[BUG] Neural amp Modeler chrashed in Ableton Live but standalone works fine

[renatelo]

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Description

i instaled neural amp modeler, Works fine as standalone but when open ableton live crashes with this message: “a serius program error has occurred live Will shut down after this message box is closed…”

To reproduce

Steps to reproduce the behavior:

1. I intalled NAM full install in the root: C:/programa files/common files/VST3
2. Open ableton live 10.1.7 and rescan the plugins
3. I open VST3-Steven Adkinson-NeuralAmpModeler
4. Crashes with message : a serius program error has occurred live Will shut down after this message box is closed…”
5. Ableton close

Expected behavior

I hope the NAM works fine as plugin inside Ableton

Screenshots

If applicable, add screenshots to help explain your problem.

Computer & other info

OS: WINDOWS 10
Plugin versión NAM 7.13
VST3
DAW: Ableton live 10.1.7
Sample rate : 44.1 kHz
Buffer size: 256 samples and/or 512 samples
Audio interface: focusrite

Additional context

Add any other context about the problem here.

[sdatkinson]

Can you please fill out the details the bug report template asks for?

[renatelo]

hi i've already fill the details the bug i hope you can help me thanks

[DomMcsweeney]

This is just a guess; but try updating Ableton Live to a more recent version and see if that fixes it.

Ableton Live only released support for VST3 in version 10, and so I suspect that back on those older Ableton Live versions there were VST3 related bugs that probably got fixed in later versions. I would recommend you update to a newer version of Ableton Live and see if that helps. Here's the changelog you can read about: https://www.ableton.com/en/release-notes/live-10/