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more cleanup [netlify-build]
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src/engage/journeys/limits.md

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---
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title: Journeys Product Limits
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title: Journeys (V2) Product Limits
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plan: engage-foundations
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---
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This page outlines the current limitations for Event-Triggered (V2) Journeys.
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This page outlines product limitations for Event-Triggered (V2) Journeys.
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## General limits
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## Privacy and compliance
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| Topic | Details |
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| ----------------- | ------------------------------------------------------------------------------------------------------------------------------ |
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| PII access | See [PII access](docs/segment-app/iam/roles/#pii-access) for more information. |
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| HIPAA eligibility | [HIPAA-Eligible Services](https://www.twilio.com/content/dam/twilio-com/global/en/other/hipaa/pdf/HIPAA-Eligible-Services.pdf) |
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| GDPR & BCR | [Complying with the GDPR](https://segment.com/docs/privacy/complying-with-the-gdpr/) |
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| Topic | Details |
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| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------ |
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| PII access | See [PII access](docs/segment-app/iam/roles/#pii-access) for more information. |
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| HIPAA eligibility | [HIPAA-Eligible Services](https://www.twilio.com/content/dam/twilio-com/global/en/other/hipaa/pdf/HIPAA-Eligible-Services.pdf){:target="_blank"} |
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| GDPR & BCR | See [Complying with the GDPR](/docs/privacy/complying-with-the-gdpr/) for more information. |
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Segment complies with GDPR through Binding Corporate Rules (BCR). When a customer churns, BCR-initiated deletion removes the customer’s workspace and data. Customers can request access to, correction of, or deletion of personal data.
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Segment complies with GDPR through Binding Corporate Rules (BCR). When a customer churns, BCR-initiated deletion removes the customer’s workspace and data. To request access to, correction of, or deletion of personal data, reach out to [Segment support](mailto:[email protected]).

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