You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: src/connections/destinations/catalog/klaviyo/index.md
+20-3Lines changed: 20 additions & 3 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -7,9 +7,9 @@ id: 54521fd825e721e32a72eec8
7
7
---
8
8
9
9
> warning "Segment will deprecate the Klaviyo Classic destination on June 30th, 2024"
10
-
> [Klaviyo will deprecate the endpoints used by this destination on June 2024](https://developers.klaviyo.com/en/docs/migrating_from_v1v2_to_the_new_klaviyo_apis){:target="_blank”}. Segment will not update this destination with the new endpoint, but will deprecate the destination. Users who want to send data to Klaviyo should migrate to the Klaviyo (Actions) destination.
10
+
> [Klaviyo will deprecate the endpoints used by this destination in June 2024](https://developers.klaviyo.com/en/docs/migrating_from_v1v2_to_the_new_klaviyo_apis){:target="_blank”}. Segment will not update this destination with the new endpoint, but will deprecate the destination. Users who want to send data to Klaviyo should migrate to the Klaviyo (Actions) destination.
11
11
>
12
-
> Starting on June 7, 2024, Segment will migrate all Klaviyo classic destinations to the new Klaviyo (Actions) destination. **If you don't have an API key in the destination settings for your classic Klaviyo destination, you will need to take action.**
12
+
> Starting on June 30th, 2024, Segment will migrate all Klaviyo classic destinations to the new Klaviyo (Actions) destination. **If you don't have an API key in the destination settings for your classic Klaviyo destination, you will need to take action.**
13
13
>
14
14
> For more information about this migration, see the [Migrate to the Klaviyo (Actions) destination](#migrate-to-the-klaviyo-actions-destination) documentation.
15
15
@@ -29,7 +29,7 @@ To configure Klaviyo as an Event Source to get data into your warehouse or other
29
29
> info ""
30
30
> Segment is not deprecating Klaviyo Classic destinations that use a Web Device Mode configuration. Users that have destinations with this configuration **do not need to take any action**.
31
31
>
32
-
> This migration applies **only** to Klaviyo Classic destinations in Cloud Mode.
32
+
> This migration applies **only** to Klaviyo Classic destinations in Cloud Mode.[Engage users](#engage-specific-migration-information) might need to take additional action.
33
33
34
34
Starting on June 20th, 2024, Segment will automatically migrate all classic Klaviyo destinations to the new Klaviyo (Actions) destination. Migrated Klaviyo (Actions) destinations will have the same name as your classic destination, with "Migrated" appended.
35
35
@@ -55,10 +55,27 @@ To enable your new Klaviyo (Actions) destination:
55
55
56
56
Segment will disable all instances of the classic Klaviyo destination in July 2024.
57
57
58
+
### Engage-specific migration information
59
+
60
+
While using the Klaviyo Classic destination, you could only **add** users to a Klaviyo platform or list. The Klaviyo (Actions) destination has two Destination Actions, [Add Profile to List (Engage)](/docs/connections/destinations/catalog/actions-klaviyo/#add-profile-to-list-engage) and [Remove Profile from List (Engage)](/docs/connections/destinations/catalog/actions-klaviyo/#remove-profile-from-list-engage), which allow you to add **and** remove users from the Klaviyo platform and from lists.
61
+
62
+
Segment's migration from the Klaviyo Classic destination to the Klaviyo (Actions) destination was focused on creating a 1-1 mapping between your Classic and Actions destinations, so Segment creates three Actions on your behalf during the migration:
63
+
-**Upsert Profile**: This mapping only supports Identify calls. Segment enables this Action by default.
64
+
-**Add Profile to List (Engage)**: This mapping only supports Track calls. Segment creates this mapping, but doesn't enable it for you.
65
+
-**Remove Profile from List (Engage)**: This mapping only supports Track calls. Segment creates this mapping, but doesn't enable it for you.
66
+
67
+
To use the "Add Profile to List (Engage)" and "Remove Users from List (Engage)" Actions:
68
+
1. Navigate to your Engage Space and select the Audience connected to your migrated Klaviyo (Actions) destination.
69
+
2. Select **Settings**.
70
+
3. Enable the **Send Track** setting and disable the **Send Identify** setting under Connection settings and click **Save**.
71
+
4. Open your Klaviyo (Actions) destination's Mappings page.
72
+
5. Disable your **Upsert Profile** mapping and enable the **Add Profile to List (Engage)** and **Remove Profile from List (Engage)** mappings.
73
+
58
74
## Getting started
59
75
1. From the Segment web app, click **Catalog**.
60
76
2. Search for "Klaviyo" in the Catalog, select it, and choose which of your sources to connect the destination to.
61
77
3. Navigate to [Account > Settings > API Keys](https://www.klaviyo.com/account#api-keys-tab){:target="_blank"} in Klaviyo's UI and copy your API Key into the Segment Settings UI.
78
+
62
79
> info ""
63
80
> Klaviyo requires the Private API Key to use the List API. You can find this by going to Klaviyo's UI and clicking [Account > Settings > API Keys > Create API Key](https://www.klaviyo.com/account#api-keys-tab){:target="_blank"} to generate a Private API Key and copy it into the Segment Settings UI.
0 commit comments