Skip to content

Commit 30c5609

Browse files
authored
Merge pull request #5852 from segmentio/retl-email-notifications
Reverse ETL FAQ update for email notifications
2 parents 2b2264b + 0cafd53 commit 30c5609

File tree

1 file changed

+10
-0
lines changed

1 file changed

+10
-0
lines changed

src/connections/reverse-etl/index.md

Lines changed: 10 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -303,3 +303,13 @@ Column JSON size | The maximum size of any single column value. | 128 KiB
303303

304304
#### Why do my sync results show *No records extracted* when I select *Updated records* after I enable the mapping?
305305
It's expected that when you select **Updated records** the records do not change after the first sync. During the first sync, the reverse ETL system calculates a snapshot of all the results and creates records in the `_segment_reverse_etl` schema. All the records are considered as *Added records* instead of *Updated records* at this time. The records can only meet the *Updated records* condition when the underlying values change after the first sync completes.
306+
307+
#### Can I be notified when Reverse ETL syncs fail?
308+
Yes, you can sign up for Reverse ETL sync notifications.
309+
310+
To receive Reverse ETL sync notifications:
311+
1. Navigate to **Settings > User Preferences**.
312+
2. Select **Reverse ETL** In the **Activity Notifications** section.
313+
3. Enable the toggle for **Reverse ETL Sync Failed**.
314+
315+
In case of consecutive failures, Segment sends notifications for every sync failure. Segment doesn't send notifications for partial failures.

0 commit comments

Comments
 (0)