Builder updates

Author: rchinn1

src/engage/audiences/account-audiences.md

@@ -39,7 +39,10 @@ A single account-level audience can incorporate any combination of the following
 - Account-level custom traits (set through a [group](/docs/connections/spec/group) call)
 
 
-To access account-level audience conditions, select Accounts in the dropdown.
+To access account-level audience conditions:
+1. Navigate to **Engage > Audiences**, click **Create**, then select **Audience**.
+2. From the **Select Type** screen, select **Accounts**.
+3. From the **Configure** screen, select **Accounts** in the dropdown.
 
 ![Use this control to access account level audience conditions](/docs/engage/images/new-audience-type.png)
 

src/engage/audiences/computed-traits.md

@@ -62,13 +62,12 @@ User-level examples:
 - Favorite Blog Post
 - Top Purchase Category
 
-![A most frequent product-viewed trait](../images/1525836239527.png)
-
 Account-level examples:
 - Most frequent product viewed
 - Most active user
 
-![A most frequent order-completed trait](../images/1542073415630.png)
+![A most frequent product-viewed trait](../images/1525836239527.png)
+
 
 ### First
 
@@ -92,13 +91,12 @@ User-level examples:
 - Last seen at
 - Last utm parameter
 
-![The last event-seen trait builder](../images/1525836818177.png)
-
 Account-level examples:
 - Last unsubscribe timestamp
 - Last user active
 
-![An account-level last page-viewed trait](../images/1542073887657.png)
+![The last event-seen trait builder](../images/1525836818177.png)
+
 
 ### Unique List
 
@@ -120,13 +118,12 @@ User-level examples:
 - Unique products viewed count
 - Unique categories count
 
-![The unique list count builder](../images/1525837374378.png)
-
 Account-level examples:
 - Unique products viewed
 - Unique visitors count
 
-![An account-level unique list trait](../images/1542074153487.png)
+![The unique list count builder](../images/1525837374378.png)
+
 
 ## Conditions
 
@@ -171,7 +168,7 @@ To edit a real-time Trait, follow these steps:
 1. In your Engage Space, select the **Computed Traits** tab.
 2. Select the realtime Trait you want to edit.
 3. Select the **Builder** tab and make your edits.
-4. Select **Save Computed Trait** to confirm your edits.
+4. Preview the results, then select **Save Computed Trait** to confirm your edits.
 
 Engage then processes your Trait edits. While the edit task runs, the trait remains locked and you can't make further changes. Once Engage incorporates your changes, you'll be able to access your updated Trait. Use the Overview page to view Trait details and refresh user counts for real-time computations.
 

src/engage/audiences/index.md

@@ -34,7 +34,6 @@ You can also build Audiences based on custom traits. These traits can be collect
 
 You can also use computed traits in an Audience definition. For example, you can create a `total_revenue` computed trait and use it to generate an audience of `big_spender` customers that exceed a certain threshold.
 
-![Creating an Audience from a computed trait based on the user's number of Twitter followers](/docs/engage/images/audience_builder_computed.png)
 
 ### Funnel Audiences
 
@@ -54,7 +53,7 @@ If you have a B2B business, you might want to build an Audience of accounts. You
 
 See [Account-level Audiences](/docs/engage/audiences/account-audiences) for more information.
 
-![Building an Audience of accounts where no user viewed their dashboard in the last 30 days](/docs/engage/images/1542075123519.png)
+
 
 ## Send Audiences to Destinations
 With the help of Sources and Destinations in Segment's catalog, you can create and send Audiences and computed traits to third-party services.
@@ -125,26 +124,22 @@ Engage displays the following compute statuses for Audiences and Traits.
 
 
 ## Real-time compute compared to batch
- 
+
 Real-time Compute allows you to update traits and Audiences as Segment receives new events. Real-time Compute unlocks exciting use cases:
 
 - **Intra-Session App Personalization:** change your app experience with personalized onboarding, product recommendations, and faster funnels based on a user entering and exiting an audience.
 - **Instant Messaging:** Trigger messages in email, live chat, and push notifications instantly, to deliver immediate experiences across channels.
 - **Operational Workflows:** Supercharge your sales and support teams by responding to customer needs faster, based on the latest understanding of a user.
 
-To create a new Audience:
-
-1. Go to your **Computed Traits** or **Audiences** tab in Engage and select **New**.
-
-2. Create your computed trait or Audience.
-
-   A lightning bolt indicates that the computation updates in real-time.
+To create a new Audience or Trait:
 
-   ![A screenshot of the Audience preview in the Audience Builder](/docs/engage/images/1538693443980_image.png)
+1. Go to your **Computed Traits** or **Audiences** tab in Engage and select **Create**.
 
-3. To preview your Audience, select **Select Destinations**, then select **Review & Create**.
+2. Configure and preview your Audience or Trait.
+- A lightning bolt next to `Realtime Enabled` indicates that the computation updates in real-time.
+- By default, Segment queries all historical data to set the current value of the computed trait and Audience. Backfill computes historical data up to the point of audience creation. You can uncheck **Include Historical Data** to compute values for the Audience or trait without historical data. With backfill disabled, the trait or Audience only uses the data that arrives after you create it.
 
-   By default, Segment queries all historical data to set the current value of the computed trait and Audience. Backfill computes historical data up to the point of audience creation. You can uncheck **Include Historical Data** to compute values for the Audience or trait without historical data. With backfill disabled, the trait or Audience only uses the data that arrives after you create it.
+3. Select destinations to connect, then review and create your Audience or Trait.
 
 Use the Audience Explorer to see users or accounts that enter the Audience. Segment displays the Audience as computing until at least one user or account enters.
 
@@ -161,7 +156,7 @@ To edit a realtime Trait or Audience, follow these steps:
 1. In your Engage Space, select the **Computed Traits** or **Audiences** tab.
 2. Select the realtime Audience or Trait you want to edit.
 3. Select the **Builder** tab and make your edits.
-4. Select **Save Audience** to confirm your edits.
+4. Preview the results, then select **Save audience** to confirm your edits.
 
 Engage then processes your realtime Audience or Trait edits. While the edit task runs, the audience remains locked and you can't make further changes. Once Engage incorporates your changes, you'll be able to access your updated Audience or Trait. Use the Overview page to view Audience details and refresh user counts for real-time computations.
 

src/engage/audiences/sql-traits.md

@@ -225,7 +225,6 @@ Segment supports returning only 25 columns. [Contact Segment](https://segment.co
 
 ### I'm seeing a duplicate `user_id` error.
 
-![An example of a duplicate user_id error](../images/troubleshoot3.png)
 
 Each query row must correspond to a unique user. Segment displays this error if it detects multiple rows with the same `user_id`. Use a `distinct` or `group by` statement to ensure that each row has a unique user_id.