Update help URLs and navigation text for Pendo

a13m · a13m · commit 30491421b9d6 · 2024-05-09T10:58:47.000-04:00
diff --git a/src/connections/destinations/catalog/actions-pendo-web/index.md b/src/connections/destinations/catalog/actions-pendo-web/index.md
@@ -31,7 +31,7 @@ Pendo Web (Actions) provides the following benefits over the classic Pendo desti
 3. Click **Pendo Web (Actions)**.
 4. Click **Add destination ->**.
 5. Select an existing Source to connect to Pendo Web (Actions).
-6. In the destination settings, enter your Pendo API Key which you can find in the Pendo UI under [Site Settings](https://app.pendo.io/admin){:target="_blank"} > Basic Information > API Key.
+6. In the destination settings, enter your Pendo API Key, which a Pendo Admin can find in the Pendo UI by going to **Settings** > [Subscription Settings](https://app.pendo.io/admin){:target="_blank"} > **Applications**, opening the relevant app, then locating the **API Key** value.
 7. Select the correct region for your Pendo subscription.
 
 {% include components/actions-fields.html %}
diff --git a/src/connections/destinations/catalog/pendo/index.md b/src/connections/destinations/catalog/pendo/index.md
@@ -5,15 +5,15 @@ id: 575ef2fc80412f644ff139be
 ---
 [Pendo](http://www.pendo.io/){:target="_blank"} is a product cloud that helps product teams deliver software users love. With Pendo, product teams can understand product usage, collect feedback, measure NPS, onboard users, and announce new features in app—all without requiring engineering resources.
 
-Pendo maintains this destination. For any issues with the destination, [contact the Pendo Support team](https://help.pendo.io/){:target="_blank"}.
+Pendo maintains this destination. For any issues with the destination, [contact the Pendo Support team](https://support.pendo.io/hc/en-us/articles/360034163971){:target="_blank"}.
 
 ## Getting Started
 
 
 
 1. From the Segment web app, click **Catalog**.
 2. Search for "Pendo" in the Catalog, select it, and choose which of your sources to connect the destination to.
-3. In the destination settings, enter your Pendo API Key which you can find in the Pendo UI under [Site Settings](https://app.pendo.io/admin){:target="_blank"} > Basic Information > API Key.
+3. In the destination settings, enter your Pendo API Key which a Pendo admin can find in the Pendo UI by going to Settings > [Subscription Settings](https://app.pendo.io/admin){:target="_blank"} > Applications, opening the relevant app, then locating the **API key** value.
 
 Your changes appear in the Segment CDN in about 45 minutes, and then Analytics.js starts asynchronously loading Pendo's snippet on your page and sending data.
 
@@ -29,12 +29,12 @@ To add the Pendo destination using Cloud-mode, use the [Webhooks](/docs/connecti
 1. From the Segment web app, click **Catalog**.
 2. Search for **Webhooks** in the Catalog, select it, and choose which of your JavaScript sources to connect the destination to.
 3. Webhook URL configuration will vary based on which Pendo environment you use and your API key:
-  * For US customers, add the following as your Webhook URL: `https://data.pendo.io/data/segmentio/YOUR_PENDO_API_KEY` and replace `YOUR_PENDO_API_KEY` with your actual Pendo API Key, which you can find in the Pendo UI under [Site Settings](https://app.pendo.io/admin){:target="_blank"} > Basic Information > API Key.
-  * For EU customers, add the following as your Webhook URL: `https://data.eu.pendo.io/data/segmentio/YOUR_PENDO_API_KEY` and replace `YOUR_PENDO_API_KEY` with your actual Pendo API Key, which you can find in the Pendo UI under [Site Settings](https://app.eu.pendo.io/admin){:target="_blank"} > Basic Information > API Key.
+  * For US customers, add the following as your Webhook URL: `https://data.pendo.io/data/segmentio/YOUR_PENDO_API_KEY` and replace `YOUR_PENDO_API_KEY` with your actual Pendo API Key, which a Pendo Admin can find in the Pendo UI by going to **Settings** > [Subscription Settings](https://app.pendo.io/admin){:target="_blank"} > **Applications**, opening the relevant app, then locating the **API key** value.
+  * For EU customers, add the following as your Webhook URL: `https://data.eu.pendo.io/data/segmentio/YOUR_PENDO_API_KEY` and replace `YOUR_PENDO_API_KEY` with your actual Pendo API Key, which a Pendo Admin can find in the Pendo UI by going to **Settings** > [Subscription Settings](https://app.eu.pendo.io/admin){:target="_blank"} > **Applications**, opening the relevant app, then locating the **API Key** value.
 4. Headers are not required in Webhook configuration. Once you're done adding in your URL, save changes.
 5. Using the `track` method requires a setting enabled on your Pendo subscription (cloud-mode only). Contact Pendo to enable this feature flag for your account.
 
