@@ -148,7 +148,7 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| created_at | The date and time this record was created. |
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| updated_at | The date and time this record was last updated. |
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| received_at | This timestamp is added to incoming messages as soon as they hit Segment API. |
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- | ticket_form_id | The ID of the ticket form to render the ticket (Enterprise only). |
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+ | ticket_form_id | The ID of the ticket form to render the ticket. |
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### ticket_fields
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@@ -286,7 +286,7 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned when the ticket form is created. |
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+ | id | The ID of the ticket form. |
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| active | If set to true, this shows that the form is active. |
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| end_user_visible | If set to true, this shows that the form is visible to end users.|
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| name | The name of the form. |
@@ -306,7 +306,8 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned upon ticket skip creation. |
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+ | id | The ID of the ticket skip record. |
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+ | ticket_id | The ID of the skipped ticket. |
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| user_id | The ID of the skipping agent. |
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| reason | The reason for skipping the ticket. |
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| created_at | The date and time the skip was created. |
@@ -316,19 +317,19 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned when creating organizations. |
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- | url | The URL of this organization. |
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- | user_id | The ID of the user associated with this organization. |
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- | organization_id | The ID of the organization associated with the selected user |
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+ | id | The ID of the organization membership. |
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+ | url | The API URL of the membership. |
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+ | user_id | The ID of the user for whom this membership belongs. |
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+ | organization_id | The ID of the organization associated with the selected user, in this membership. |
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| created_at | The date and time this record was created. |
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| updated_at | The date and time this record was last updated. |
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- | organization_name | The name of the organization associated with the selected user. |
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+ | organization_name | The name of the organization associated with the selected user, in this membership . |
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### group_memberships
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned when creating groups. |
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+ | id | The ID of the group membership. |
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| url | The API URL of this group. |
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| created_at | The date and time the group was created. |
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| group_id | The ID of the group. |
@@ -339,7 +340,7 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned when creating audit logs. |
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+ | id | The ID of the audit log. |
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| url | The URL to access the audit log. |
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| created_at | The date and time that the audit was created. |
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| actor_id | The ID of the user creating the ticket. |
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