets/scaleway-endpoints-redis.webp
rename to pages/managed-databases-for-redis/assets/scaleway-endpoints-redis.webp
diff --git a/faq/assets/scaleway-redis-cluster.webp b/pages/managed-databases-for-redis/assets/scaleway-redis-cluster.webp
similarity index 100%
rename from faq/assets/scaleway-redis-cluster.webp
rename to pages/managed-databases-for-redis/assets/scaleway-redis-cluster.webp
diff --git a/faq/assets/scaleway-redis-node-types.webp b/pages/managed-databases-for-redis/assets/scaleway-redis-node-types.webp
similarity index 100%
rename from faq/assets/scaleway-redis-node-types.webp
rename to pages/managed-databases-for-redis/assets/scaleway-redis-node-types.webp
diff --git a/faq/assets/scaleway-redis-standalone.webp b/pages/managed-databases-for-redis/assets/scaleway-redis-standalone.webp
similarity index 100%
rename from faq/assets/scaleway-redis-standalone.webp
rename to pages/managed-databases-for-redis/assets/scaleway-redis-standalone.webp
diff --git a/faq/assets/scaleway-schema-redis.webp b/pages/managed-databases-for-redis/assets/scaleway-schema-redis.webp
similarity index 100%
rename from faq/assets/scaleway-schema-redis.webp
rename to pages/managed-databases-for-redis/assets/scaleway-schema-redis.webp
diff --git a/faq/databases-for-redis.mdx b/pages/managed-databases-for-redis/faq.mdx
similarity index 99%
rename from faq/databases-for-redis.mdx
rename to pages/managed-databases-for-redis/faq.mdx
index a173722fda..a056fb113d 100644
--- a/faq/databases-for-redis.mdx
+++ b/pages/managed-databases-for-redis/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Managed Database for Redis™ FAQ
description: Discover Scaleway Managed Databases and how to access it for Redis™.
content:
- h1: Managed Database for Redis™
+ h1: Managed Database for Redis™ FAQ
dates:
validation: 2025-02-11
category: managed-databases
diff --git a/faq/managed-inference.mdx b/pages/managed-inference/faq.mdx
similarity index 99%
rename from faq/managed-inference.mdx
rename to pages/managed-inference/faq.mdx
index 03594e72ba..c57618208b 100644
--- a/faq/managed-inference.mdx
+++ b/pages/managed-inference/faq.mdx
@@ -4,7 +4,7 @@ meta:
title: Managed Inference FAQ
description: Get answers to the most frequently asked questions about Scaleway Managed Inference.
content:
- h1: Managed Inference
+ h1: Managed Inference FAQ
dates:
validation: 2025-02-12
category: ai-data
diff --git a/faq/messaging-and-queuing.mdx b/pages/messaging/faq.mdx
similarity index 98%
rename from faq/messaging-and-queuing.mdx
rename to pages/messaging/faq.mdx
index ac227136be..29fdf41f40 100644
--- a/faq/messaging-and-queuing.mdx
+++ b/pages/messaging/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: NATS, Queues, and Topics and Events FAQ
description: Discover Scaleway NATS, Queues, and Topics and Events, and get answers to common questions about the different protocols available, compatibility with various services, and billing.
content:
- h1: Messaging and Queuing
+ h1: Messaging and Queuing FAQ
dates:
validation: 2024-12-04
category: serverless
diff --git a/faq/objectstorage.mdx b/pages/object-storage/faq.mdx
similarity index 99%
rename from faq/objectstorage.mdx
rename to pages/object-storage/faq.mdx
index 111cecaff8..6b83704077 100644
--- a/faq/objectstorage.mdx
+++ b/pages/object-storage/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Object Storage FAQ
description: Discover Scaleway Object Storage.
content:
- h1: Object Storage
+ h1: Object Storage FAQ
tags: storage cdn object-storage
dates:
validation: 2024-09-23
diff --git a/faq/public-gateways.mdx b/pages/public-gateways/faq.mdx
similarity index 99%
rename from faq/public-gateways.mdx
rename to pages/public-gateways/faq.mdx
index d426af6ecc..abeea7d42d 100644
--- a/faq/public-gateways.mdx
+++ b/pages/public-gateways/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Public Gateways FAQ
description: Discover Scaleway Public Gateways and get answers to all your questions about IP addressing, bandwidth, regionalization and more.
