Skip to content

Commit 5ca57d1

Browse files
author
markzegarelli
authored
Removed mention of Track calls from Pendo doc, they are not supported. (#3249)
* Removed mention of Track calls from Pendo doc, they are not supported. * Add clarity to the use of webhooks for Cloud-mode
1 parent 2763e5c commit 5ca57d1

File tree

1 file changed

+3
-15
lines changed
  • src/connections/destinations/catalog/pendo

1 file changed

+3
-15
lines changed

src/connections/destinations/catalog/pendo/index.md

Lines changed: 3 additions & 15 deletions
Original file line numberDiff line numberDiff line change
@@ -21,6 +21,9 @@ Your changes appear in the Segment CDN in about 45 minutes, and then Analytics.j
2121

2222
### Cloud-mode configuration
2323

24+
> info ""
25+
> The Pendo destination does not natively support Cloud-mode connections. Use the [Webhook](/docs/connections/destinations/catalog/webhooks) destination to send data to Pendo using a Cloud-mode connection.
26+
2427
To add the Pendo destination using Cloud-mode, use the [Webhooks](/docs/connections/destinations/catalog/webhooks) destination to enable Segment to send data to Pendo through a webhook.
2528

2629
1. From the Segment web app, click **Catalog**.
@@ -62,18 +65,3 @@ analytics.group("0e8c78ea9d97a7b8185e8632", {
6265

6366
When you send a Group call, Segment sends `groupId` as the Pendo as account ID. Group traits are mapped to account metadata in Pendo. If you are using Pendo account data, group calls (fields `groupId` & `traits`) are required.
6467

65-
## Track
66-
67-
If you're not familiar with the Segment Specs, take a look to understand what the [Track method](/docs/connections/spec/track/) does. An example call would look like:
68-
69-
```javascript
70-
analytics.track("Registered", {
71-
groupId: "0e8c78ea9d97a7b8185e8632",
72-
plan: "Pro Annual",
73-
accountType: "Facebook"
74-
});
75-
```
76-
77-
When you send a Track call, Segment sends it as a Pendo Track Event. Note that `groupId` is not included by default in a Track call, but it is highly recommended to add as a property.
78-
79-
Pendo maps `groupId` to an account ID. For more information on Pendo's Track Events, check out their [support documentation](https://help.pendo.io/resources/support-library/integrations/track-events.html).

0 commit comments

Comments
 (0)