Update issue templates

Author: scheb

.github/ISSUE_TEMPLATE/bug-report.md

@@ -15,7 +15,10 @@ Please check the troubleshooting guide first: https://github.com/scheb/two-facto
 **Symfony version**: x.y.z
 
 **Description**
-<!-- A clear and concise description of what the bug is. Please provide the content of your security.yaml. -->
+<!--
+A clear and concise description of what the bug is.
+Please provide the content of your security.yaml.
+-->
 
 **To Reproduce**
 <!--

.github/ISSUE_TEMPLATE/feature-request.md

@@ -7,4 +7,8 @@ assignees: ''
 
 ---
 
-<!-- A clear and concise description of the new feature. Why do you think it's a good idea to have this feature? Did you try alternative solutions and why didn't they work? If your feature changes existing behavior, please consider backwards compatibility. -->
+<!--
+A clear and concise description of the new feature. Why do you think it's a good idea to have this feature?
+Did you try alternative solutions and why didn't they work?
+If your feature changes existing behavior, please consider backwards compatibility.
+-->

.github/ISSUE_TEMPLATE/support-request.md

@@ -15,15 +15,10 @@ Please check the troubleshooting guide first: https://github.com/scheb/two-facto
 **Symfony version**: x.y.z
 
 **Description**
-<!-- A clear and concise description of what the bug is. If you used the troubleshooting guide, how far did you reach and what did you discover? Please provide the content of your security.yaml. -->
-
-**To Reproduce**
 <!--
-Steps to reproduce the behavior:
-1. Go to '...'
-2. Click on '....'
-3. Scroll down to '....'
-4. See error
+Please describe what you're trying to do and where you're getting stuck. Which approaches did you try out so far?
+If you used the troubleshooting guide, how far did you reach and what did you discover?
+Please provide the content of your security.yaml.
 -->
 
 **Additional Context**