content:
- h1: Public Gateways
+ h1: Public Gateways FAQ
dates:
validation: 2024-09-25
category: network
diff --git a/faq/secret-manager.mdx b/pages/secret-manager/faq.mdx
similarity index 99%
rename from faq/secret-manager.mdx
rename to pages/secret-manager/faq.mdx
index eb958957a7..38f2e522f6 100644
--- a/faq/secret-manager.mdx
+++ b/pages/secret-manager/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Secret Manager FAQ
description: Explore Scaleway Secret Manager with our comprehensive FAQ covering security, secret types, and more.
content:
- h1: Secret Manager
+ h1: Secret Manager FAQ
dates:
validation: 2024-09-23
category: identity-and-access-management
diff --git a/faq/assets/scaleway-caas-billing-1.webp b/pages/serverless-containers/assets/scaleway-caas-billing-1.webp
similarity index 100%
rename from faq/assets/scaleway-caas-billing-1.webp
rename to pages/serverless-containers/assets/scaleway-caas-billing-1.webp
diff --git a/faq/assets/scaleway-caas-billing-2.webp b/pages/serverless-containers/assets/scaleway-caas-billing-2.webp
similarity index 100%
rename from faq/assets/scaleway-caas-billing-2.webp
rename to pages/serverless-containers/assets/scaleway-caas-billing-2.webp
diff --git a/faq/serverless-containers.mdx b/pages/serverless-containers/faq.mdx
similarity index 99%
rename from faq/serverless-containers.mdx
rename to pages/serverless-containers/faq.mdx
index 33b885af57..35ecbd1e9e 100644
--- a/faq/serverless-containers.mdx
+++ b/pages/serverless-containers/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Serverless Containers FAQ
description: Discover Serverless Containers and Serverless architecture.
content:
- h1: Serverless Containers
+ h1: Serverless Containers FAQ
dates:
validation: 2024-09-24
category: serverless
diff --git a/faq/serverless-functions.mdx b/pages/serverless-functions/faq.mdx
similarity index 99%
rename from faq/serverless-functions.mdx
rename to pages/serverless-functions/faq.mdx
index 724883638c..2baea373e1 100644
--- a/faq/serverless-functions.mdx
+++ b/pages/serverless-functions/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Serverless Functions FAQ
description: Discover Serverless Functions and Serverless architecture.
content:
- h1: Serverless Functions
+ h1: Serverless Functions FAQ
dates:
validation: 2024-10-03
category: serverless
diff --git a/faq/serverless-jobs.mdx b/pages/serverless-jobs/faq.mdx
similarity index 99%
rename from faq/serverless-jobs.mdx
rename to pages/serverless-jobs/faq.mdx
index 7b8d7795e2..48b65d3f58 100644
--- a/faq/serverless-jobs.mdx
+++ b/pages/serverless-jobs/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Serverless Jobs FAQ
description: Discover Scaleway's Serverless Jobs
content:
- h1: Serverless Jobs
+ h1: Serverless Jobs FAQ
dates:
validation: 2024-10-03
category: serverless
diff --git a/faq/serverless-sql-databases.mdx b/pages/serverless-sql-databases/faq.mdx
similarity index 99%
rename from faq/serverless-sql-databases.mdx
rename to pages/serverless-sql-databases/faq.mdx
index b58f70b129..0a1c6d2793 100644
--- a/faq/serverless-sql-databases.mdx
+++ b/pages/serverless-sql-databases/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Serverless SQL Databases FAQ
description: Discover Scaleway's Serverless SQL Databases
content:
- h1: Serverless SQL Databases
+ h1: Serverless SQL Databases FAQ
dates:
validation: 2024-10-10
category: serverless
diff --git a/faq/transactional-email.mdx b/pages/transactional-email/faq.mdx
similarity index 99%
rename from faq/transactional-email.mdx
rename to pages/transactional-email/faq.mdx
index 16769de0b5..223b2e2308 100644
--- a/faq/transactional-email.mdx
+++ b/pages/transactional-email/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: Transactional Email FAQ
description: Discover Scaleway's Transactional Email
content:
- h1: Transactional Email
+ h1: Transactional Email FAQ
paragraph: Discover Scaleway's Transactional Email
dates:
validation: 2024-10-01
diff --git a/faq/vpc.mdx b/pages/vpc/faq.mdx
similarity index 60%
rename from faq/vpc.mdx
rename to pages/vpc/faq.mdx
index aba83479b5..aba261e330 100644
--- a/faq/vpc.mdx
+++ b/pages/vpc/faq.mdx
@@ -3,7 +3,7 @@ meta:
title: VPC FAQ
description: Discover Scaleway VPC and Private Networks.
