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src/engage/audiences/customerAI-audiences.md

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@@ -73,15 +73,15 @@ Learn more about [using existing events and traits](/docs/engage/audiences/#buil
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Below are a few examples of how CustomerAI configures audience conditions for negative prompts. Negative conditions might include, for example, building an audience of users without a certain profile trait, or who haven't performed certain events.
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1. **Prompt**: "Customers who have not purchased in the last 30 days."
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1. **Prompt**: "Customers who have not purchased in the last 30 days."
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- **Expected output**: Segment generates audience conditions where *the event is performed at most 0 times*.
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2. **Prompt**: "Customers who don't have a phone number."
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- **Expected output**: Segment generates audience conditions where *the trait doesn't exist*.
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3. **Prompt**: "Customers who haven't received an email in the last 6 months."
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- **Expected output**: Segment generates audience conditions where *the event has been performed exactly 0 times*.
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## Error handling
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Engage uses the following error messages with CustomerAI audiences:

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