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Copy file name to clipboardExpand all lines: src/connections/spec/ecommerce-tracking-plan.md
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Without taking this critical step of mapping out key customer events, businesses often spend too much time revisiting their data model or analyzing impartial data sets. Instead they could spend that time understanding and addressing customers' needs.
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_Want to get started immediately?_[Download the e-commerce tracking plan template](https://docs.google.com/spreadsheets/d/1TA6qTcDHoZzsG7-C6p5yHGximDxqoNtizguKs7Z0av4/view).
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[Talk to a product specialist today](https://segment.com/contact/sales)_about building a clean, high-quality data spec so you can focus on brand engagement and sales growth._
Copy file name to clipboardExpand all lines: src/getting-started/03-planning-full-install.md
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- How do people discover, start using, and paying for your product?
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- What are the most important steps in a customer's journey?
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While it may seem obvious, we highly recommend documenting your high-level business objectives (see [the Goals tab in Google Sheet Tracking Plan](https://docs.google.com/spreadsheets/d/1TA6qTcDHoZzsG7-C6p5yHGximDxqoNtizguKs7Z0av4/view) template). More specifically, ask yourself: what are the measurable business outcomes you want to achieve this year? Do you want to acquire new customers? Generate more new sign-ups, drive more incremental revenue among your current customer base?
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While it may seem obvious, we highly recommend documenting your high-level business objectives. More specifically, ask yourself: what are the measurable business outcomes you want to achieve this year? Do you want to acquire new customers? Generate more new sign-ups, drive more incremental revenue among your current customer base?
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The best way to answer this question is to interview stakeholders in your organization who will consume the data.
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When you're first starting out, we recommend that you limit your tracking plan to a few core events, but add lots of properties to provide context about them. We generally see more success with the “less is more” philosophy of tracking data, but you might also decide to take a more liberal “track more and analyze later” approach. Like everything, each alternative has pros and cons that are important to consider especially as it relates to your company's needs.
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If you're having trouble starting out, we recommend that you look at our free [Tracking Plan spreadsheet template](https://docs.google.com/spreadsheets/d/1TA6qTcDHoZzsG7-C6p5yHGximDxqoNtizguKs7Z0av4/view) for inspiration. (We'll talk more about Tracking Plans [below](#develop-a-tracking-plan).)
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### Shortcut! Check if a Business Spec meets your needs
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Segment maintains several "Business Specs", which are recommendations based on your type of business that give recommendations on what to track, what additional traits or properties to collect, and how to format them. The two most common are the B2B (business-to-business) Spec, Ecommerce Spec, and our Mobile and Video specs.
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<!--Source: /docs/protocols/data-quality/whats-a-tracking-plan/ or /docs/protocols/tracking-plan/ -->
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## Develop a Tracking Plan
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## Develop a tracking plan
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A [tracking plan](https://segment.com/blog/what-is-a-tracking-plan/) clarifies what events to track, where those events live in the code base, and why you're tracking those events (from a business perspective). **A good tracking plan represents the single source of truth about what data you collect, and why.**
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A [tracking plan](https://segment.com/blog/what-is-a-tracking-plan/){:target="_blank"} clarifies what events to track, where those events live in the code base, and why you're tracking those events (from a business perspective). **A good tracking plan represents the single source of truth about what data you collect, and why.**
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Your tracking plan is probably maintained in a spreadsheet (unless you use our tracking-plan tool, [Protocols](/docs/protocols/)), and serves as a project management tool to get your organization in agreement about what data to use to make decisions. A tracking plan helps build a shared understanding of the data among marketers, product managers, engineers, analysts, and any other data users.
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-**Content Produced**
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-**Content Curated**
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With these actions tracked, the community can develop metrics around engagement, and understand how users move towards their ultimate conversion events. You can read more in [this article from the online community GrowthHackers](https://segment.com/blog/growthhackers-community-metrics/) about the events they track and why.
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With these actions tracked, the community can develop metrics around engagement, and understand how users move towards their ultimate conversion events. You can read more in [this article from the online community GrowthHackers](https://segment.com/blog/growthhackers-community-metrics/){:target="_blank"} about the events they track and why.
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### Define your Track event properties
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Additionally, you should check [which connection modes each tool supports](/docs/connections/destinations/cmodes-compare/), so you know ahead of time which destinations may need to be bundled.
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> success ""
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> **Tip**: If you know you're looking for a tool for a specific purpose, but haven't chosen one yet, you can also check the [Connection Modes by category page](https://segment.com/docs/connections/destinations/category-compare/) to see which tools might be compatible with the least implementation changes.
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> **Tip**: If you know you're looking for a tool for a specific purpose, but haven't chosen one yet, you can also check the [Connection Modes by category page](https://segment.com/docs/connections/destinations/category-compare/){:target="_blank"} to see which tools might be compatible with the least implementation changes.
Copy file name to clipboardExpand all lines: src/getting-started/implementation-guide.md
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-[Video](/docs/connections/spec/video/)
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-[Mobile](/docs/connections/spec/mobile/)
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Once you're ready to define the events you'd like to track, you can use [this Tracking Plan Template](https://docs.google.com/spreadsheets/d/1TA6qTcDHoZzsG7-C6p5yHGximDxqoNtizguKs7Z0av4/view#gid=1164785081) to help you align your team.
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> info "Learn More"
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> -[Data Collection Best Practices](/docs/protocols/tracking-plan/best-practices/#tracking-plan-google-sheets-template)
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> -[Data Collection Best Practices](/docs/protocols/tracking-plan/best-practices/)
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> -[Analytics Academy: How to create a successful data tracking plan](https://segment.com/academy/collecting-data/how-to-create-a-tracking-plan/){:target="_blank"}
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> -[Segment University: Planning your implementation](https://university.segment.com/data-governance-tracking-plans-the-source-of-truth){:target="_blank"}
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