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src/engage/journeys/contextual-journeys.md

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[Event-Triggered Journeys](/docs/engage/journeys/event-triggered-journeys/) redefine how you orchestrate and personalize customer experiences. By **journey context**, you can dynamically adapt each journey to individual user interactions, creating highly relevant, real-time workflows.
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[Event-Triggered Journeys](/docs/engage/journeys/event-triggered-journeys/) redefine how you orchestrate and personalize customer experiences.
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This page explains Journey context, which can help you dynamically adapt each journey to individual user interactions, creating highly relevant, real-time workflows.
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> info "Private Beta"
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> Event-Triggered Journeys is in private beta, and Segment is actively working on this feature. Some functionality may change before it becomes generally available. During private beta, Event-Triggered Journeys is not HIPAA eligible.
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## Overview
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Unlike traditional audience-based journeys, which rely solely on user progress through predefined steps, event-triggered Journeys capture and store the details of user-triggered events. This shift allows you to access the data that caused users to reach a specific step and use it to make more precise decisions throughout the journey.
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- Personalize customer experiences using real-time event data.
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- Enable advanced use cases like abandonment recovery, dynamic delays, and more.
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> info "Private Beta"
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> Event-Triggered Journeys is in private beta, and Segment is actively working on this feature. Some functionality may change before it becomes generally available. During private beta, Event-Triggered Journeys is not HIPAA eligible.
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## What is Journey context?
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Journey context is a flexible data structure that captures key details about the events and conditions that shape a customer’s journey. Journey context provides a point-in-time snapshot of event properties, ensuring accurate and reliable data is available throughout the journey.

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