content:
- h1: VPC
+ h1: VPC FAQ
dates:
validation: 2024-12-16
category: network
@@ -76,4 +76,51 @@ Nonetheless, you can also reserve specific IPs from a Private Network's CIDR blo
### How can I attach my VMs on a Proxmox cluster on Elastic Metal to a Private Network?
-We recommend that you use our IPAM product for this purpose. See [how to reserve a private IP address with an attached MAC address](/ipam/how-to/reserve-ip/#how-to-reserve-a-private-ip-address-with-an-attached-mac-address).
\ No newline at end of file
+We recommend that you use our IPAM product for this purpose. See [how to reserve a private IP address with an attached MAC address](/ipam/how-to/reserve-ip/#how-to-reserve-a-private-ip-address-with-an-attached-mac-address).
+
+## Private Networks
+
+### What are Private Networks?
+
+Private Networks are a managed cloud service allowing you to create layer 2 ethernet-switched domains.
+
+These domains can also be called virtual LAN (VLAN). They are virtual but completely private local networks that securely connect your Scaleway resources without necessarily exposing them publicly. Scaleway resources including Instances, Elastic Metal servers, Load Balancers, and Databases are all compatible with Private Networks.
+
+### What's the difference between Private Networks and VPC?
+
+Scaleway VPC offers layer 3 network isolation, while layer 2 Private Networks are created inside a given VPC. See the VPC FAQ for [more information](/faq/vpc/).
+
+### Can I connect multiple Private Networks to the same Scaleway resource?
+
+Yes, you can configure multiple Private Networks on the same Scaleway resource. For example, you can connect up to 8 Private Networks to the same Instance. A virtual network interface is created for each Private Network the Instance is attached to. For Elastic Metal, some additional configuration is required: check out our documentation on [configuring the network interface](/elastic-metal/how-to/use-private-networks/#how-to-configure-the-network-interface-on-your-elastic-metal-server-for-private-networks).
+
+You can configure:
+- Up to 8 Private Networks per Scaleway resource
+- Up to 255 Private Networks per Organization
+- Up to 512 Scaleway resources per Private Network
+
+### Do I have to restart a Scaleway resource after adding Private Networks?
+
+No, Private Network interfaces will appear on your resources without any reboot.
+
+### Does Private Network support IPv6?
+
+Yes, when you create a Private Network both an IPv4 and an IPv6 CIDR block are defined. The IPv6 CIDR block is defined automatically and "invisibly" by default at the time of creating the Private Network. It cannot be modified either at the time of creation, or afterward.
+
+It is a `/64 block`, guaranteed to be unique within the VPC and not overlapping with any of your other Private Networks. Resources that support private IPv6 addressing, e.g. Instances, can then acquire an IPv6 address when they join the Private Network.
+
+### Do resources in a Private Network require a public IPv4 address?
+
+No, they do not require a public IPv4 address.
+
+### Can resources in a Private Network access the internet without a public IPv4 address?
+
+Yes. You can attach a [Public Gateway](/public-gateways/how-to/create-a-public-gateway/) to your Private Network to provide internet access to your Instances, Elastic Metal servers, and other attached Scaleway resources.
+
+### Do non-IP protocols work over Private Networks?
+
+Technically, any ethernet payload should work over Private Networks. However, only IPv4 and IPv6 are officially supported. If you have real use cases for other protocols, let us know by reaching us on the [Scaleway Community Slack](https://scaleway-community.slack.com/).
+
+### Do Private Networks support IP autoconfiguration?
+
+Yes, DHCP is an inbuilt function of Private Networks and provides IP autoconfiguration for your attached resources. Alternatively, you can use Scaleway IPAM to [reserve specific IP addresses](/ipam/how-to/reserve-ip/) on a Private Network and use these to attach resources.
\ No newline at end of file