@@ -77,7 +77,7 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| ----------- | -------------------------------------------- |
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- | id | Automatically assigned when creating groups. |
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+ | id | This is automatically assigned when creating groups. |
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| url | The API URL of this group. |
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| deleted | Deleted groups get marked as such. |
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| name | The name of the group. |
@@ -89,7 +89,7 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned when the user is created. |
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+ | id | This is automatically assigned when the user is created. |
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| url | Segment sets the “url” field users see in their Warehouse to equal the “id” from Zendesk, rather than the “url” field. |
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| name | The name of the user. |
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| email | The primary email address of the user. |
@@ -123,7 +123,7 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned when the ticket is created. |
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+ | id | This is automatically assigned when the ticket is created. |
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| url | The API URL of this ticket. |
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| external_id | An ID you can use to link Zendesk Support tickets to local records. |
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| type | The type of this ticket. Possible values: “problem”, “incident”, “question” or “task”. |
@@ -154,7 +154,7 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned upon creation. |
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+ | id | This is automatically assigned upon creation. |
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| url | The URL for this resource. |
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| type | The type of the ticket field: “checkbox”, “date”, “decimal”, “integer”, “regexp”, “tagger”, “text”, or “textarea”. _ * Type is not editable once created._ |
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| slug | The title of the ticket field separated by _ . |
@@ -182,7 +182,7 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned. |
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+ | id | This is automatically assigned. |
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| ticket_id | ID of the associated ticket. |
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| group_stations | Number of groups this ticket passed through. |
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| assignee_stations | Number of assignees this ticket had. |
@@ -214,8 +214,8 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned. |
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- | ticket_event_id | Automatically assigned when the ticket is updated. |
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+ | id | This is automatically assigned. |
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+ | ticket_event_id | This is automatically assigned when the ticket is updated. |
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| ticket_id | The ID of the associated ticket. |
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| timestamp | The time when the ticket was updated. |
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| updater_id | The ID of the user who updated the ticket. |
@@ -231,7 +231,7 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned upon creation. |
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+ | id | This is automatically assigned upon creation. |
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| url | The API URL of this activity. |
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| verb | The type of activity. Can be "tickets.assignment," "tickets.comment," or "tickets.priority_increase." |
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| title | Description of this activity. |
@@ -242,7 +242,7 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned upon creation. |
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+ | id | This is automatically assigned upon creation. |
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| file_name | The name of the image file. |
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| content_url | A full URL where the attachment image file can be downloaded. |
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| content_type | The content type of the image. Example value: image/png. |
@@ -254,7 +254,7 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned when the organization is created. |
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+ | id | This is automatically assigned when the organization is created. |
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| external_id | A unique external ID to associate organizations to an external record. |
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| url | The API URL of this organization. |
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| name | A unique name for the organization. |
@@ -271,8 +271,8 @@ In your warehouse, each collection gets its own table. Find below a list of the
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| Property | Description |
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| --------------- | ----------------------------------------------------------------- |
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- | id | Automatically assigned when the comment is created. |
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- | ticket_event_id | Automatically assigned when the comment is created. |
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+ | id | This is automatically assigned when the comment is created. |
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+ | ticket_event_id | This is automatically assigned when the comment is created. |
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| ticket_id | The ID of the ticket being commented. |
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| type | Comment or VoiceComment. The JSON object for voice comments is different. |
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| body | The comment string. |
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