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Troubleshoot updating payment methods (cloudflare#22682)
* Create troubleshoot-updating-payment-methods.mdx Documenting issues around adding/updating payment methods * Update create-billing-profile.mdx Referencing new document in context * Update update-billing-info.mdx Referring to the new article in context * Created partial and updated note * Deleted in favor of note in new partial file --------- Co-authored-by: Denise Pena <[email protected]> Co-authored-by: Denise Peña <[email protected]>
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src/content/docs/billing/create-billing-profile.mdx

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import { Render } from "~/components";
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## Add a primary payment method
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A primary payment method is required to process payment for Cloudflare products and services. We value your confidentiality and privacy - Cloudflare does not have access to your bank, credit card, pin, or PayPal account password details.
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Optionally, add a backup payment method to use if the primary payment method fails.
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<Render file="two-payment-methods" />
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1. Log in to the [Cloudflare dashboard](https://dash.cloudflare.com).
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2. Go to **Manage account** > **Billing**.
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3. Select **Payment**.
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:::note
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US banks do not participate in International Bank Account Numbers (IBAN).
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src/content/docs/billing/update-billing-info.mdx

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To avoid potential disruptions in your Cloudflare services, make sure your billing information is current and accurate.
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If Cloudflare is unable to process your payment, review [Troubleshooting failed payments](/billing/troubleshoot-failed-payments/).
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## Update payment methods
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<Render file="two-payment-methods" />
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1. Log in to the [Cloudflare dashboard](https://dash.cloudflare.com) and select your account.
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2. Go to **Manage account** > **Billing**.
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3. Select **Payment**.
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:::note
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You cannot have more than two payment methods associated with your account, and you may be unable to add or edit an existing payment method if your account has too many payment methods.
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If you are unable to add or edit a payment method, [delete a payment method](/billing/update-billing-info/#delete-a-payment-method) and try again.
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