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| 1 | +--- |
| 2 | +title: Listrak (Actions) Destination |
| 3 | +id: 64b6a221baf168a989be641a |
| 4 | +private: true |
| 5 | +hidden: true |
| 6 | +--- |
| 7 | + |
| 8 | +{% include content/plan-grid.md name="actions" %} |
| 9 | + |
| 10 | +> info "" |
| 11 | +> The Listrak Destination is in beta, and Listrak is still developing the destination. To join Listrak's beta program or to give any feedback to help improve the Listrak Destination and its documentation, [let Listrak know](mailto:[email protected]). |
| 12 | +
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| 13 | +[Listrak](https://www.listrak.com/?utm_source=segmentio&utm_medium=docs&utm_campaign=partners){:target="_blank”} is the retail industry’s leading customer engagement platform. Listrak delivers results for more than 1,000 retailers by providing best-in-class email, text message marketing, identity resolution marketing and push notifications through seamless cross-channel orchestration. Listrak’s data-first approach delivers 1:1 personalization at scale so you can send messages at precisely the right time across the right combination of channels and devices to maximize customer engagement, revenue, and lifetime value. |
| 14 | + |
| 15 | +Listrak maintains this destination. For any issues with the destination, [contact the Listrak Support team ](mailto:[email protected]). |
| 16 | + |
| 17 | +## Getting started |
| 18 | + |
| 19 | +To add the Listrak Actions destination: |
| 20 | + |
| 21 | +1. Set up the [Listrak Source](/docs/connections/sources/catalog/cloud-apps/listrak/) first before connecting to the Listrak Actions Destination. Note the API client ID and client secret after creating the integration in Listrak. |
| 22 | +2. From your Segment workspace, go to **Connections > Catalog** and click **Destinations**. |
| 23 | +3. Search for **Listrak (Actions)** in the Destinations Catalog and select the destination. |
| 24 | +4. Click **Add destination**. |
| 25 | +5. Select an existing Source to connect to Listrak (Actions). If you are connecting the destination to an Engage Audience, select the Engage space. Click **Confirm Source**. |
| 26 | +6. On the **Settings** tab, name your destination. For example, `Listrak`. |
| 27 | +7. In the same section of the **Settings** tab, enter your Listrak API client ID and client secret. |
| 28 | +8. Click **Save Changes**. |
| 29 | +9. Follow the steps in the Destinations Actions documentation to [customize mappings](/docs/connections/destinations/actions/#customize-mappings) or follow the steps below to Sync an Engage Audience. |
| 30 | +10. Enable the destination and click **Save Changes**. |
| 31 | + |
| 32 | +### Sync an Engage Audience |
| 33 | + |
| 34 | +To sync an Engage audience with your Listrak (Actions) destination: |
| 35 | + |
| 36 | +1. Each Engage audience to be synced to Listrak must only include email addresses subscribed to the list. To do this, add a condition to the Engage audience that ensures the custom trait for the list exists (eg. have a Custom Trait listrak_list_12345 exists, where 12345 is the list ID). |
| 37 | +2. In Listrak, go to **Contacts > Profile Fields** and click **Create Field Group**. |
| 38 | +3. Enter a name for the Profile Field Group (eg. `Engage Audiences`) and Click **Save**. |
| 39 | +4. Enter a name for the audience for the **Field Name**. |
| 40 | +5. Select **Check Box** for the **Data Type**. |
| 41 | +6. Click the **Update** button. |
| 42 | +7. Go to **Help & Support > API ID Information** and note the list ID and profile field ID. |
| 43 | +8. In Segment, open the previously created Listrak destination. |
| 44 | +9. In the **Mappings** tab, click **New Mapping** and select **Update Email Contact Profile Fields**. |
| 45 | +10. Under **Select events to map and send**, select **Track** for the **Event Type**. |
| 46 | +11. Click **Add Condition** and add this condition: **Event Name** is `Audience Entered`. |
| 47 | +12. Under **Select mappings**, enter the list ID and map the email address if `context.traits.email` is not desired. |
| 48 | +13. Still under **Select mappings**, in the section for mapping the `Profile Field Values`, enter the profile field ID for the `Enter Key Name` textbox on the right and `on` in the textbox for its value to the left. |
| 49 | +14. Repeat steps 9 through 13 using `Audience Exited` instead of `Audience Entered` in step 11 and `off` instead of `on` in step 13. |
| 50 | +15. **Enable** both mappings. |
| 51 | +16. Go to the **Settings** tab and **Enable** the destination. |
| 52 | +17. Select the Engage space and navigate to **Engage > Audiences**. Select the source audience to send to the Listrak destination. |
| 53 | +18. Click **Add Destination** and select the Listrak Audience destination. |
| 54 | +19. In the settings that appear on the right-hand side, toggle the **Send Track** option on and disable **Send Identify**. |
| 55 | +20. Click **Save**. |
| 56 | +21. To filter email sends in Listrak using the new audience profile field, see this [help article](https://help.listrak.com/en/articles/3951597-introduction-to-building-filter-2-0-segments){:target="_blank”}. |
| 57 | +22. If you want to sync another audience, repeat steps 1 through 20. |
| 58 | + |
| 59 | +{% include components/actions-fields.html %} |
| 60 | + |
| 61 | +--- |
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