-To learn more about server-side data to Pendo, see Pendo's [support documentation](https://help.pendo.io/resources/support-library/integrations/segment-integration.html#send-server-side-data-to-pendo){:target = "_blank"}.
+To learn more about server-side data to Pendo, see Pendo's [support documentation](https://support.pendo.io/hc/en-us/articles/360031870352){:target = "_blank"}.
 
 ## Identify
 
diff --git a/src/connections/sources/catalog/cloud-apps/pendo/index.md b/src/connections/sources/catalog/cloud-apps/pendo/index.md
@@ -6,9 +6,9 @@ id: lWnQVj7Zo4
 
 [Pendo](https://pendo.io){:target="_blank”} is a product cloud that helps product teams deliver software users love. With Pendo, product teams can understand product usage, collect feedback, measure NPS, onboard users, and announce new features in app—all without requiring engineering resources.
 
-This source is maintained by Pendo. For any issues with the source, [contact the Pendo Support team](mailto:integrations@pendo.io).
+This source is maintained by Pendo. For any issues with the source, [contact the Pendo Support team](https://support.pendo.io/hc/en-us/articles/360034163971).
 
-*NOTE: The Pendo Source will continue to be adding new events sources as it is still in active development. If you have any feedback to help improve the Pendo Source and its documentation, [let the Pendo Support team know](mailto:integrations@pendo.io)!*
+*NOTE: The Pendo Source will continue to be adding new events sources as it is still in active development. If you have any feedback to help improve the Pendo Source and its documentation, [let the Pendo Support team know](https://support.pendo.io/hc/en-us/articles/360034163971)!*
 
 ## Getting Started
 
@@ -53,4 +53,4 @@ Now that your Source is set up, you can connect it with Destinations.
 
 Log into your downstream tools and check to see that your events are populating and they contains all the properties you expect. If all your events and properties are not showing up, refer to the Destination docs for troubleshooting.
 
-If you experience any issues with how the events arrive in Segment, [contact the Pendo team](mailto:integrations@pendo.io).
+If you experience any issues with how the events arrive in Segment, [contact the Pendo team](https://support.pendo.io/hc/en-us/articles/360034163971).
diff --git a/templates/destinations.example.yml b/templates/destinations.example.yml
@@ -11873,10 +11873,10 @@ destinations:
     required: false
     string_validators:
       regexp: ''
-    description: To find your API key, log into Pendo and navigate to "your user name"
-      > Site settings > Basic Information > API key. If your account has not fully
-      been set up yet, you can see the API key inside of the code snippet on the Pendo
-      setup page.
+    description: To find your API key, have a Pendo admin log into Pendo, navigate
+      to Settings > Subscription Settings > Applications, open the relevant app,
+      and locate the API key value. If your account has not fully been set up
+      yet, you can see the API key inside of the code snippet on the setup page.
     settings: []
 - name: catalog/destinations/perfect-audience
   display_name: Perfect Audience
