Merge branch 'develop' into wilwong-twilio-patch-4

stayseesong · web-flow · commit a8167ba32ba8 · 2025-09-11T09:37:25.000-07:00
diff --git a/src/_includes/content/snippet-helper.md b/src/_includes/content/snippet-helper.md
@@ -138,4 +138,30 @@ analytics.page();
 ```
 {% endcodeexampletab %}
 
-{% endcodeexample %}
+{% codeexampletab HTML head with snippet %}
+```html
+<head>
+  <title>My Page Title</title>
+  <link rel="canonical" href="https://example.com/page" />
+
+  <!-- Segment snippet -->
+  <script type="text/javascript">
+    (function() {
+      var analytics = window.analytics = window.analytics || [];
+      analytics._writeKey = "YOUR_WRITE_KEY";
+      analytics.SNIPPET_VERSION = "5.x";
+      analytics.load = function(key) {
+        var s = document.createElement("script");
+        s.async = true;
+        s.src = "https://cdn.segment.com/analytics.js/v1/" + key + "/analytics.min.js";
+        document.head.appendChild(s);
+      };
+      analytics.load("YOUR_WRITE_KEY");
+      analytics.page();
+    })();
+  </script>
+</head>
+```
+{% endcodeexampletab %}
+
+{% endcodeexample %}
diff --git a/src/connections/sources/catalog/libraries/website/javascript/quickstart.md b/src/connections/sources/catalog/libraries/website/javascript/quickstart.md
@@ -30,14 +30,12 @@ You can choose to install Segment to your site in 1 of 2 ways:
 
 [b. Install Segment as an NPM package](#step-2b-install-segment-as-a-npm-package)
 
-### Step 2a: Add the Segment Snippet
+### Step 2a: Add the Segment snippet
 
 > info ""
 > You can find the latest version of the Segment snippet in the **Overview** tab of your JavaScript source.
 
-To add the Segment snippet to your app: 
-
-Paste the snippet into the `<head>` tag of your site to install Segment.
+To add the Segment snippet to your app, paste it into the `<head>` tag of your site, **below the `<title>` tag and the canonical URL**. This ensures that Analytics.js can capture the `document.title` value.
 
   {% include content/snippet-helper.md %}
 
@@ -48,7 +46,7 @@ Replace `YOUR_WRITE_KEY` in the snippet you pasted with your Segment project's *
 
 That snippet loads Analytics.js onto the page _asynchronously_, so it won't affect your page load speed. Once the snippet is running on your site, you can turn on destinations from the destinations page in your workspace and they start loading on your site automatically.
 
-Note that you should remove other native third-party destination code that you might have on your site. For example, if you're using Segment to send data to Google Analytics, make sure you remove the Google Analytics snippet from your site source code to prevent sending the data twice.
+You should also remove other native third-party destination code that you might have on your site. For example, if you're using Segment to send data to Google Analytics, make sure you remove the Google Analytics snippet from your site source code to prevent sending the data twice.
 
 > info ""
 > If you only want the most basic Google Analytics setup, there's no need to continue with the setup. Just toggle on Google Analytics in the Segment interface.
diff --git a/src/engage/audiences/index.md b/src/engage/audiences/index.md
@@ -246,7 +246,7 @@ To edit a realtime trait or audience:
 1. In your Engage Space, select the **Computed Traits** or **Audiences** tab.
 2. Select the realtime audience or trait you want to edit.
 3. Select the **Builder** tab and make your edits.
-4. Preview the results, then select **Create Audience** to confirm your edits.
+4. Preview the results, then select **Save audience** to confirm your edits.
 
 Engage then processes your realtime audience or trait edits. While the edit task runs, the audience remains locked and you can't make further changes. Once Engage incorporates your changes, you'll be able to access your updated audience or trait.
 
diff --git a/src/engage/audiences/linked-audiences.md b/src/engage/audiences/linked-audiences.md
@@ -146,7 +146,10 @@ To activate your Linked Audience:
 - [Step 2c: Defining how and when to trigger an event to your Destination](#step-2c-define-how-and-when-to-trigger-an-event-to-your-destination)
 - [Step 2d: Creating and activation and configuring the event payload](#step-2d-configure-the-event)
 
+
 ### Step 2a: Configuring an activation
+See the step-by-step video on activating Linked Audiences:
+<iframe width="560" height="315" src="https://www.youtube.com/embed/aKncQ7vtJlg?si=H_U6LNE0IBfUMtoM" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
 
 [Destinations](/docs/connections/destinations/) are the business tools or apps that Segment forwards your data to. Adding an activation to your Linked Audience allows you to act on your data and learn more about your customers in real time. To fully take advantage of Linked Audiences, you must connect and configure at least one destination by creating an activation.
 
diff --git a/src/engage/onboarding.md b/src/engage/onboarding.md
@@ -5,8 +5,9 @@ hidden: true
 redirect_from:
   - '/engage/overview/onboarding'
 ---
-> info "Engage Premier End of Sale"
-> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}.
+
+> info "Engage Premier End of Life"
+> Engage Premier features, including Channels, Broadcasts, content templates, and Subscriptions, will no longer be available after December 15, 2025. 
 
 Twilio Engage brings Segment, Twilio, SendGrid, and WhatsApp together to help you create and send email, SMS, and WhatsApp campaigns to your customers.
 
