Skip to content

Commit 265b123

Browse files
authored
Merge pull request #7801 from segmentio/tt-audiences-docs-update
ID type field deprecated and not required for TikTok Audiences [DOC-1159]
2 parents 287dfc5 + ea042c3 commit 265b123

File tree

1 file changed

+22
-17
lines changed
  • src/connections/destinations/catalog/actions-tiktok-audiences

1 file changed

+22
-17
lines changed

src/connections/destinations/catalog/actions-tiktok-audiences/index.md

Lines changed: 22 additions & 17 deletions
Original file line numberDiff line numberDiff line change
@@ -12,24 +12,30 @@ By using Segment's TikTok Audiences destination, you can increase traffic and dr
1212

1313
## Getting started
1414

15-
### Notes
15+
### Legacy and native destination instances
16+
If you created a TikTok Audiences destination instance before September 25th, 2023, your instance(s) and all subsequent instances are considered _legacy_ instances. To create a new legacy instance, see the [Create a TikTok audience (Legacy)](#connect-the-tiktok-audiences-legacy-destination) documentation.
1617

17-
- If you created a TikTok Audiences destination instance before September 25th, 2023, your instance(s) and all subsequent instances are considered _legacy_ instances. To create a new _legacy_ instance, see the [Create a TikTok audience (Legacy)](#connect-the-tiktok-audiences-legacy-destination) documentation. Users who created their first instance after September 25, 2023 are considered to have _native_ instances. To create a new _native_ instance, see [Configure the TikTok Audiences destination](#configure-the-tiktok-audiences-destination) documentation.
18-
- Both _legacy_ and _native_ instances have the same set of features, but are configured differently. Legacy instances require you to create an audience or action manually, but native instances automatically create audiences and actions.
19-
- If you update the events names from the default Audience Entered/Audience Exited, please make sure to also update it in the "Add to Audience" and "Remove from Audience" mappings.
20-
- The Email ID or Advertising ID of the user must be provided.
21-
- TikTok [requires](https://business-api.tiktok.com/portal/docs?id=1739940585975809){:target="_blank"} `phone` number to be formatted in E.164 form, e.g. `+1231234567`. If your phone number is missing country code, you can prepend `+1` in the Action Mapping.
22-
- For more information about how to update from _legacy_ to _native_, reach out to [[email protected]](mailto:[email protected]).
18+
Users who created their first instance after September 25, 2023 are considered to have _native_ instances. To create a new native instance, see the [Configure the TikTok Audiences destination](#configure-the-tiktok-audiences-destination) documentation.
19+
20+
Both legacy and native instances have the same set of features, but are configured differently. Legacy instances require you to create an audience or action manually, but native instances automatically create audiences and actions.
21+
22+
For more information about how to update from legacy to native instances, reach out to [[email protected]](mailto:[email protected]).
2323

2424
### Prerequisites
2525

2626
Before connecting to the TikTok Audiences destination, you must have a [TikTok Ads Manager](https://www.tiktok.com/business/en-US/solutions/ads-manager){:target="_blank"} account, with either Admin or Operator permissions to create and manage campaigns in TikTok.
2727

2828
For more details on account and access level permissions, refer to [TikTok's documentation](https://ads.tiktok.com/help/article/how-to-assign-asset-level-permissions?lang=en){:target="_blank"}.
2929

30+
#### Additional requirements
31+
32+
- If you update the events names from the default Audience Entered or Audience Exited, ensure that you also update them in the "Add to Audience" and "Remove from Audience" mappings.
33+
- The Email ID or Advertising ID of the user must be provided.
34+
- TikTok [requires](https://business-api.tiktok.com/portal/docs?id=1739940585975809){:target="_blank"} `phone` number to be formatted in E.164 form, for example `+1231234567`. If your phone number is missing country code, you can prepend `+1` in the Action Mapping.
35+
3036
### TikTok Audience Segments
3137

32-
Send Engage audiences to an existing TikTok audience segment or create a new audience. Note the `audience_id` as this is required to send Engage audiences to TikTok.
38+
Send Engage audiences to an existing TikTok audience segment or create a new audience. Make note of the `audience_id` as this is required to send Engage audiences to TikTok.
3339

3440
### Configure the TikTok Audiences destination
3541

@@ -52,9 +58,9 @@ Send Engage audiences to an existing TikTok audience segment or create a new aud
5258
9. Navigate back to **Engage > Audiences** and click on the audience from step 1.
5359

5460
10. Click **Add Destinations** and select the TikTok Audiences destination you just created.
55-
In the settings that appear in the side panel, toggle the **Send Track** option on and **Send Identify** option off. Provide the [Advertiser ID](https://ads.tiktok.com/help/article/ad-account-information-faq?lang=en){:target="_blank"} linked to the TikTok account that will receive the audience data, as well as the **ID Type** of data you'll be sending. Click **Save Settings**.
61+
In the settings that appear in the side panel, toggle the **Send Track** option on and **Send Identify** option off. Provide the [Advertiser ID](https://ads.tiktok.com/help/article/ad-account-information-faq?lang=en){:target="_blank"} linked to the TikTok account that will receive the audience data. Click **Save Settings**.
5662

