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Update src/connections/sources/catalog/libraries/website/shopify/index.md
Co-authored-by: forstisabella <[email protected]>
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src/connections/sources/catalog/libraries/website/shopify/index.md

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@@ -276,8 +276,8 @@ To save on API call volume Segment will only trigger an `identify()` event when
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** Why are some events duplicated and triggered multiple times? **
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Shopify sometimes erroneously triggers duplicate `Address Info Entered`, `Shipping Info Entered`, `Contact Info Entered`, `Payment Info Entered` events in short succession. This is a known bug with Shopify. Segment deduplicates the majority of these duplicate events but is unable to filter all of them out.
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** Why do some Address/Shipping/Contact/Payment Info Entered events contain product arrays? **
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Shopify sometimes includes product array details in the [Standard Events](https://shopify.dev/docs/api/web-pixels-api/standard-events){:target="\_blank"} which Segment uses to populate the `Address Info Entered`, `Shipping Info Entered`, `Contact Info Entered`, `Payment Info Entered` events. A decision was made to include these product details in the Segment events for completeness.
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### Why do some Address/Shipping/Contact/Payment Info Entered events contain product arrays?
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Shopify sometimes includes product array details in [Standard Events](https://shopify.dev/docs/api/web-pixels-api/standard-events){:target="_blank"} which Segment uses to populate the `Address Info Entered`, `Shipping Info Entered`, `Contact Info Entered`, `Payment Info Entered` events. Segment includes these product details in Segment events.
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### Why are some event properties missing even though the documentation indicates that they should be present?
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Mapping code is in place to map the majority of valuable fields from Shopify's [Standard Events](https://shopify.dev/docs/api/web-pixels-api/standard-events){:target="_blank"} to Segment events. If properties are missing, it is due to the values not being provided by the Shopify event.

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