From 026b78a1636451a1590da4061a2d44471357aa62 Mon Sep 17 00:00:00 2001 From: ldecarvalho-doc <82805470+ldecarvalho-doc@users.noreply.github.com> Date: Wed, 29 Oct 2025 11:34:35 +0100 Subject: [PATCH 1/4] fix(bil): cc --- .../understanding-contractual-commitments.mdx | 59 +++++++++++++++++++ pages/billing/menu.ts | 4 ++ 2 files changed, 63 insertions(+) create mode 100644 pages/billing/additional-content/understanding-contractual-commitments.mdx diff --git a/pages/billing/additional-content/understanding-contractual-commitments.mdx b/pages/billing/additional-content/understanding-contractual-commitments.mdx new file mode 100644 index 0000000000..438dead2d9 --- /dev/null +++ b/pages/billing/additional-content/understanding-contractual-commitments.mdx @@ -0,0 +1,59 @@ +--- +title: Understanding contractual commitments with Scaleway +description: This page explains how Scaleway contractual commitments work. +tags: billing invoice payment savings plans +dates: + validation: 2028-10-28 + posted: 2028-10-28 +--- + +Contractual commitments are custom agreements between Scaleway and Scaleway Organizations that define specific terms for usage, discounts, and financial commitments over a defined period. + +## How do Scaleway contractual commitments work? + +Contractual commitments can define and apply tailored pricing models, including volume-based discounts, product-specific incentives, and minimum spend requirements. + +When you sign a contractual commitment, the contract information, such as specific terms, including discounts, duration, and scope, are detailed in the contract you signed. The information is entered into the Scaleway system, ensuring that your contractual discounts are applied automatically and are clearly detailed in your invoices for the next month. + + +### Eligibility and Quotas + +These contracts are not available via self-service. If you have an active contractual commitment with Scaleway, you will see its monthly billing details in your invoice. + +You can [reach out to our Sales teams](https://www.scaleway.com/en/contact-sales/) to learn more about contractual commitments. + +### Scope + +The scope of coverage is fully customizable and defined in your contract. The products to which discounts will apply and for how long are defined between your Organization and Scaleway upon contract negotiation. + +### Commitment amount and duration + +These are highly customizable and can vary by: + +- Monthly or cumulative minimum spend. +- Tiered commitments (e.g., increasing discounts at higher thresholds). +- Multiple "steps" or phases within the same contract (e.g., different discounts per quarter). + +### Discounts + +Contractual commitment discounts are applied automatically to the eligible services. + +At Scaleway, contractual commitment discounts are applied according to the following principles. + + - Discounts are applied automatically to eligible services, within the scopes defined in the contract. + - They can be either percentage-based (rate) or fixed-value (value). + - If the committed amount is not reached, penalties may apply — and any agreed discounts will also apply to those penalties, but only if the product scope matches. + +### Cancellation + +Cancellation terms are strictly defined in your signed contract. Keep in mind that: + - Early contract termination may result in penalties or full payment of the remaining commitment. + - We advise you to directly contact the Scaleway account manager in charge of your Organization when you have questions about the terms and conditions of your contract. for details. + +### Taxes and currency + +The net discount is applied before tax calculations, and any penalties are taxed under the same rules. Taxes are displayed on a dedicated section of the invoice, under the summary of your Projects' total consumption. + +Currently, we invoice all customers in euros (EUR). If your primary currency is different, our Payment Service Providers (PSPs) apply the prevailing exchange rate. + + diff --git a/pages/billing/menu.ts b/pages/billing/menu.ts index 3c950175e1..13a9ca5a16 100644 --- a/pages/billing/menu.ts +++ b/pages/billing/menu.ts @@ -82,6 +82,10 @@ export const billingMenu = { label: 'Understanding savings plans', slug: 'understanding-savings-plans', }, + { + label: 'Understanding contractual commitments', + slug: 'understanding-contractual-commitments', + } ], label: 'Additional Content', slug: 'additional-content', From e65d900a6453034457946eec837d861d55b6d0df Mon Sep 17 00:00:00 2001 From: ldecarvalho-doc <82805470+ldecarvalho-doc@users.noreply.github.com> Date: Thu, 30 Oct 2025 10:09:51 +0100 Subject: [PATCH 2/4] fix(bil): review ro MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Co-authored-by: Rowena Jones <36301604+RoRoJ@users.noreply.github.com> Co-authored-by: Néda <87707325+nerda-codes@users.noreply.github.com> --- .../understanding-contractual-commitments.mdx | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/pages/billing/additional-content/understanding-contractual-commitments.mdx b/pages/billing/additional-content/understanding-contractual-commitments.mdx index 438dead2d9..0fc851b233 100644 --- a/pages/billing/additional-content/understanding-contractual-commitments.mdx +++ b/pages/billing/additional-content/understanding-contractual-commitments.mdx @@ -13,7 +13,7 @@ Contractual commitments are custom agreements between Scaleway and Scaleway Orga Contractual commitments can define and apply tailored pricing models, including volume-based discounts, product-specific incentives, and minimum spend requirements. -When you sign a contractual commitment, the contract information, such as specific terms, including discounts, duration, and scope, are detailed in the contract you signed. The information is entered into the Scaleway system, ensuring that your