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Merge pull request #5091 from segmentio/bobbyatsegment-patch-1
Add note on payload location for email id
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src/engage/using-engage-data.md

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@@ -207,17 +207,18 @@ _See [this doc](https://segment.com/docs/engage/journeys/send-data/#what-do-i-se
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```
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## Additional identifiers
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Engage has a flexible identity resolution layer that allows you to build user profiles based on multiple identifiers like `user_id`, `email`, or `mobile advertisingId`. However, different destinations may require different keys, so they can do their own matching and identification. For example, Zendesk requires that you include the `name` property.
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Engage includes logic to automatically enrich payloads going to these destinations with the required keys.
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If you send events to a destination that requires specific enrichment Segment doesn't already include, [contact Segment](https://segment.com/help/contact/){:target="_blank"}, and we‘ll do our best to address it.
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> note ""
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> **Note**: Profiles with multiple identifiers (for example, `user_id` and `email`) will trigger one API call per identifier when the audience or computed trait is first synced to a destination.
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> info ""
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> Profiles with multiple identifiers (for example, `user_id` and `email`) will trigger one API call per identifier when the audience or computed trait is first synced to a destination.
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> success ""
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> Email as an identifier is set in `traits.email` for Identify calls, and `context.traits.email` for Track calls.
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## Multiple identifiers of the same type
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