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| 1 | +--- |
| 2 | +title: Jivox IQ Destination |
| 3 | +id: 61a0f8fdc53f13a42eac137c |
| 4 | +--- |
| 5 | +[Jivox](https://jivox.com/?utm_source=segmentio&utm_medium=docs&utm_campaign=partners) personalizes digital marketing and advertising. Using the power of big data and machine learning algorithms, Jivox IQ assembles thousands of creative and messaging variations in real-time to create millions of personalized conversations. |
| 6 | + |
| 7 | +This destination is maintained by Jivox. For any issues with the destination, [contact the Jivox Support team ](mailto:[email protected]). |
| 8 | + |
| 9 | +## Getting Started |
| 10 | + |
| 11 | +{% include content/connection-modes.md %} |
| 12 | + |
| 13 | +1. Contact [Jivox IQ Support Team ](mailto:[email protected]?subject=Need%20API%20key%20for%20Segment%20Destination%20configuration%20for%20) to get the API Key. |
| 14 | +2. From the Destinations catalog page in the Segment App, click **Add Destination**. |
| 15 | +3. Search for "Jivox IQ" in the Destinations Catalog, and select the "Jivox IQ" destination. |
| 16 | +4. Choose which Source should send data to the "Jivox IQ" destination. |
| 17 | +5. Enter the "API Key" in the "Jivox IQ" destination settings in Segment. |
| 18 | + |
| 19 | + |
| 20 | +## Supported methods |
| 21 | + |
| 22 | +Jivox IQ supports the following methods, as specified in the [Segment Spec](/docs/connections/spec). |
| 23 | + |
| 24 | +### Page |
| 25 | + |
| 26 | +Send [Page](/docs/connections/sources/catalog/libraries/website/javascript/#page) calls to understand the user journey. For example: |
| 27 | + |
| 28 | +```js |
| 29 | +let properties = { |
| 30 | + jvxUserId: 'a345pf56', |
| 31 | + ...otherProperties |
| 32 | +}; |
| 33 | +analytics.page(properties); |
| 34 | +``` |
| 35 | + |
| 36 | +Segment sends Page calls to Jivox IQ as a `pageview`. |
| 37 | + |
| 38 | +### Screen |
| 39 | + |
| 40 | +Send [Screen](/docs/connections/spec/screen) calls to understand the user journey. For example: |
| 41 | + |
| 42 | +```obj-c |
| 43 | +[[SEGAnalytics sharedAnalytics] screen:@"Home" |
| 44 | + properties:@{ @"jvxUserId": @"a345pf56" }]; |
| 45 | + |
| 46 | +``` |
| 47 | +
|
| 48 | +Segment sends Screen calls to Jivox IQ as a `screenview`. |
| 49 | +
|
| 50 | +
|
| 51 | +### Identify |
| 52 | +
|
| 53 | +Send [Identify](/docs/connections/sources/catalog/libraries/website/javascript/#identify) calls to connect Jivox IQ User identified by `jvxUserId` with Segment User identified by `anonymousId/userId`. Send the `jvxUserId` as userId in `identify` call. For example: |
| 54 | +
|
| 55 | +```js |
| 56 | +let jvxUserId = 'a345pf56'; |
| 57 | +analytics.identify(jvxUserId, { |
| 58 | + |
| 59 | +}); |
| 60 | +``` |
| 61 | + |
| 62 | +The userId becomes the primary key used to identify user attributes, event, conversions across later user activity events. These are then used to personalise the ad serving. |
| 63 | + |
| 64 | +Segment sends Identify calls to Jivox IQ as an `identify` event. |
| 65 | + |
| 66 | +### Track |
| 67 | + |
| 68 | +Send [Track](/docs/connections/sources/catalog/libraries/website/javascript/#track) calls to track user conversions and other actions. For example: |
| 69 | + |
| 70 | +```js |
| 71 | +let properties = { |
| 72 | + jvxUserId: 'a345pf56', |
| 73 | + ...otherProperties |
| 74 | +} |
| 75 | +analytics.track('Login Button Clicked', properties); |
| 76 | +``` |
| 77 | + |
| 78 | +Segment sends Track calls to Jivox IQ as a `track` event. |
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