Merge branch 'master' into develop

markzegarelli · web-flow · commit 6b96630e8dd5 · 2022-04-28T09:35:25.000-07:00
diff --git a/src/engage/overview/onboarding.md b/src/engage/overview/onboarding.md
@@ -24,7 +24,7 @@ The following table shows a high-level checklist of tasks you’ll need to compl
 | -------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
 | Segment  | 1. Check your Personas workspace for Engage identifiers. <br> 2. Add any missing identifiers.                                                                                                                                                                                                                                                                                                      |
 | SendGrid | 1. Create a SendGrid account. <br> 2. Upgrade your account to a Pro plan. <br> 3. Configure an IP. <br> 4. Create a SendGrid subuser. <br> 5. Authenticate your domain. <br> 6. Enable subscription tracking. <br> 7. Enable an event webhook. <br> 8. Generate an API key, then copy it into the Engage settings. <br> 9. Enable automated IP warmup. <br> 10. Contact the Twilio Engage team. |
-| Twilio   | 1. Create a Twilio account. <br> 2. Purchase phone number(s). <br> 3. If necessary, register phone number(s). <br> 4. Create a messaging service. <br> 5. Create a messaging service. <br> 6. Generate an API key, then copy it into the Engage settings.                                                                                                                                                                                      |
+| Twilio   | 1. Create a Twilio account. <br> 2. Purchase phone number(s). <br> 3. If necessary, register phone number(s). <br> 4. Create a messaging service. <br> 5. Generate an API key, then copy it into the Engage settings. <br> 6. Configure an event webhook.                                                                                                                                                                                      |
 
 
 Several onboarding steps require copying and pasting information between Segment and SendGrid or Twilio. To streamline setup, open your Personas workspace in one browser tab and open two others for tasks you’ll carry out in SendGrid and Twilio.
