Merge pull request #4579 from segmentio/account-audiences-update

Update Account-Level Audiences

Author: pwseg

src/engage/audiences/account-audiences.md

@@ -90,7 +90,7 @@ When you connect an account-level audience or trait to a destination, you select
 
 ## Use account-level traits in user-level audiences
 
-Account-level audiences make it possible to target all users associated with accounts that match your audience criteria. However, you may need to target a subset of users based on the traits of their associated accounts.
+Account-level audiences let you target all users associated with accounts that match your audience criteria. However, you may need to target a subset of users based on the traits of their associated accounts.
 
 Account-level traits are not available in the user-level audience builder. However, account-level audience membership is available in user-level audiences through the “Part of an audience” condition. This enables you to use account-level audiences as a “passthrough” for account-level traits.
 
@@ -104,8 +104,8 @@ For example, you may wish to create an audience which selects all admin-level us
 
 ## Known limitations of account-level audiences
 
-- Unlike user-level audiences, which are [computed in real time](/docs/engage/audiences#realtime-compute-vs-batch), account-level audiences are computed on a batched basis. Segment computes account-level audiences roughly every hour, but it's important to note that compute times can fluctuate based on the load on the system.
-- Account-level audiences do not respect the `context.groupId` property on track calls. If users are associated with multiple accounts (through multiple group calls), the entire collection of a user's events is considered when evaluating user-level event conditions (not just those events which are tagged with a matching `groupId`). This can lead to unexpected results where a user's events triggered in the context of one account lead to another account incorrectly matching an account-level audience.
+- Unlike user-level audiences, which are [computed in real time](/docs/engage/audiences#realtime-compute-vs-batch), account-level audiences are computed on a batched basis. Segment computes account-level audiences roughly every eight hours, but compute times can fluctuate based on system load.
+- Account-level audiences don't respect the `context.groupId` property on Track calls. If users are associated with multiple accounts (through multiple group calls), the entire collection of a user's events is considered when evaluating user-level event conditions (not just those events which are tagged with a matching `groupId`). This can lead to unexpected results where a user's events triggered in the context of one account lead to another account incorrectly matching an account-level audience.
 - The identity breakdown report (displayed in the audience builder for user-level audiences) is not available for account-level audiences.
 
-If you find that these limitations impede your ability to use account-level audiences, contact [[email protected]](mailto:[email protected]) with details about your use-case.
+If you find that these limitations impede your ability to use account-level audiences, contact [[email protected]](mailto:[email protected]) with details about your use case.