Compatibility Request: App Flagged by Google Play due to Segment's 16KB Page Size Incompatibility

[Kaungkhant97]

Description

Google Play's pre-launch and stability reports are now flagging our application due to a critical native code compatibility issue. The warning points to libraries that do not support Android's mandatory 16KB memory page size on arm64 devices.

Our analysis indicates this flag is being triggered by a native dependency within the Segment Android SDK.
This incompatibility will cause guaranteed native crashes (SIGSEGV) on modern devices and needs to be addressed to ensure our app remains compliant and stable.

Expected behavior

The Segment SDK and all its bundled native dependencies should be fully compatible with, and operate correctly on, arm64 Android systems using a 16KB memory page size, thereby resolving the flag from Google Play.

[wenxi-zeng]

hi @Kaungkhant97, can you be specific which native dependency is causing the problem or attach a copy of your analysis report so we can better assist? because this library does not have any native dependencies unless you are using our live plugin product.

[wenxi-zeng]

fixed in the latest substrata, live plugin and destination filters if you are using any of these product