Added some FAQ on Klaviyo actions

Author: Gaurav Kochar

src/connections/destinations/catalog/actions-klaviyo/index.md

@@ -114,4 +114,16 @@ If this approach doesn't address your use case, [reach out to Segment](mailto:fr
 
 ### Can batching be enabled for the entire Klaviyo (Actions) destination?
 
-Batching is only available for events sent through the Upsert Profile action mapping. Other actions in the Klaviyo (Actions) destination don't support batching.
+Batching is only available for events sent through the Upsert Profile action mapping. Other actions in the Klaviyo (Actions) destination don't support batching.
+
+###  Do I need to configure these event names in Klaviyo?
+
+Yes, the event names (Event Name, Metric Name and Product Event Name) must be preconfigured in Klaviyo. Events that are not preconfigured will not be processed or associated with user profiles.
+
+###  How do I configure event names in Klaviyo?
+
+Follow these steps:
+1. Log in to your Klaviyo account.
+2. Go to Analytics > Metrics.
+3. Add or verify the event names (Event Name, Metric Name and Product Event Name) you plan to use in Segment.
+4. Event names are case-sensitive. Ensure the names exactly match the ones used in your Segment integration.