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<spanclass="c0">Customer AI Predictions</span></p>
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<tdclass="c26" colspan="1" rowspan="1">
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<pclass="c10"><spanclass="c8">Description</span>
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<br/>
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<br/>
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<spanclass="c1">Predictions creates propensity models that predict if a customer will purchase, churn, or perform any other conversion event</span></p>
<pclass="c10"><spanclass="c13">Base Model Trained with Customer Data</span>
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<spanclass="c0 nf-right-align">N/A</span>
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<br/>
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<br/>
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<spanclass="c1 c12">Customer Data is used to develop a model created specifically for each customer and is never reused for other customers </span></p>
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<tdclass="c6" colspan="1" rowspan="1"><pclass="c10"><spanclass="c13">Customer Data Shared with Model Vendor</span>
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<spanclass="c0 nf-right-align">No</span>
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<br/>
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<br/>
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<spanclass="c12 c1">Customer Data is used to build the model, but it is built by Twilio Segment for the customer and not by a third party vendor </span></p>
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<tdclass="c6" colspan="1" rowspan="1"><pclass="c10"><spanclass="c13">Training Data Anonymized </span>
Twilio’s [AI Nutrition Facts](https://nutrition-facts.ai/){:target="_blank"} provide an overview of the AI feature you’re using, so you can better understand how the AI is working with your data. Predictions’s AI qualities are outlined in the following Nutrition Facts label. For more information, including the glossary regarding the AI Nutrition Facts label, refer to the [AI Nutrition Facts](https://nutrition-facts.ai/){:target="_blank"} page.
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