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markzegarellistayseesong
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Fix Intercom connection modes (#2923)
* Fix Intercom connection modes * Update src/connections/destinations/catalog/intercom/index.md Co-authored-by: stayseesong <[email protected]> Co-authored-by: stayseesong <[email protected]>
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src/_data/catalog/overrides.yml

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connection_modes:
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device:
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web: true
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mobile: false
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mobile: true
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server: false
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cloud:
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web: false

src/connections/destinations/catalog/intercom/index.md

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## Getting Started
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The first step is to make sure Intercom supports the source type and connection mode you've chosen to implement. You can learn more about what dictates [the connection modes we support here](/docs/connections/destinations/#connection-modes).
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<table>
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<tr>
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<th></th>
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<th>Web</th>
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<th>Mobile</th>
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<th>Server</th>
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</tr>
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<tr>
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<td>📱 Device-based</td>
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<td> ✅ </td>
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<td> ✅ </td>
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<td></td>
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</tr>
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<tr>
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<td>☁️ Cloud-based</td>
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<td></td>
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<td> ✅ </td>
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<td> ✅ </td>
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</tr>
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</table>
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1. From your Segment UI's Destinations page click **Add Destination**.
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2. Search for "Intercom" and select it in the results that appear.
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3. Choose which Source to connect Intercom to.
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3. Authorize your Intercom account in Segment and select the Intercom Account to sync with Segment.
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4. Authorize your Intercom account in Segment and select the Intercom Account to sync with Segment.
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You can choose which account to sync from the drop down menu in the top right. If you are using [server-side sources](/docs/connections/sources#server), Segment starts passing data through once you activate the Destination. For other libraries continue reading below.
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4. Find your "App ID" in the Intercom UI following [the instructions here](https://docs.intercom.com/faqs-and-troubleshooting/getting-set-up/where-can-i-find-my-app-id) or by navigating to the Gear Menu and clicking on "App Settings" followed by "API Keys". It should look something like `9iefb489`.
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5. Find your "App ID" in the Intercom UI following [the instructions here](https://docs.intercom.com/faqs-and-troubleshooting/getting-set-up/where-can-i-find-my-app-id){:target="_blank"} or by navigating to the Gear Menu and clicking on "App Settings" followed by "API Keys". It should look something like `9iefb489`.
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Your changes appear in the Segment CDN in about 45 minutes, and then Analytics.js starts asynchronously loading Intercom's `library.js` onto your page.

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