Skip to content

Commit 2e68b05

Browse files
Update src/connections/destinations/catalog/actions-salesforce/index.md
Co-authored-by: stayseesong <[email protected]>
1 parent 1491005 commit 2e68b05

File tree

1 file changed

+1
-1
lines changed
  • src/connections/destinations/catalog/actions-salesforce

1 file changed

+1
-1
lines changed

src/connections/destinations/catalog/actions-salesforce/index.md

Lines changed: 1 addition & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -92,7 +92,7 @@ Person Accounts are not enabled by default, and the solution above will only wor
9292
To check how many API calls you have left in Salesforce, go to **Setup > Company Settings > Company Information**, and you’ll find a field labeled: `API Requests, Last 24 Hours`.
9393

9494
### Why do I see duplicate records in Salesforce?
95-
When using the `create` operation, it is possible that duplicate records are created in Salesforce. This is because Segment retries records once they hit our internal timeout. It is possible Salesforce's REST API eventually processes the original record in addition to the retried record, resulting in duplicates. You may encounter this behavior if Salesforce's REST API throttles your records (for example, due to hitting API limits or complex workflow automation). To prevent duplicates, you can use [Duplicate Rules](https://help.salesforce.com/s/articleView?id=duplicate_rules_map_of_reference.htm&language=en_US){:target="_blank"} in Salesforce. See set up information in [Resolve and Prevent Duplicate Data in Salesforce](https://trailhead.salesforce.com/content/learn/modules/sales_admin_duplicate_management/sales_admin_duplicate_management_unit_2){:target="_blank"}.
95+
When using the `create` operation, it's possible for duplicate records to be created in Salesforce. This is because Segment retries records once they hit the internal timeout. It's possible Salesforce's REST API eventually processes the original record in addition to the retried record, resulting in duplicates. You may encounter this behavior if Salesforce's REST API throttles your records (for example, due to hitting API limits or complex workflow automation). To prevent duplicates, you can use [Duplicate Rules](https://help.salesforce.com/s/articleView?id=duplicate_rules_map_of_reference.htm&language=en_US){:target="_blank"} in Salesforce. See set up information in [Resolve and Prevent Duplicate Data in Salesforce](https://trailhead.salesforce.com/content/learn/modules/sales_admin_duplicate_management/sales_admin_duplicate_management_unit_2){:target="_blank"}.
9696

9797
Please note this is only a concern when using the `create` operation, so you may consider using the `upsert` operation instead to avoid this if it meets your needs.
9898

0 commit comments

Comments
 (0)