contractual discounts are applied automatically and are clearly detailed in your invoices for the next month. +When you sign a contractual commitment, the contract information, such as specific terms, including discounts, duration, and scope, is detailed in the contract you signed. The information is entered into the Scaleway system, ensuring that your contractual discounts are applied automatically and are clearly detailed in your invoices for the next month. ### Eligibility and Quotas @@ -24,7 +24,7 @@ You can [reach out to our Sales teams](https://www.scaleway.com/en/contact-sales ### Scope -The scope of coverage is fully customizable and defined in your contract. The products to which discounts will apply and for how long are defined between your Organization and Scaleway upon contract negotiation. +The scope of coverage is fully customizable. The products to which discounts will apply and for how long are defined between your Organization and Scaleway upon contract negotiation. ### Commitment amount and duration @@ -42,13 +42,13 @@ At Scaleway, contractual commitment discounts are applied according to the follo - Discounts are applied automatically to eligible services, within the scopes defined in the contract. - They can be either percentage-based (rate) or fixed-value (value). - - If the committed amount is not reached, penalties may apply — and any agreed discounts will also apply to those penalties, but only if the product scope matches. + - If the committed amount is not reached, penalties may apply. Any agreed discounts will also apply to those penalties, but only if the product scope matches. ### Cancellation Cancellation terms are strictly defined in your signed contract. Keep in mind that: - Early contract termination may result in penalties or full payment of the remaining commitment. - - We advise you to directly contact the Scaleway account manager in charge of your Organization when you have questions about the terms and conditions of your contract. for details. + - We advise you to directly contact the Scaleway account manager in charge of your Organization when you have questions about the terms and conditions of your contract. ### Taxes and currency From 6c681852407bfa71f5e83ade35933c7aeab1a8de Mon Sep 17 00:00:00 2001 From: ldecarvalho-doc <82805470+ldecarvalho-doc@users.noreply.github.com> Date: Thu, 30 Oct 2025 10:17:11 +0100 Subject: [PATCH 3/4] fix(bil): review henry --- .../understanding-contractual-commitments.mdx | 9 +++++---- 1 file changed, 5 insertions(+), 4 deletions(-) diff --git a/pages/billing/additional-content/understanding-contractual-commitments.mdx b/pages/billing/additional-content/understanding-contractual-commitments.mdx index 0fc851b233..fba232ef1d 100644 --- a/pages/billing/additional-content/understanding-contractual-commitments.mdx +++ b/pages/billing/additional-content/understanding-contractual-commitments.mdx @@ -18,7 +18,7 @@ When you sign a contractual commitment, the contract information, such as specif ### Eligibility and Quotas -These contracts are not available via self-service. If you have an active contractual commitment with Scaleway, you will see its monthly billing details in your invoice. +These contracts can only be arranged by contacting a sales representative. They are not available through self-service. If you have an active contractual commitment with Scaleway, you will see its monthly billing details in your invoice. You can [reach out to our Sales teams](https://www.scaleway.com/en/contact-sales/) to learn more about contractual commitments. @@ -42,17 +42,18 @@ At Scaleway, contractual commitment discounts are applied according to the follo - Discounts are applied automatically to eligible services, within the scopes defined in the contract. - They can be either percentage-based (rate) or fixed-value (value). - - If the committed amount is not reached, penalties may apply. Any agreed discounts will also apply to those penalties, but only if the product scope matches. + - If you use less than you committed to, you will still be billed for the committed amount. + ### Cancellation Cancellation terms are strictly defined in your signed contract. Keep in mind that: - - Early contract termination may result in penalties or full payment of the remaining commitment. + - Early contract termination may result in the full payment of the remaining commitment. - We advise you to directly contact the Scaleway account manager in charge of your Organization when you have questions about the terms and conditions of your contract. ### Taxes and currency -The net discount is applied before tax calculations, and any penalties are taxed under the same rules. Taxes are displayed on a dedicated section of the invoice, under the summary of your Projects' total consumption. +The net discount is applied before tax calculations. Taxes are displayed on a dedicated section of the invoice, under the summary of your Projects' total consumption. Currently, we invoice all customers in euros (EUR). If your primary currency is different, our Payment Service Providers (PSPs) apply the prevailing exchange rate. From cbf855e7fbff3b0144029700b277115de8d3cdbd Mon Sep 17 00:00:00 2001 From: ldecarvalho-doc <82805470+ldecarvalho-doc@users.noreply.github.com> Date: Thu, 30 Oct 2025 10:26:26 +0100 Subject: [PATCH 4/4] fix(bil): remove menu --- pages/billing/menu.ts | 4 ---- 1 file changed, 4 deletions(-) diff --git a/pages/billing/menu.ts b/pages/billing/menu.ts index 13a9ca5a16..be644fec17 100644 --- a/pages/billing/menu.ts +++ b/pages/billing/menu.ts @@ -81,10 +81,6 @@ export const billingMenu = { { label: 'Understanding savings plans', slug: 'understanding-savings-plans', - }, - { - label: 'Understanding contractual commitments', - slug: 'understanding-contractual-commitments', } ], label: 'Additional Content',