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| 1 | +--- |
| 2 | +title: Pendo Web (Actions) Destination |
| 3 | +id: 6501a4325a8a629197cdd691 |
| 4 | +hidden: true |
| 5 | +beta: true |
| 6 | +hide-boilerplate: true |
| 7 | +hide-dossier: true |
| 8 | +--- |
| 9 | + |
| 10 | +{% include content/plan-grid.md name="actions" %} |
| 11 | + |
| 12 | + |
| 13 | +[Pendo](http://www.pendo.io/){:target="_blank"} combines powerful software usage analytics with in-app guidance and user feedback capabilities, enabling even non-technical teams to deliver better product experiences to their customers or employees. |
| 14 | + |
| 15 | +> success "" |
| 16 | +> **Good to know**: This page is about the [Actions-framework](/docs/connections/destinations/actions/) Pendo Web (Actions) Segment destination. There's also a page about the [non-Actions Pendo destination](/docs/connections/destinations/catalog/pendo/). Both of these destinations receives data from Segment. |
| 17 | +
|
| 18 | +## Benefits of Pendo Web (Actions) vs Pendo Classic |
| 19 | + |
| 20 | +Pendo Web (Actions) provides the following benefits over the classic Pendo destination: |
| 21 | + |
| 22 | +- **Support for Track, Identify, and Group calls**. The classic Pendo destination did not support Track calls and required users to configure an additional Webhook destination. |
| 23 | +- **Full region support**. Setup allows the destination to be configured for US, EU, US restricted, or Japan. |
| 24 | +- **Supports CNAME for Pendo**. Works with subscriptions using Pendo's custom CNAME feature. |
| 25 | + |
| 26 | +## Getting started |
| 27 | + |
| 28 | +1. From the Segment web app, click **Catalog**, then click **Destinations**. |
| 29 | +2. Find the Destinations Actions item in the left navigation, and click it. |
| 30 | +3. Click **Pendo Web (Actions)**. |
| 31 | +4. Click **Add destination ->**. |
| 32 | +5. Select an existing Source to connect to Pendo Web (Actions). |
| 33 | +6. In the destination settings, enter your Pendo API Key which you can find in the Pendo UI under [Site Settings](https://app.pendo.io/admin){:target="_blank"} > Basic Information > API Key. |
| 34 | +7. Select the correct region for your Pendo subscription. |
| 35 | + |
| 36 | +{% include components/actions-fields.html %} |
| 37 | + |
| 38 | +## Migration from the classic Pendo destination |
| 39 | + |
| 40 | +Remove the classic Pendo destination and Webhook destination from your Segment workspace before adding the Pendo Web (Actions) destination. |
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