Accounts feature process change.md

Following evaluation of account audiences, engineering has asked that we shared any new client interest with them before enabling the feature. DOC: https://docs.google.com/document/d/1hqOgLUOJduIlT8XNrWYl_lerohCQ6VMqcW3Le1l-QcE/edit?tab=t.0

Process to enable the feature has now changed: https://paper.dropbox.com/doc/Managing-personas-features--Cco8dpkjoNSQ5N1BKIFoxSrpAg-t0B5UflREC374I6Z0RHj1

Author: estgc

src/engage/audiences/account-audiences.md

@@ -23,8 +23,10 @@ You can use account-level audiences to accomplish the following use cases:
 
 ## Enable account-level audiences
 
-1. Contact [[email protected]](mailto:[email protected]) and provide your workspace ID to have account-level audiences enabled for your workspace. Navigate to **Settings > Workspace Settings > General Settings** to view your workspace ID.
-2. Ensure that `group_id` is configured as an identifier in Engage Identity Resolution settings. For more information, see [Identity Resolution Settings](/docs/unify/identity-resolution/identity-resolution-settings/).
+1. Contact [[email protected]](mailto:[email protected]) to request the feature. Include the following information in your request:
+   - Your Workspace ID: Navigate to **Settings > Workspace Settings > General Settings** to view your workspace ID.
+   - A brief description of your intended use cases for account-level audiences.
+2. If your workspace has the feature enabled, ensure that `group_id` is configured as an identifier in Engage Identity Resolution settings. For more information, see [Identity Resolution Settings](/docs/unify/identity-resolution/identity-resolution-settings/).
 3. Instrument [group](/docs/connections/spec/group/) calls to send account information to Segment.
 
 ## Account-level audience conditions