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Copy file name to clipboardExpand all lines: src/connections/destinations/catalog/actions-listrak/index.md
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@@ -23,31 +23,31 @@ To add the Listrak Actions destination:
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8. Click **Save Changes**.
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9. Follow the steps in the Destinations Actions documentation to [customize mappings](/docs/connections/destinations/actions/#customize-mappings) or follow the steps below to Sync an Engage Audience.
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## Syncing an Engage Audience to Listrak
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## Syncing an Engage audience to Listrak
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To sync an Engage audience with Listrak (Actions), first ensure that the Engage audience only includes profiles with email addresses subscribed to the Listrak list.
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For example, when building the audience, ensure each profile includes a Custom Trait like `listrak_list_12345`, where `12345` is the List ID.
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For example, when you build the audience, ensure each profile includes a Custom Trait like `listrak_list_12345`, where `12345` is the List ID.
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### Listrak Configuration
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### Listrak configuration
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1. In Listrak, navigate to **Contacts > Profile Fields** and click **Create Field Group**.
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2. Enter a name for the Profile Field Group (e.g.,`Engage Audiences`) and click **Save**.
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2. Enter a name for the Profile Field Group (like`Engage Audiences`) and click **Save**.
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3. Enter a name for the audience in the **Field Name** field.
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4. Select **Check Box** for the **Data Type**.
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5. Click **Update**.
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6. Go to **Help & Support > API ID Information** and note the List ID and Profile Field ID values. You will use these in your Segment destination.
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6. Go to **Help & Support > API ID Information** and note the List ID and Profile Field ID values. You'll use these in your Segment destination.
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### Segment Configuration
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### Segment configuration
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In Segment, open the Listrak destination you created. Navigate to the **Mappings** tab, click **New Mapping**, and select **Update Email Contact Profile Fields**.
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> info "There are two approaches for configuring the "Update Email Contact Profile Fields" mapping:"
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>
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> 1.**Separate Mappings:** Create individual mappings for "Audience Entered" and "Audience Exited" events. Set the profile field to "on" for "Audience Entered" and "off" for "Audience Exited."
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> 2.**Single Mapping:** Use one mapping with the special value "useAudienceKey" for the profile field. This will dynamically use "on" and "off" in the request made to Listrak based on the audience_key boolean value - "true" ("Audience Entered") activates the field, and "false" ("Audience Exited") deactivates it.
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You can configure the "Update Email Contact Profile Fields" mapping in two ways:
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### Recommended Approach: Single Mapping for Both Events
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1.**Separate Mappings:** Create individual mappings for "Audience Entered" and "Audience Exited" events. Set the profile field to "on" for "Audience Entered" and "off" for "Audience Exited."
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2.**Single Mapping:** Use one mapping with the special value `useAudienceKey` for the profile field. This will dynamically use "on" and "off" in the request made to Listrak based on the `audience_key` boolean value - `true` ("Audience Entered") activates the field, and `false` ("Audience Exited") deactivates it.
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### Recommended approach: single mapping for both events
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1. To use a single mapping for "Audience Entered" and "Audience Exited" events, under **Select events to map and send**, configure a condition to include events from the desired audience only.
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- Set **Event Context**`personas.computation_key` to `my_audience` (where `my_audience` is the Audience Key from the Audience settings page).
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4. Click **Save** to save the mapping.
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### Alternative Approach: Separate Mappings for Each Event
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### Alternative approach: separate mappings for each event
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1. Under **Select events to map and send**, select **Track** for the **Event Type**.
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2. Click **Add Condition** and add: **Event Name** is `Audience Entered`.
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6. Click **Save** to save the mapping.
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7. Repeat the above steps, substituting `Audience Entered` for `Audience Exited` and `on` for `off`.
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7. Repeat the previous steps, substituting `Audience Entered` for `Audience Exited` and `on` for `off`.
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