57-
The setup is complete and the audience will start syncing to TikTok. The audience will appear in your [TikTok Ads Manager](https://www.tiktok.com/business/en-US/solutions/ads-manager){:target="_blank"} account under **Assets > Audiences**. Please note that it can take 24-48 hours for users to appear in TikTok.
63+
The setup is complete and the audience will start syncing to TikTok. The audience will appear in your [TikTok Ads Manager](https://www.tiktok.com/business/en-US/solutions/ads-manager){:target="_blank"} account under **Assets > Audiences**. It can take 24-48 hours for users to appear in TikTok.
5864

5965
### Connect the TikTok Audiences (_Legacy_) destination
6066

@@ -63,7 +69,7 @@ The setup is complete and the audience will start syncing to TikTok. The audienc
6369
6470
1. From the Segment web app, navigate to **Engage > Audiences**. Ensure you are in the Engage space you plan to use with the TikTok Audiences destination. Either choose an existing Engage audience or create a new one. This is the audience you plan to send to TikTok.
6571

66-
2. Navigate to **Engage > Engage Settings** and click **Destinations**. Please ensure you are still in the correct Engage space.
72+
2. Navigate to **Engage > Engage Settings** and click **Destinations**. Ensure you are still in the correct Engage space.
6773

6874
3. Search for “TikTok Audiences” and select the destination. Click **Configure TikTok Audiences**.
6975

@@ -77,17 +83,16 @@ The setup is complete and the audience will start syncing to TikTok. The audienc
7783

7884
8. Navigate to the **Mappings** tab, click **New Mapping**, and select **Add Users**.
7985

80-
9. Under Select mappings, select the TikTok "Advertiser ID" of the audience segment you want to add users to. Input the `audience_id` of that audience segment under "Audience ID." **Note: A separate mapping must be created for each audience segment you plan to send Engage audiences to.**
81-
82-
**Note:** Once you've created the audience using the name of Segment's audience key, you can get the Audience ID from TikTok's Assets>Audiences page. You'll also find the Advertised ID, noted by `aadvid`, over the TikTok URL.
86+
9. Under Select mappings, select the TikTok "Advertiser ID" of the audience segment you want to add users to. Input the `audience_id` of that audience segment under "Audience ID."
87+
**A separate mapping must be created for each audience segment you plan to send Engage audiences to.** Once you've created the audience using the name of Segment's audience key, you can get the Audience ID from TikTok's Assets>Audiences page. You'll also find the Advertised ID, noted by `aadvid`, over the TikTok URL.
8388

8489
10. Repeat steps 7 and 8 to also set up a **Remove Users** mapping.
8590

8691
11. Navigate back to **Engage > Audiences** and click on the audience from Step 1.
8792

8893
12. Click **Add Destinations** and select the TikTok Audiences destination you just created. In the settings that appear in the side panel, toggle the **Send Track** option on and do **not** change the Audience Entered/Audience Exited event names. Click **Save Settings**.
8994

90-
The setup is complete and the audience will start syncing to TikTok. The audience will appear in your [TikTok Ads Manager](https://www.tiktok.com/business/en-US/solutions/ads-manager){:target="_blank"} account under **Assets > Audiences**. Please note that it can take 24-48 hours for users to appear in TikTok.
95+
The setup is complete and the audience will start syncing to TikTok. The audience will appear in your [TikTok Ads Manager](https://www.tiktok.com/business/en-US/solutions/ads-manager){:target="_blank"} account under **Assets > Audiences**. It can take 24-48 hours for users to appear in TikTok.
9196

9297
To sync additional audiences from your Engage space, create a separate mapping in the TikTok Audiences destination. Navigate to **Connections > Destinations**, search and select the TikTok Audiences destination, and follow steps 7-11 above.
9398

@@ -107,11 +112,11 @@ You can create a duplicate audience since TikTok doesn't restrict users from hav
107112

108113
You do not need to update the status of the mapping to `enabled`.
109114

110-
For instructions on how to create a TikTok audience segment, see TikTok's [Create/Delete an audience segment](https://ads.tiktok.com/marketing_api/docs?id=1739940583739393){:target="_blank"} docs.
115+
For instructions on how to create a TikTok audience segment, see TikTok's documentation on how to [Create/Delete an audience segment](https://ads.tiktok.com/marketing_api/docs?id=1739940583739393){:target="_blank"}.
111116

112117
{% include components/actions-fields.html %}
113118

114119
## FAQS
115120

116-
### Why is my audience considered too small in TikTok?
121+
#### Why is my audience considered too small in TikTok?
117122
[TikTok](https://ads.tiktok.com/help/article/custom-audiences?lang=en) requires a minimum audience size of 1,000 to target Custom Audiences in an ad group.

0 commit comments

Comments
 (0)