Merge pull request #7252 from segmentio/consent-wrapper-table-update

Add table of expected behavior to the OneTrust Consent wrapper page

Author: forstisabella

src/privacy/consent-management/onetrust-wrapper.md

@@ -3,12 +3,13 @@ title: Analytics.js OneTrust Wrapper
 plan: consent-management
 ---
 
-This guide about Segment's Analytics.js OneTrust wrapper contains context about which configurations might cause data loss, steps you can take to remediate data loss, and configurations that minimize data loss. 
+This guide to Segment's Analytics.js OneTrust wrapper contains context about which configurations might cause data loss, steps you can take to remediate data loss, configurations that minimize data loss, and a guide to expected wrapper behavior. 
 
 For questions about OneTrust Consent and Preference Management behavior, see the [OneTrust documentation](https://my.onetrust.com/s/topic/0TO3q000000kIWOGA2/universal-consent-preference-management?language=en_US){:target="_blank"}. 
 
 For questions about the Analytics.js OneTrust wrapper, see the [@segment/analytics-consent-wrapper-onetrust](https://github.com/segmentio/analytics-next/tree/master/packages/consent/consent-wrapper-onetrust){:target="_blank"} repository. 
 
+
 ## OneTrust consent banner behavior
 
 The OneTrust consent banner has three key UI configurations that control how the banner and consent preferences behave:
@@ -185,3 +186,18 @@ You might experience data loss if a user navigates away from a landing page befo
 </table>
 
 <!-- TODO (IG, 4/2024): the above tables would not render ordered lists in a cell - figure out why this happened-->
+
+
+## Expected wrapper behavior
+
+The following table explains how Segment's OneTrust wrapper works with different configurations of consent categories and destination behaviors. 
+
+| Consent categories | Unmapped destinations | Mapped destinations | Wrapper behavior |
+| ------------------ | --------------------- | ------------------- | ---------------- |
+| All categories are disabled | No unmapped destinations <br> **or** <br> All unmapped destinations are disabled | Any configuration | No data flows to Segment | 
+| All categories are disabled | At least 1 enabled destination is not mapped to a consent category | Any configuration | Data flows to Segment | 
+| All categories are disabled | S3 destination is unmapped | Any configuration | Data flows to Segment |
+| One or more categories are enabled | No unmapped destinations <br> **or** <br> All unmapped destinations are disabled | All destinations are disabled | No data flows to Segment |
+| One or more categories are enabled | No unmapped destinations <br> **or** <br> All unmapped destinations are disabled | One or more destinations are enabled | Data flows to Segment | 
+| One or more categories are enabled | One or more destinations are enabled | All destinations are disabled | Data flows to Segment |
+| One or more categories are enabled | One or more destinations are enabled | One or more destinations are enabled | Data flows to Segment |