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saitwilioSai Gattumarkzegarelli
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Updating to exclude authenticating via email/token because it doesn't work (#4045)
* Updating to exclude authenticating via email/token * Update src/connections/destinations/catalog/zendesk/index.md Co-authored-by: markzegarelli <[email protected]> * Clarify setup instructions Co-authored-by: Sai Gattu <[email protected]> Co-authored-by: markzegarelli <[email protected]>
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src/connections/destinations/catalog/zendesk/index.md

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@@ -13,10 +13,7 @@ id: 54521fdc25e721e32a72ef06
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1. From the Segment web app, click **Catalog**.
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2. Search for "Zendesk" in the Catalog, select it, and choose which of your sources to connect the destination to.
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3. There are two ways to authenticate your Zendesk account with Segment:
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* Use the standard email and password you use to Sign In to your Zendesk account. In the Zendesk settings, add your email in the **Email** setting and your password in the **Password** setting.
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* Use Zendesk OAuth with a unique token. Get the corresponding token from your Zendesk account: **Settings > Channels > API** and under the Settings Tab choose the corresponding token from the "Active API Tokens" list. In the Zendesk settings, add your `email/token` in the **Email** setting (for example, `[email protected]/token` - use the actual word token in your email address) and add the actual token in the **Password** setting.
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4. Add your Zendesk subdomain in the **Subdomain** setting (not including `.zendesk.com`).
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3. Enter your Zendesk domain (not including `.zendesk.com`) and click **Connect**. The Zendesk OAuth login opens in a new tab. Sign in with your Zendesk credentials to authenticate and allow the Segment integration.
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## Identify
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@@ -171,17 +168,6 @@ When you call `group` Segment inserts or update an organization in Zendesk and u
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Here's an example:
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{% comment %} api-example '{
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"action": "group",
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"groupId": "908172409",
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"userId": "6789",
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"traits": {
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"name": "LA Lakers",
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"url": "https://lakers.com",
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"deleted": false
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}
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}'}}} {% endcomment %}
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```js
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{
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"action": "group",

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