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src/reverse-etl/index.md

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@@ -10,14 +10,14 @@ Reverse ETL (Extract, Transform, Load) extracts data from a data warehouse and l
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As Segment is actively developing this feature, Segment welcomes your feedback on your experience with Reverse ETL. Click the button below to submit your feedback.
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{% include components/button-fill.html modifier="expand" text="Submit feedback" href=" https://airtable.com/shrdu5cW06LsuZvXN" %}
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{% include components/button-fill.html modifier="expand" text="Submit feedback" href=" https://airtable.com/shriQgvkRpBCDN955" %}
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## Example use cases
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Use Reverse ETL when you want to:
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* Sync lead scores created in the warehouse to Salesforce to customize interactions with prospects and optimize sales opportunities.
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* Sync audiences and other data built in the warehouse to Braze, Iterable, Hubspot, or Salesforce Marketing Cloud for personalized marketing campaigns.
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* Connect Google Sheets to a view in the warehouse for other business teams to have access to up-to-date reports.
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* Sync enriched data to Mixpanel for a more complete view.
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* Sync audiences and other data built in the warehouse to Braze, Iterable, Hubspot, or Salesforce Marketing Cloud for personalized marketing campaigns.
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* Send data in the warehouse back into Segment as events that can be activated in all supported destinations, including Twilio Engage and other platforms.
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* Pass offline or enriched data to conversion APIs like Facebook, Google Ads, TikTok, or Snapchat.
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A Source is where your data originates from. Traditionally in Segment, a [Source](/docs/connections/sources/#what-is-a-source) is a website, server library, mobile SDK, or cloud application which can send data into Segment. In Reverse ETL, your data warehouse is the Source.
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> info ""
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> Reverse ETL supports BigQuery and Snowflake as sources and Segment is actively working on adding more. If you'd like to request Segment to add a particular source, please note it on the [feedback form](https://airtable.com/shrdu5cW06LsuZvXN){:target="_blank"}.
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> Reverse ETL supports BigQuery and Snowflake as sources and Segment is actively working on adding more. If you'd like to request Segment to add a particular source, please note it on the [feedback form](https://airtable.com/shriQgvkRpBCDN955){:target="_blank"}.
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To add your warehouse as a source:
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* If you choose to use Snowflake, run the queries listed in the [Snowflake Reverse ETL setup guide](/docs/reverse-etl/snowflake-setup/) to set up the Segment Snowflake connector. Segment recommends using the `ACCOUNTADMIN` role to execute all the commands.
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* If you choose to use BigQuery, use the permissions outlined in the [BigQuery Reverse ETL setup guide](/docs/reverse-etl/bigquery-setup/), to create a Service Account and generate JSON credentials that will then be copied into the Segment UI when creating a Reverse ETL Source.
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4. Add the account information for your source.
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* For Snowflake users: Learn more about the Snowflake Account ID [here](https://docs.snowflake.com/en/user-guide/admin-account-identifier.html){:target="_blank"}
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* For Snowflake users: Learn more about the Snowflake Account ID [here](https://docs.snowflake.com/en/user-guide/admin-account-identifier.html){:target="_blank"}.
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5. Click **Test Connection** to test to see if the connection works.
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6. Click **Create Source** if the test connection is successful.
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To add your first model:
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1. Navigate to **Reverse ETL > Sources**. Select your source and click **Add Model**.
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2. Click **SQL Editor** as your modeling method. (Segment will add more modeling methods in the future)
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2. Click **SQL Editor** as your modeling method. (Segment will add more modeling methods in the future.)
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3. Enter the SQL query that’ll define your model. Your model is used to map data to your Reverse ETL destinations.
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4. Choose a column to use as the unique identifier for each row in the **Unique Identifier column** field.
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* The Unique Identifier should be a column with unique values per row to ensure checkpointing works as expected. It can potentially be a primary key. This column is used to detect new, updated, and deleted rows.
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> info ""
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> Depending on the destination, you may need to know certain endpoints and have specific credentials to configure the destination.
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>
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> If you'd like to request Segment to add a particular destination, please note it on the [feedback form](https://airtable.com/shrdu5cW06LsuZvXN){:target="_blank"}.
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> If you'd like to request Segment to add a particular destination, please note it on the [feedback form](https://airtable.com/shriQgvkRpBCDN955){:target="_blank"}.
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To add your first destination:
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1. Navigate to **Reverse ETL > Destinations**.

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