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Copy file name to clipboardExpand all lines: src/connections/destinations/catalog/actions-ortto/index.md
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@@ -45,7 +45,7 @@ This destination is maintained by Ortto. For support or questions, [contact the
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**Ortto (Actions)** allows you to sync your Segment users with an Ortto Audience, enabling precise activation of rich, behavior-based segments—perfect for lifecycle marketing, retargeting, and large-scale personalization. You can manually create new audiences or use existing ones in Ortto, and dynamically add or remove contacts through profile upserts or activity tracking. This gives you real-time control over audience membership.
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Rapid re-entry to an audience is blocked by Ortto to avoid the potential of undesirable side-effects from asynchronous updates. Specifically, if a contact has exited an audience and then an update causes them to re-enter within 1 minute of exiting, this update will be blocked. Instead, a daily synchronisation is applied to make sure the result of any rapid updates is correctly applied.
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The segment member audience field will be updated as normal, and any audience re-entries throughout the day that are longer than 1 minute after the last exit will be processed as normal, in real time.
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Ortto updates the Segment member audience field as normal, and any audience re-entries throughout the day that are longer than 1 minute after the last exit are processed in real time.
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> info "Ortto audience names must be unique"
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> Segment audience names in Ortto are case-sensitive and must be unique. If you enter the name of an existing audience during action setup, contacts will be synced to the existing audience in Ortto.
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